Warby Parker Reviews | Glassdoor

Warby Parker Reviews

Updated February 19, 2019
237 reviews

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3.7
StarStarStarStarStar
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Warby Parker Co-Founder & Co-CEO Dave Gilboa & Neil Blumenthal
Dave Gilboa & Neil Blumenthal
166 Ratings

Employee Reviews

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Pros
  • "Snacks, company culture is very into making sure their employees aren't hungry" (in 20 reviews)

  • "I feel they really take care of me as a human- from free glasses (duh" (in 19 reviews)

Cons
  • "Also, the company is young, so there are definitely some growing pains" (in 13 reviews)

  • "Low pay with increasing daily demands" (in 13 reviews)

More Pros and Cons

  1. "Best Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CX Advisor
    Current Employee - CX Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Warby Parker full-time (More than 3 years)

    Pros

    Employees are treated with respect and kindness. Everyone is genuinely nice and not corporate nice. The perks including days off and working from home occasionally are amazing. The kitchens are fully stocked and catered food is provided often.

    Cons

    It's customer experience, so you can occasionally have a difficult interaction, but pretty much everyone is lovely!

    Advice to Management

    Everything is wonderful! It's a dream company to work for.


  2. "Great for the most part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Baltimore, MD
    Current Employee - Advisor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Warby Parker part-time (More than 3 years)

    Pros

    simple work, higher starting wage, yearly raises, company outings, snack budget, do-good/social innovation in the community

    Cons

    Headquarters should listen more to feedback from ground level employees, but they’re getting much better at it. sales should also be considered in raises

  3. Helpful (2)

    "Warby Parker has a great technology team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Warby Parker full-time (More than a year)

    Pros

    Highly impactful work; exposure to a variety of projects; work on interesting and challenging technical problems; autonomy; opportunities to play a large role in system design and software architectural decisions regardless of title; pride in the company’s involvement with charitable organizations; their glasses are of high quality with variety of unique designs.

    Cons

    Not a clear define path for promotions or raises; Slightly below average salaries; slow to implement overall changes to the technical organization albeit it is moving in a positive direction.


  4. Helpful (1)

    "Overall very positive experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Advisor in Nashville, TN
    Current Employee - Customer Experience Advisor in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Warby Parker full-time (More than 3 years)

    Pros

    I started working for this company about four years ago, and the potential for growth and upward mobility is what has kept me here. They do a lot of internal promoting/hiring, which you can’t say about a lot of retail-centric companies. CEO’s seemed genuinely engaged and curious about operations on every level, from HQ down to retail stores. No company anywhere is perfect, and there’s definitely room for learning and improvement here. But I can honestly say this has been one of the significantly better working experiences that I’ve had. Would recommend to friends looking for jobs.

    Cons

    Would be great if compensation was periodically reviewed to take into account inflated cost of living in certain markets.


  5. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Optician in Lexington, NY
    Current Employee - Licensed Optician in Lexington, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Warby Parker full-time (More than 3 years)

    Pros

    fun place to work in

    Cons

    mmm getting worst than it used to be


  6. "Fun, Amazing, Innovative"

    StarStarStarStarStar
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to meet and work with fun and brilliant people. 95% Millenials.

    Cons

    Lack of communication between retail and HQ

    Advice to Management

    I think they're doing well, I'm not in a position to give advice.


  7. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in New York, NY
    Former Employee - Part-time Sales Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Warby Parker part-time (Less than a year)

    Pros

    good people, good shops, mostly good customers

    Cons

    entry level mainly part time

    Advice to Management

    keep it up

  8. "Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optician in Houston, TX
    Former Employee - Optician in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Warby Parker full-time (Less than a year)

    Pros

    Fun, chill job, awesome coworkers, free glasses, snacks.

    Cons

    You can’t get the weekend off.


  9. "If you're into optics, it's a wonderful company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Los Angeles, CA
    Current Employee - Advisor in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Warby Parker part-time (More than a year)

    Pros

    Great coworkers, management always tries their best to help when they can

    Cons

    Small business in early stages growing pains; management not always understanding


  10. Helpful (12)

    "Senior Corp Managerv"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Manager in New York, NY
    Current Employee - Corporate Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Warby Parker full-time (More than a year)

    Pros

    The company overall is good with benefits. Very open environment and CEOs are somewhat approachable. Ton of fun things going on in the office and it is very causal dressed, which took me sometime to get used too.

    Cons

    No Diversity at the Executive or Senior Leadership. I have never seen so many non-diverse group and individuals who hire there friends over the correct qualified individuals.

    Advice to Management

    Diversity is key to succeeding! WP is a good company but will become a bad one with the click friends and low pay. Please stop hiring friends of friends and promote individuals who are qualified and pay them a fair amount!