Washington Federal Reviews | Glassdoor

Washington Federal Reviews

Updated April 25, 2017
198 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Brent Beardall
1 Rating

198 Employee Reviews

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Pros
Cons
  • Lack of training; lack of clear procedures; poor communication and low pay with little opportunity to increase (in 31 reviews)

  • Lack of training in all positions (in 6 reviews)

More Pros and Cons

  1. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Kent, WA
    Current Employee - Personal Banker in Kent, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Washington Federal full-time (More than a year)

    Pros

    Amazing people to work with, great morals.

    Cons

    Do not have a great compensation package


  2. "work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Servicing Assistant in Seattle, WA
    Current Employee - Loan Servicing Assistant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Washington Federal full-time (Less than a year)

    Pros

    there are some nice people.

    Cons

    Management is not the best.


  3. "The people can be great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Stanwood, WA
    Current Employee - Branch Manager in Stanwood, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Federal full-time (More than 3 years)

    Pros

    It is one of the best ranked companies in the nation.

    Cons

    The communication between depts. is very lacking.


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  5. Helpful (1)

    "Customer Service Supervisor Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Monroe, WA
    Current Employee - Customer Service Supervisor in Monroe, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Washington Federal full-time

    Pros

    Respectful clients, low traffic, cross-training, lots of time between clients, leadership allows for mistakes to be learning opportunities, you can easily stand out if you apply yourself here. Work/family balance is alright. You don't bring your work home with you here.
    9-5 M-F

    Cons

    Below average pay, no individual incentive bonuses, pay increases are insulting at low levels.
    Money is THE issue.


  6. "banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking in Tucson, AZ
    Current Employee - Banking in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Washington Federal full-time (More than 8 years)

    Pros

    weekend off, good hours to work, good schedule

    Cons

    Discrimination, Favoratism, poor Supervisory and management.

    Advice to Management

    support ,train right and no Favoratism


  7. Helpful (2)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Washington Federal full-time (More than a year)

    Pros

    Nice hours and free food in lunch room

    Cons

    Poor upper management and the bonus is a joke

    Advice to Management

    take some tips from the big boys and pay your people what they deserve


  8. Helpful (2)

    "It has been a good ride"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Officer in Seattle, WA
    Former Employee - Officer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Federal full-time (More than 10 years)

    Pros

    This is a company where integrity is valued and it is all about doing the right thing by your clients and also your fellow employees. I was a proud member of the company for 27 years.

    Cons

    I would not have been with the company for that length of time if I had any serious issues. No company is perfect, but this one is about as good as it gets.

    Advice to Management

    Don't overlook the contribution of long time employees. Their commitment and dedication to the company are just as important as new employees brought in with much fanfare.


  9. "Sr Systems Integration Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Integration Specialist in Seattle, WA
    Current Employee - Senior Systems Integration Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Federal full-time (More than a year)

    Pros

    Friendly people, good benefits, Good Track Record

    Cons

    Low pay, lack of organization, flat org


  10. Helpful (5)

    "The worst Bank to work for hands down!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Coordinator in Medford, OR
    Former Employee - Loan Coordinator in Medford, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Washington Federal full-time (More than a year)

    Pros

    My manager was the only pro, but not enough to keep me there under the horrible conditions . Monday to Friday work week.

    Cons

    Really too many to count! There are big issues with this company and my complaints won't make a difference one way or the other, but that's why people leave this place as fast as they can! Most like me stay long enough to make their resumes look better and leave. There is super obvious favoritism and downright hostility to those who are not "favored".An HR person made my time there living hell as well as underwriting. You shouldn't be made to feel like the scum off someone's shoe for trying to learn your job or helping out others when you aren't busy. The training they provided for my job did not relate to what I actually had to do, but was told that they deemed me completely trained and if I had any compliance errors I would be written up. The pay is laughable and a slap in the face!! I was embarrassed to tell people I worked for this company, seriously.

    Advice to Management

    You get what you pay for. I don't know the CEO or upper management sleep at night, it's shameful.


  11. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Federal full-time (More than a year)

    Pros

    None to mention. This company is by far the WORST company to work for.

    Cons

    To many to mention. Management plays favoritism, EXTREMELY low pay, they give you written warnings on things you were never told about and then they say you can't see your written warning. WTF?... Stay far away from this company. It's not worth it..

    Advice to Management

    PAY YOUR PEOPLE MORE MONEY!!! You should be ashamed and embarrassed. It's all about the all mighty dollar going into your own pockets from the little people below who work their hardest and are paid nothing.


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