Washington Humane Society Reviews | Glassdoor

Washington Humane Society Reviews

Updated December 5, 2016
16 reviews

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2.8
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16 Employee Reviews

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  1. "Chaotic and unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Washington, DC
    Former Employee - Customer Care Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Washington Humane Society full-time (Less than a year)

    Pros

    Working with animals, helping people to find their lost pets, giving back to the community in which we live.

    Cons

    Poor management!!!! This employer does not advocate for its employees. Hours can be long and borderline slavery. Forget about getting off on time and count on staying 1-2 hours longer after your shift.

    Advice to Management

    Appreciate the employees, take their issues into consideration and actually listen to them instead of dismissing their feelings.


  2. "If you love animals, don't work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Supervisor in Washington, DC
    Former Employee - Front Desk Supervisor in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Washington Humane Society full-time (More than a year)

    Pros

    You get to work with cats and dogs, and create bonds with them

    Cons

    The C team is the worst. They don't actually like animals, and will just do whatever will make them look good, even if it means hiding the deaths of 250 kittens

    Advice to Management

    Work directly in the shelter.


  3. Helpful (2)

    "Humane to Animals, not to Humans"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Animal Care in Washington, DC
    Former Employee - Animal Care in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    Pros

    Love animals? This is a great place for you! Snuggling cats and walking dogs is basically part of your job, no matter what department you work in. Some people even get to bring their pets to work with them. Plus, helping homeless animals find new homes is very rewarding. Despite being the city shelter and open access, WHS strives to save as many lives as possible, and is basically no-kill. The animals are treated very well.

    Cons

    Like getting paid well for working super hard? This is not the place for you. Pay is very low (unless you are a VP or CEO). Benefits stink. Yes, they cover your health insurance, but time off is bad, you will NEVER get a snow day, and basically are expected to be on call 24/7. Forget having a personal life. Worst of all is the management of the company. There are some great people at the helm, but they seem to have zero business experience, or know what it takes to run a thriving business. As a result great people leave and bad people seem to stay forever. Even worse, when key people leave, positions are never re-filled, leaving the rest of the already under-paid and over-worked staff to pick up the pieces. Positions are routinely changes and departments restructured to try to make it work, but it doesn't. WHS is fueled by crisis and reaction to emergencies. The CEO will ignore you, and seems to spend more time building up her personal resume than caring to know who works for her, or actually being involved in day to day activities. Unless something good happens, then she steps in to take the credit. Most of the facilities are run down and overcrowded.

    Advice to Management

    Take better care of your employees and maybe they will stay.


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  5. Helpful (3)

    "Satisfying work, difficult environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    Pros

    Incredibly satisfying work, a cause about which it is easy to be passionate, some of the most talented and compassionate junior staff I've ever met (trainers, adoption personnel, vet techs, etc). The development and special events team are incredibly talented. Great place to get experience and you can easily see the lives you save

    Cons

    Possibly due to the shelter administration working offsite in Georgetown, they often seem unaware of the conditions and activities in the shelter which leads to a lack of support for employees, a belief that everyone can find a way to do anything and everything if they try hard enough, and an ignorance about personnel conflicts and unsafe working conditions. Many staff feel as though the emphasis in the shelter is on fundraising rather than adoptions, despite not seeing any improvement in animal care. Employees are actively discouraged from sharing their salary/wages and often treated in a patronizing fashion by the CEO, COO, VP, and shelter directors. Salaried employees are expected to work long hours for little pay (50 is considered an "easy" week with most salaried employees averaging 60). Hourly employees are discouraged from working overtime and yet disciplined when unable to complete more work than can be safely accomplished in a normal shift. Extremely high turnover because they know people want to work for them to help animals and there are always people needing a job in DC.

    Advice to Management

    Please spend more time in the shelters, especially DCAC on New York Avenue. Please listen when staff, volunteers, and fosters try to discuss problems they see rather than shutting them down. Please be more open and honest about our 40% save rate. Shift your focus from fundraising to adoption. Share some of the CEO's $200,000 salary with jr staff making in the 20,000s. You're good people, just make the organization better.


  6. "The job is hard, but rewarding. Staff aren't as appreciated as they should be."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The work is very rewarding and you get a lot of great experience working in a fast-paced environment. The animals are great, and when the team works well together, the work environment is really a great place.

    Cons

    The facility is not equipped to safely perform surgery on the number of animals we received on a daily basis. The equipment was outdated - some of it didn't even work. When this was brought to management, nothing really happened to change it. We were also really understaffed, which led to safety concerns for the animals - there weren't enough techs to monitor the animals we had.

    Advice to Management

    Appreciate your staff! Pay them more - and make sure that you're paying everyone an equal amount if they have equal experience. Make sure the surgery suite is prepped with equipment that works!


  7. "Veterinary Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Veterinary Technician
    Former Employee - Veterinary Technician
    Recommends

    I worked at Washington Humane Society full-time (More than 3 years)

    Pros

    Very rewarding experience working to help and save many animals in need with limited resources. You start off with great motivation, determination and compassion in your position. I really enjoyed the work that I did here at WHS.

    Cons

    Because there are so many animals in need with limited resources and options, you develop compassion fatigue and can be overwhelmed with the burden of a heavy work load.

    Advice to Management

    Continuous support between management and staff.


  8. "Don't reccomend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Washington Humane Society full-time

    Pros

    Lots of kittens, adoptions staff is killer.

    Cons

    understaffed, quick turnover, compassion fatigue, over worked


  9. "Adoptions"

    Star Star Star Star Star
    Current Employee - Adoption Coordinator
    Current Employee - Adoption Coordinator
    Recommends
    Positive Outlook

    I have been working at Washington Humane Society full-time (More than a year)

    Pros

    Great mission, we help all animals in DC, you feel like you are helping both animals and the community. If you are positive and can-do, there are good opportunities because there are so many different services and departments.

    Cons

    There are a lot of upbeat days but there are a lot of sad animal stories. Shelter work can be messy and some of our facilities are beat up.


  10. "All about the mission"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Humane Society full-time (Less than a year)

    Pros

    Great team feeling, mission, helping animals, seeing dogs improve. Training and care. Customers can be tough but most appreciate what we did for them. This was the most satifsfying job I ever had.

    Cons

    We needed a better building and more supplies. It would be good to have newer equipment and more training for staff.

    Advice to Management

    Find more good people and be sure they have everything they need to succeed.


  11. "good employees, upper management hit or miss"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Washington Humane Society full-time (More than 3 years)

    Pros

    good coworkers who care about their jobs and the animals

    Cons

    lack of room for growth, dirty work environment (if you work in the shelter offices)


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