Washington Metro Reviews | Glassdoor

Washington Metro Reviews

Updated November 18, 2017
131 reviews

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3.2
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Washington Metro Interim General Manager & CEO Jack Requa
Jack Requa
36 Ratings

131 Employee Reviews

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Pros
  • WMATA has a great conpensation rate with good benefits (in 16 reviews)

  • Work life balance, good working environment, excellent people (in 6 reviews)

Cons
  • The work is easy and there is no accountability for anything (in 3 reviews)

  • Little to no upper management support for development (in 2 reviews)

More Pros and Cons

  1. "My review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Washington, DC
    Current Employee - Bus Operator in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Metro full-time (More than 5 years)

    Pros

    Washington Metropolitan Area Transit Authority have the best heath insurane , and benifits period in the district , maryland, and virginia.

    Cons

    Washington Metropolitan Area Transit Authority has some strict rules,snd the policies and procecures can be a bit much sometimes,but the pay make it worth it


  2. "Garage Fleet Servicer D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Garage Fleet Servicer in Washington, DC
    Current Employee - Garage Fleet Servicer in Washington, DC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Washington Metro full-time (More than a year)

    Pros

    Decent pay. Fast paced. Demanding

    Cons

    Nonstop work. Stressful. Work in all weather.

    Advice to Management

    Listen to the needs of your employees.

  3. "Incompetence is ignored; cronies get promoted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Washington Metro full-time (More than 10 years)

    Pros

    Excellent benefits (although health benefits are being eroded). If you a clock-watcher who's just looking for a paycheck with no regard to your performance, this is the place for you.

    Cons

    The budget is balanced on the back of non-unionized employees. While the unionized employees (bus and train operators, mechanics, janitors, etc.) get raises every year, the rest of us go years without raises - not even cost of living increases!
    Supervisors do not have the authority to give raises or promotions. The only way to get a raise is if the General Manager gives one to *everyone* (stellar employees & sloths alike). The only way to get a promotion is to apply for a new job. There is absolutely no reward for hard work/ dedication/success. Similarly - judging from the number of slackers in my department - there are no penalties for sloth and incompetence.

    Advice to Management

    Reward hard work, dedication, competence, innovative solutions. Don't just give it lip service!


  4. "Loyal Public Servant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook

    I have been working at Washington Metro full-time (More than 5 years)

    Pros

    You directly benefit the public for the greater good.

    Cons

    You're always being beaten up by the public and sometimes (ok many times lol) it may be warranted.

    Advice to Management

    Never become complacent.


  5. "Working at WMATA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Washington Metro full-time

    Pros

    - Great Boss
    - Laid back environment
    - Can wear comfortable shoes (i.e. sneakers) and no one will bother you

    Cons

    -long training process (although paid) was a bit unnecessary
    -can get a bit bureaucratic/ slow paced

    Advice to Management

    Condense the training process and possibly separate the training for office worker/ bus operators/officers


  6. "Bus operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Metro full-time (Less than a year)

    Pros

    Entry level positions available, strong union

    Cons

    Not as flexible as i imaged


  7. "Engineer"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Metro full-time

    Pros

    Flexible work hours and always new experiences daily.

    Cons

    Departments do not work well together making otherwise simple tasks almost impossible.

    Advice to Management

    Promote a greater atmosphere of integrity.

  8. "Automatic Fare Collection Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automatic Fare Collection Tech in Washington, DC
    Former Employee - Automatic Fare Collection Tech in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Washington Metro (More than 10 years)

    Pros

    Great pay and wonderful benefit

    Cons

    No flexible Schedule and vacation

    Advice to Management

    N/A


  9. "SUPPLY CLERK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Clerk in Washington, DC
    Current Employee - Supply Clerk in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Metro full-time (More than 10 years)

    Pros

    I am confident that my track record of dependability and strong work ethic will make me the ideal candidate for your organization.

    Cons

    It required problem-solving abilities, investigative skills, and an assertive attitude with a compassion to help others.

    Advice to Management

    . As you can see, I am a dedicated professional with a background in construction and law enforcement, offering exceptional leadership abilities, effective communication skills, and a go-getter attitude.


  10. "Foreman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foreman in Washington, DC
    Current Employee - Foreman in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Washington Metro (More than 5 years)

    Pros

    Good pay per hour, nothing else for new hires. You can come to work, hang out, do nothing, get paid.

    Cons

    WMATA put itself in a position of no accountability that now it is terminate first, review facts later. Mngt has created a dangerous environment by hiring bodies unqualified and putting them in the work force poorly trained.
    In short, most are set up to fail.

    Advice to Management

    No advice to mngt. Mngt has been most of the problem in accountability, so who did not cover their butt is the one terminated, usually the liwer workers.


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