Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated August 15, 2017
402 reviews

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3.7
StarStarStarStarStar
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Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
50 Ratings

402 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Licensed representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in New York, NY
    Former Employee - Licensed Personal Banker in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Great environment to work for.

    Cons

    None, except out of business

    Advice to Management

    None


  2. "Loan processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Washington Mutual full-time

    Pros

    Great company to learn new skills

    Cons

    That the department was transferred to a different city

  3. "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time

    Pros

    Offered opportunities to work in a dynamic environment with dedicated people.

    Cons

    Sometimes strategic changes occurred very quickly.


  4. "Closer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Downers Grove, IL
    Former Employee - Mortgage Closer in Downers Grove, IL

    Pros

    Friendly and fun environment and people to work with. Team managers work as part of the team.

    Cons

    Because I was contracted 1 little mistake and I was gone. Also, there was so much work I was often asked to work well over my 40 hrs.

    Advice to Management

    Higher management should value their employees more and beware of the hard work that goes on, and not just go off the numbers.


  5. Helpful (1)

    "It was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Team Lead in Irvine, CA
    Former Employee - Technical Team Lead in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Loved location, people, and employ incentives

    Cons

    frustrated by some of the types of people they hired

    Advice to Management

    having personal skills, not just technical skills, matter


  6. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time

    Pros

    Great people to work with

    Cons

    Not great business practices from the top


  7. "Ops sup"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good benefits, good pay, great training.

    Cons

    They would make you work without pay.

    Advice to Management

    None

  8. "Market Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Excellent leadership development program and transparent employee review practices.

    Cons

    No longer in business after being seized by the FDIC and sold for a song to JP Morgan Chase.


  9. "Door-to-Door: Not for Everyone"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company has a well-deserved excellent reputation nationwide. Trainers are enthusiastic and know their product(s).

    Cons

    Door-to-door selling of supplemental health insurance is not for everyone. After-dark door-knocking in an unfamiliar neighborhood can be a concern for both men and women.

    Advice to Management

    Ensure potential agents are comfortable with straight commission and door-to-door selling before they are hired.


  10. "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Professional atmosphere, coworkers always willing to help

    Cons

    Can't think of any. Everything was good and professional.


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