Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated September 19, 2017
404 reviews

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3.6
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Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
50 Ratings

404 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Licensed representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker in New York, NY
    Former Employee - Licensed Personal Banker in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Great environment to work for.

    Cons

    None, except out of business

    Advice to Management

    None


  2. "Worst run organization I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Deposit Product Manager in Seattle, WA
    Former Employee - Small Business Deposit Product Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Great location, new department with growth opportunities. Company is now defunct. Surprised it lasted as long as it did with the way it was run.

    Cons

    No infrastructure, unrealistic goals, untrained staff. The Small Business division in itself was buying deposits with unreasonably high rate bonuses that could not be sustained in a healthy environment. Absolutely ridiculous approach to a business.

  3. "Loan processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Washington Mutual full-time

    Pros

    Great company to learn new skills

    Cons

    That the department was transferred to a different city


  4. "Terrible Place to Work And then Some"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time

    Pros

    I can't think of any to be honest

    Cons

    They weren't very friendly to employees and their products were poorly designed

    Advice to Management

    Sell the company


  5. "Company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time

    Pros

    Offered opportunities to work in a dynamic environment with dedicated people.

    Cons

    Sometimes strategic changes occurred very quickly.


  6. "Closer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Downers Grove, IL
    Former Employee - Mortgage Closer in Downers Grove, IL

    Pros

    Friendly and fun environment and people to work with. Team managers work as part of the team.

    Cons

    Because I was contracted 1 little mistake and I was gone. Also, there was so much work I was often asked to work well over my 40 hrs.

    Advice to Management

    Higher management should value their employees more and beware of the hard work that goes on, and not just go off the numbers.


  7. Helpful (1)

    "It was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Team Lead in Irvine, CA
    Former Employee - Technical Team Lead in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Loved location, people, and employ incentives

    Cons

    frustrated by some of the types of people they hired

    Advice to Management

    having personal skills, not just technical skills, matter

  8. "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time

    Pros

    Great people to work with

    Cons

    Not great business practices from the top


  9. "Ops sup"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good benefits, good pay, great training.

    Cons

    They would make you work without pay.

    Advice to Management

    None


  10. "Market Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Excellent leadership development program and transparent employee review practices.

    Cons

    No longer in business after being seized by the FDIC and sold for a song to JP Morgan Chase.


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