Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated December 8, 2016
133 reviews

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4.0
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Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
15 Ratings

133 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • The work environment was pleasant (in 14 reviews)

Cons
  • upper management, slow on making decisions (in 17 reviews)

  • Bad industry coupled with bad decisions at the senior level have impacted stock and goodwill among customers and employees (in 6 reviews)

More Pros and Cons

  1. "Market Research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Excellent leadership development program and transparent employee review practices.

    Cons

    No longer in business after being seized by the FDIC and sold for a song to JP Morgan Chase.


  2. "Door-to-Door: Not for Everyone"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Company has a well-deserved excellent reputation nationwide. Trainers are enthusiastic and know their product(s).

    Cons

    Door-to-door selling of supplemental health insurance is not for everyone. After-dark door-knocking in an unfamiliar neighborhood can be a concern for both men and women.

    Advice to Management

    Ensure potential agents are comfortable with straight commission and door-to-door selling before they are hired.


  3. "Good work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Professional atmosphere, coworkers always willing to help

    Cons

    Can't think of any. Everything was good and professional.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "its cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual (More than a year)

    Pros

    it was fast past that made time go quickly.
    good pay
    staff was nice
    good incentivies

    Cons

    i didnt have any cons on this psrition everything was was nice and ran smoothly

    Advice to Management

    i dont have any advice to management, they seemed knowledgeable and very helpful, but they would give you space to figure things out


  6. "Great company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Provided training for future advancement

    Cons

    Sold out to Chase so jobs went away


  7. "Great place"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time

    Pros

    Lots of improvements were in flight, getting better.

    Cons

    Profited, helped build the bubble, and burst.


  8. "cust service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits and great pay

    Cons

    lay offs came too soon


  9. "HR Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Irvine, CA
    Former Employee - Human Resources Business Partner in Irvine, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very professional, up and coming on the frontier of technology and HR practices. Strong operation for most part across the company with enterprise-wide support of employees. Excellent benefits and resources. Much to learn from good talent that kept employees reaching to be best with pay for performance philosophy.

    Cons

    As any large organization, much bureaucracy and can be a tough environment to work in.

    Advice to Management

    Stay connected with employees as to all company wide info and news occurring.


  10. "Values lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Washington Mutual full-time

    Pros

    Values were everywhere and people knew them and asked themselves if they were living them.

    Cons

    Values were not used in the sales/mortgage area so it went bankrupt.


  11. "Data Center Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    I really enjoyed working at this company due to the company culture. The company had great benefits and incentives for employee retention.

    Cons

    Unfortunately the company was seized by the government and sold to JP Morgan Chase. This led to stocks reaching zero value due to the government intervention



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