Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated August 6, 2017
137 reviews

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137 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "cust service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits and great pay

    Cons

    lay offs came too soon


  2. "HR Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in Irvine, CA
    Former Employee - Human Resources Business Partner in Irvine, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Very professional, up and coming on the frontier of technology and HR practices. Strong operation for most part across the company with enterprise-wide support of employees. Excellent benefits and resources. Much to learn from good talent that kept employees reaching to be best with pay for performance philosophy.

    Cons

    As any large organization, much bureaucracy and can be a tough environment to work in.

    Advice to Management

    Stay connected with employees as to all company wide info and news occurring.

  3. "Values lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Washington Mutual full-time

    Pros

    Values were everywhere and people knew them and asked themselves if they were living them.

    Cons

    Values were not used in the sales/mortgage area so it went bankrupt.


  4. "Data Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    I really enjoyed working at this company due to the company culture. The company had great benefits and incentives for employee retention.

    Cons

    Unfortunately the company was seized by the government and sold to JP Morgan Chase. This led to stocks reaching zero value due to the government intervention


  5. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Vernon Hills, IL
    Former Employee - Loan Processor in Vernon Hills, IL

    Pros

    I worked here in 2003. I loved the benefits and company spirit.

    Cons

    The only con was my department closed because it moved out of state


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst in Seattle, WA
    Former Employee - Lead Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Washington Mutual (More than 5 years)

    Pros

    It was a good company. When JP Morgan took over, the benefits were even better. It was easy to get more education and raises were fair.

    Cons

    Moving around the company was very difficult.

    Advice to Management

    Wish you here


  7. "Customer-centric brand and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Washington Mutual full-time

    Pros

    great people, opportunities, work environment

    Cons

    acquired by Chase, no longer a company

  8. "First Vice President Markeitng"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Vice President in Seattle, WA
    Former Employee - First Vice President in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Fun culture. Growth culture. Supportive executive management in the Mortgage Division.

    Cons

    Many mergers and reorganizations made it challenging to motivate people and keep everyone going all of the time.


  9. "Great Company to work for."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company was fair. It had great benefits and recognition program that made the employees feel valued.

    Cons

    The management could have been a little clear on the direction of the company.

    Advice to Management

    Make sure your employees stay well informed in your direction


  10. "Was great while it lasted"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay for a high school student; very social; opportunity to take initiative and advance

    Cons

    Always pushing the up-sell. And up-selling subprime loans lead to terrible consequences in the end.

    Advice to Management

    Well, you don't really exist anymore. So next time when you have a business that survived the great depression, try to put people first (not profits) and survive the great resession.


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