Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated August 6, 2017
137 reviews

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137 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closing in Bethel Park, PA
    Former Employee - Closing in Bethel Park, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    All in all it's a good place to work.

    Cons

    I liked it there, so I really have no cons.

    Advice to Management

    none


  2. "Employees were rewarded for good performance. Nice to be appreciated by the company you work for,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office Administrative in Northridge, CA
    Former Employee - Back Office Administrative in Northridge, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Decent pay, good people and company support.

    Cons

    Too much risk in the subprime lending

    Advice to Management

    n/a

  3. "Job was satisfying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Seattle, WA
    Former Employee - Vice President in Seattle, WA
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Provided autonomy to get things done. Collegial environment.

    Cons

    Executive management unwilling to make prudent decisions to save the organization.


  4. "Wrong Place at the Wrong Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Manager in Seattle, WA
    Former Employee - Risk Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Team was great; still maintaining meaningful relationships years after the Chase takeover. Bonds were made during many long hours of shared project work. Compensation was good.

    Cons

    Very demanding schedule. Felt like much of the time we were racing against time. Thought we had made it through when things got pulled out from underneath us.

    Advice to Management

    Don't grow too fast and compromise values that made you beloved by your customers. Thanks for pushing me, though, to realize what I could do.


  5. "Great learning experience"

    StarStarStarStarStar
    Former Employee - Senior Analyst in Seattle, WA
    Former Employee - Senior Analyst in Seattle, WA

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    The people were great. The division was small so everyone had to wear many hats. Our division was acquired by a much larger finance group and our people were so much more efficient.

    Cons

    There existed some good ole boy network mentality. The old guard did not respect the abilities of the new people.

    Advice to Management

    Consider not selling out.


  6. "Great environment with enjoyable coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Recommends
    Negative Outlook

    I worked at Washington Mutual part-time (More than a year)

    Pros

    Environment with coworkers
    Dealing with lots of people on a daily basis
    Simple tasks to accomplish
    Fast paced to make the time go by quickly

    Cons

    Quotas that have to be met or negative performance reviews happen
    Low starting salary as a teller
    Repetitive tasks that don't always challenge you


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funder in Bellevue, WA
    Current Employee - Funder in Bellevue, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Washington Mutual full-time (More than 3 years)

    Pros

    Excellent colleagues. We had a great time working together. The company was mostly respectful of employees during a very difficult time. Everyone always pulled together to make things work. Great culture of support, fun, and of course hard work.

    Cons

    Sad to see it end the way it did. I would have loved to have stayed on had it been possible. Working at Chase is just not the same. Much more corporate and less friendly. For that, I had to go.

  8. "great company while it was around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Clackamas, OR
    Former Employee - Senior Teller in Clackamas, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    rules were followed. always busy. Managers usually had your back if there was a upset customer.

    Cons

    pay was no very good, lots of turnover could never keep any employees.


  9. "I had a good working experience at Washington Mutual."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Closer in Dallas, TX
    Former Employee - Loan Closer in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    There were opportunities for growth.

    Cons

    The branch closed down and layoffs occurred.

    Advice to Management

    Always treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.


  10. "Innovative Banker growing to fast and not evaluating the risk potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Customer and service driven treats customers with respect

    Cons

    Sales driven looking at bottom line to become a mega bank

    Advice to Management

    Avoid risk that are not financially sound


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