Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated October 23, 2017
405 reviews

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405 Employee Reviews

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Pros
  • Stimulating environment, good pay, and great benefits (in 13 reviews)

  • Great people, great benefits, great job (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Best Place Ever"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual full-time

    Pros

    Stimulating environment, good pay, and great benefits

    Cons

    management by committee lead to bad decisions


  2. "Bank Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Shorewood, IL
    Former Employee - Anonymous Employee in Shorewood, IL

    I worked at Washington Mutual (Less than a year)

    Pros

    Great environment; Great incentive structure. Great people. Great culture.

    Cons

    They are no longer around.

    Advice to Management

    Take the time machine back to 2007.

  3. "Online banking Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Washington Mutual (Less than a year)

    Pros

    good pay and amazing people

    Cons

    its gone and that is sad

    Advice to Management

    wish they wouldn't have lost it al


  4. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Vernon Hills, IL
    Former Employee - Loan Processor in Vernon Hills, IL

    Pros

    I worked here in 2003. I loved the benefits and company spirit.

    Cons

    The only con was my department closed because it moved out of state


  5. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Training was good and personable

    Cons

    Salary wasn't on par with other companies


  6. "The Past Is The Past"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Consultant in Seattle, WA
    Former Employee - Loan Consultant in Seattle, WA
    No opinion of CEO

    Pros

    The people that worked there were the best! The experience was enlightening and I am glad it was part of my tenure.

    Cons

    Management knew only one thing and that was make money at all costs, which eventually, lead to their own implosion. In spite of tremendous "in-the-door" volume, the compensation plan was diminished at best and completely geared toward 'Super-Producers'. No front or back-end points. I made more once I left to become a Mortgage Banker.

    Advice to Management

    It was fun while it lasted. Thanks for the good times. Standing on the stage with like-minded producing peers was definitely rewarding. It meant a lot to me.


  7. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Card Disputes Representative I in Hayward, CA
    Former Employee - Card Disputes Representative I in Hayward, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual (Less than a year)

    Pros

    Three different work shifts; Managers were empathetic; if had any disabilities, they are accommodating.

    Cons

    Was hired to do another job, however I was moved to another department because they was not aware of how many people they actually hired. If you get injured, upper management was not empathetic and accommodating, which put the managers under them in a tough spot.

    Advice to Management

    Listen to your employees, have someone available in a management or lead spot just in case employees get emergency phone calls that require authorization for debit card/account issues.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Analyst in Seattle, WA
    Former Employee - Lead Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Washington Mutual (More than 5 years)

    Pros

    It was a good company. When JP Morgan took over, the benefits were even better. It was easy to get more education and raises were fair.

    Cons

    Moving around the company was very difficult.

    Advice to Management

    Wish you here


  9. "Doesn't exist anymore - good company while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid back - easy to work for

    Cons

    Decided to outsource to India. That caused them to fail


  10. "Glory Days of WAMU"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Washington Mutual full-time

    Pros

    Was thriving when the financial services were. Lots of opportunities.

    Cons

    Got greedy, and went down the black hole

    Advice to Management

    This is not about Jamie. Jamie saved the day, even if he was forced.


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