Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated August 6, 2017
137 reviews

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137 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Great team environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Consultant in Fullerton, CA
    Former Employee - Mortgage Loan Consultant in Fullerton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    People I worked with were great, good software, excellent manager

    Cons

    competing against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to Management

    look at the big picture compare apples to apples


  2. "An amazing company.. like working at Disney Land.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Seat Pleasant, MD
    Former Employee - Senior Project Manager in Seat Pleasant, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Great culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

    Cons

    Um.... Bankrupt?
    Very collaborative - maybe to a fault.

  3. "i was a fan..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

    Cons

    They went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.


  4. "I loved the job, but it ended when the company sold to Chase."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banking in Irving, TX
    Former Employee - Mortgage Banking in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Good pay, good people, excellent work environment.

    Cons

    None, except they do not exists anymore.

    Advice to Management

    N/A. Washington Mutual does not exist anymore.


  5. "fun"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    diverse environment with plenty of opportunities to move around. Great facilities and comparatively nice work environment

    Cons

    the company no longer exists. CEO's toupee not as awesome as The Don's. Although close second


  6. "Trader"

    StarStarStarStarStar
    Former Employee - Trader in Seattle, WA
    Former Employee - Trader in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Highly motivated people, a lot of fun, and big salaries and great benefits. Flexibility to work at home. Nice cafe inside. Work hard and play hard environment.

    Cons

    After becoming acquired by JP Morgan everybody pretty much lost their jobs which is a huge bummer!

    Advice to Management

    Retain employees who can contribute to the greater organiztion


  7. "Amazing family like environment until its demise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits, excellent location, inspirational leaders (like Deanna Oppenheimer)

    Cons

    When Deanna O left for Barclay's, it seemed like the heart of WaMu went with her.

    Advice to Management

    Wish the company was still around

  8. "Fun while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    great working conditions and people

    Cons

    hiring steve rotella going for the easy dollar did them in

    Advice to Management

    stick to what made you what you are and don't try too hard to be one of the big guys


  9. "Washington Mutual was a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager - Finance in Seattle, WA
    Former Employee - Senior Manager - Finance in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Washington Mutual was a great place to work at. There was a great worklife balance most of the time, centrally located in Seattle, executive management who cared about the community and community funcations.

    Cons

    Lack of communication with employees

    Advice to Management

    Communicate with your employees before the press


  10. "Culturally, one of the better ones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Seattle, WA
    Former Employee - Manager in Seattle, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Opportunities, culture, people. Major bank that was expanding rapidly and creating many job opportunities.

    Cons

    Too many changes in upper management that disrupted the lower ranks - on a regular basis.


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