Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated April 9, 2017
399 reviews

Filter

Filter

Full-time Part-time

399 Employee Reviews

Sort: Popular Rating Date

Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • Bad industry coupled with bad decisions at the senior level have impacted stock and goodwill among customers and employees (in 6 reviews)

  • Competitive, subprime lending downfall for the company (in 10 reviews)

More Pros and Cons

  1. "Great team environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Consultant in Fullerton, CA
    Former Employee - Mortgage Loan Consultant in Fullerton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    People I worked with were great, good software, excellent manager

    Cons

    competing against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to Management

    look at the big picture compare apples to apples


  2. "An amazing company.. like working at Disney Land.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Seat Pleasant, MD
    Former Employee - Senior Project Manager in Seat Pleasant, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Great culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

    Cons

    Um.... Bankrupt?
    Very collaborative - maybe to a fault.


  3. "I loved the job, but it ended when the company sold to Chase."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banking in Irving, TX
    Former Employee - Mortgage Banking in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Good pay, good people, excellent work environment.

    Cons

    None, except they do not exists anymore.

    Advice to Management

    N/A. Washington Mutual does not exist anymore.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Overall , it was a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Default Collections Specialist in Jacksonville, FL
    Former Employee - Default Collections Specialist in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    I like the work hours, the training, and the team of people I worked with (both employee and management).

    Cons

    Part of my job was to collect from people that were going through some major hardships, i.e. loss of home , loss of a love one, and/or personal despair. That made it difficult to process my job.

    Advice to Management

    None


  6. "Excellent work environment!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Data Analyst in Seattle, WA
    Former Employee - Senior Business Data Analyst in Seattle, WA
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    The company offered a variety of advancement opportunities.

    Cons

    No cons come to mind.


  7. "Great place to learn and develop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Seattle, WA
    Former Employee - Accountant in Seattle, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Good bonuses
    Good compensation
    Sense of community

    Cons

    The mortgage meltdown closed the company

    Advice to Management

    You should have taken more care with mortgages. Chase is not the same as wamu.


  8. "Trader"

    Star Star Star Star Star
    Former Employee - Trader in Seattle, WA
    Former Employee - Trader in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than 5 years)

    Pros

    Highly motivated people, a lot of fun, and big salaries and great benefits. Flexibility to work at home. Nice cafe inside. Work hard and play hard environment.

    Cons

    After becoming acquired by JP Morgan everybody pretty much lost their jobs which is a huge bummer!

    Advice to Management

    Retain employees who can contribute to the greater organiztion


  9. "Washington Mutual was a great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager - Finance in Seattle, WA
    Former Employee - Senior Manager - Finance in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 8 years)

    Pros

    Washington Mutual was a great place to work at. There was a great worklife balance most of the time, centrally located in Seattle, executive management who cared about the community and community funcations.

    Cons

    Lack of communication with employees

    Advice to Management

    Communicate with your employees before the press


  10. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Vice President in Seattle, WA
    Former Employee - First Vice President in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Excellent attention to employees and customers.

    Cons

    Unable to manage their business risks.

    Advice to Management

    Don't come back.


  11. "Great branch structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Financial Representative in Brooklyn, NY
    Former Employee - Personal Financial Representative in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Washington Mutual full-time (More than a year)

    Pros

    Incentive is great in company

    Cons

    Low starting base salary. Could be higher

    Advice to Management

    Chase.....


Showing 399 of 400 reviews
Reset Filters