Washington Mutual Reviews | Glassdoor

Washington Mutual Reviews

Updated June 2, 2017
136 reviews

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136 Employee Reviews

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Pros
  • It had great benefits and recognition program that made the employees feel valued (in 17 reviews)

  • Stimulating environment, good pay, and great benefits (in 13 reviews)

Cons
  • Competitive, subprime lending downfall for the company (in 10 reviews)

  • poor business practices that led to company being seized by the FDIC (in 9 reviews)

More Pros and Cons

  1. "Nice place but too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Stockton, CA
    Former Employee - Fraud Investigator in Stockton, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Washington Mutual full-time (More than 3 years)

    Pros

    Benefits are great and they promote education

    Cons

    Politics don't belong in fraud area

    Advice to Management

    Micro management works in Customer Service not in Fraud


  2. Helpful (1)

    "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate General Counsel in Seattle, WA
    Current Employee - Associate General Counsel in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Washington Mutual full-time (More than 8 years)

    Pros

    Great people, great benefits, great job.

    Cons

    Extremely poor executive management who destroyed the Bank.

  3. "Brief, but intense"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit Manager in San Francisco, CA
    Former Employee - Audit Manager in San Francisco, CA
    No opinion of CEO

    Pros

    Quality enthusistic, engaged and hard working team.

    Cons

    Commuting into the city was difficult for me


  4. "Could be a good place to work had it still been in existence"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Specialist in Stockton, CA
    Former Employee - Compliance Specialist in Stockton, CA
    Disapproves of CEO

    Pros

    Many opportunities for women to advance

    Cons

    No longer in existence due to bank closure

    Advice to Management

    communicate


  5. "Washington Mutual - Chase"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA
    Former Employee - Senior Licensed Personal Financial Representative in Seattle, WA
    Recommends
    Disapproves of CEO

    Pros

    Ample room for advancement across many different career directions. (Was) Secure and steady employer. Strong Benefits package offered. Ample training provided.

    Cons

    Weak pool of branch level management. Didn't necessarily foster 'the right way to do it', but promoted those with good sales numbers by questionable tactics. Banking gives you a little bit of the 'Office Space' type feeling.

    Advice to Management

    Too much tinkering with commission pay. Pay consistently went down while production was similar or even increased. This seems disengenious and definitely fosters poor sales habits from producers.


  6. "It was a great place to work in a racially diverse employee environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Affairs Relationship Manager in New York, NY
    Former Employee - Community Affairs Relationship Manager in New York, NY
    No opinion of CEO

    Pros

    Work with low and moderate income consumers and community groups.

    Cons

    Little opportunity to grow educationally

    Advice to Management

    N/A


  7. "Co-workers and middle management were great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst Senior in Seattle, WA
    Former Employee - Business Systems Analyst Senior in Seattle, WA
    Recommends
    No opinion of CEO

    Pros

    Co-workers were the best and brightest
    Work-Life Balance was good
    Lots of innovative ideas

    Cons

    Middle management was the heart of the company but the first to be let go during reorgs
    Upper management lost sight of what was important

    Advice to Management

    The bottom line is not the most important aspect of running a company.

  8. "It was great while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Specialist in Irvine, CA
    Former Employee - Senior Marketing Specialist in Irvine, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    To employees, the company was 100% transparent (perhaps, if they treated shareholders the same, the bank might still be in business.)

    Cons

    As a whole staff lacked passion. Also, to avoid layoffs, employees were transferred to new teams whether they posses core competencies or not. This in turn, hurt the overall work produced. Very difficult for promotion outside of Seattle.

    Advice to Management

    Nothing is going to bring back this place


  9. "Great company, but good things only last so long!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Approves of CEO

    Pros

    Compensation structure was amazing, full range of products and services, and the ability to run each branch as your own business

    Cons

    bad loans, customer service support was weak, and too much and too many different things that created confusion within company and meeting goals

    Advice to Management

    great job on recognizing talents and promoting form witin. Your best staff was from day one hires, great PACE mamangement training program as wekk


  10. "processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Processor in Brea, CA
    Former Employee - Senior Loan Processor in Brea, CA
    No opinion of CEO

    Pros

    if you were on a team with a good manager, you were able to promote

    Cons

    if you were stuck with a bad manager, you pretty much were stuck

    Advice to Management

    feedback or suggestions boxes that REALLY were anonymous


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