Washington State Department of Licensing Reviews | Glassdoor

Washington State Department of Licensing Reviews

21 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Pat Kohler
11 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "Quality state agency"

    StarStarStarStarStar
    Current Employee - Management Analyst in Olympia, WA
    Current Employee - Management Analyst in Olympia, WA
    Recommends
    Approves of CEO

    I have been working at Washington State Department of Licensing full-time (More than a year)

    Pros

    Career growth opportunities
    Systems renewal/intitiative opportunities for pragmatic folks
    Supportive management
    Strong community

    Cons

    Large agency woes, i.e., confusing lines of communication, long wait for changes


  2. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington State Department of Licensing full-time

    Pros

    Great place to start a career

    Cons

    Employees become stagnant and the union protects the poor workers so the supervisors get frustrated and good employees go to other positions.

    Advice to Management

    Negotiate a better deal the with union to allow for removal of subpar employees.

  3. "A great place to serve the public"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Washington State Department of Licensing full-time (More than 5 years)

    Pros

    Dedicated staff, public safety mission, great benefits. Opportunity to learn and grow. Tuition reimbursement, training opportunities. The employees are committed to improving public safety.

    Cons

    Executive leadership plays by their own rules. Rather than actually promoting from within, executives are brought in from outside of the agency. The agency could benefit by promoting from within to get people who know the mission and have the perspective of the employee.

    Advice to Management

    Executive leadership should actually follow the agency values and promote from within.


  4. Helpful (3)

    "Great staff, Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Washington State Department of Licensing full-time (More than 5 years)

    Pros

    -Great opportunity to help consumers and serve the public
    -Motivated, hard-working staff
    -Excellent benefits

    Cons

    The Business and Professions Division (BPD) is a viper pit. Management is very political. Many managers are afraid to rock the boat. Lots of finger pointing and backstabbing. Some sections are a hostile work environment. If you're a yes-man or yes-woman, they will have your back, promote you, and sweep your mistakes under the rug even if you are totally incompetent. If you challenge management in any way, they will scheme ways to get rid of you or blame you for others' mistakes.

    Management is under constant political pressure, and this leads to ethical compromises.

    Advice to Management

    Put ethics and the public interest above your own careers. Hire managers based on ability and expertise, not cronyism. Try actually following your "Lean Culture" values instead of just talking about it.


  5. "State Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist - Custodian of Records in Olympia, WA
    Current Employee - Customer Service Specialist - Custodian of Records in Olympia, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Washington State Department of Licensing full-time (More than a year)

    Pros

    I enjoy working without direct supervision and testifying in court for my job. It is very exciting to be able to explain complex issues to the the jurors.

    Cons

    The amount of traveling that is required by driving on crowded major roadway and freeways.

    Advice to Management

    Continue during what you are doing by giving sounds advice and encouragement.


  6. Helpful (2)

    "CSS2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSSR in Olympia, WA
    Former Employee - CSSR in Olympia, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Washington State Department of Licensing full-time (More than 3 years)

    Pros

    Nice desk space, chair, ergonomics...

    Cons

    You must be a brown noser, in order to advance. I witnessed workplace violence, bullying, favoritism, etc. Was disgusted to see such poor management, management does not like anyone with disabilities, or whom may be different... They refused to let me work until 5:30 or 6pm, to make up time, if I was half an hour late taking my son to late start school, or had difficulty with my medical issues. But the favorites seemed to get any request granted without exception... I have never worked for a state agency before DOL BLS, but after my 3 years experience, I will not work for the state again. I have severe medical issues, & I was treated so very poorly, since the state FMLA law protected me from losing my job... I was bullied by my supervisor for 2 years, and she discredited my experience to my entire department, harassing me daily. Many coworkers witnesses her behavior and told me.. I tried getting help from my union, her supervisor, anyone... But she portrayed me into such an awful employee, I lost my job. Many clients contacted supervisors to say how great I was, but it didn't matter.. so favoritism is very much a huge problem there for sure, sad but true...

    Advice to Management

    Mandatory diversity training for supervisors or managers


  7. Helpful (1)

    "Administrative Assistant 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Tacoma, WA
    Current Employee - Administrative Assistant in Tacoma, WA
    Recommends
    Neutral Outlook

    I have been working at Washington State Department of Licensing full-time

    Pros

    Pay is decent for the position type. Good time off. All holidays. Earn a day of sick leave and a day plus of vacation leave each month. Vacation leave rises up to nearly 2 days/mo over 14 years time. There are two personal holidays each year.

    Cons

    Anyone there over 6 years, their pay will become stagnant. Went 8 years with no cost of living raise. In one biennium they took 3% away, gave it back the next biennium and our medical benefits have become worthless over the years.

    Advice to Management

    My managers are amazing. Other managers are worthless. As always, punishing a worker for sick kids or personal issues will not endear them to their job or managers.

  8. "Amazing coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ma3 in Olympia, WA
    Current Employee - Ma3 in Olympia, WA
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are great, but even greater are the people you get to work with. They are true stars.

    Cons

    State pay is not great. That's by necessity - it all depends on the budget that the state legislature approves, but it's never enough. Pay divvied up out of taxpayer dollars will simply never compare to the private sector.

    Advice to Management

    Create more opportunities for advancement and cross training among divisions.

    Side note - the Director is no longer Haight, it's Pat Koehler.


  9. "Not terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Lots of innovation going on here and attempts to stay current. Huge IT department with good leaders. Excellent benefits, PTO, etc.

    Cons

    It's a state job which can get boring but the security is worth it.


  10. Helpful (3)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid Management in Olympia, WA
    Former Employee - Mid Management in Olympia, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Washington State Department of Licensing full-time (More than 10 years)

    Pros

    Great benefits. Line staff are for the most part ethical and hard working employees who care about the public and try hard to do a good job.

    Cons

    Management gives a lot of lip service to valuing employees, however, the reality is far different. Executive leadership and most management positions are occupied by people who put themselves first. Employees are frequently scapegoats for mistakes and blamed when the truth is that management either gave unclear instructions or lied. Someone has to take the fall and it's never them. The Human Resources office personnel are in over their heads. Executive leadership is all about appearances and how they look to the outside world; substance, reality and the law are not a concern. It takes forever to get them to accomplish anything. They're really great at giving themselves kudos and raises, creating useless layers of management and mismanaging and wasting taxpayer money.

    Advice to Management

    Grow up, quit, start over with ethical leaders who put the public and employees first.