Washington Trust Company Reviews | Glassdoor

Washington Trust Company Reviews

Updated March 20, 2017
13 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Washington Trust Company Chairman, President, and CEO Joseph J. (Joe) MarcAurele
Joseph J. (Joe) MarcAurele
4 Ratings

13 Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIS Analyst in Westerly, RI
    Current Employee - MIS Analyst in Westerly, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Trust Company full-time (More than a year)

    Pros

    People are very friendly, everyone helps each other, great benefits, very charitable company. Everyone that comes to work here stays here for a while

    Cons

    There isn't much to say about this company that is a con, the furniture could be updated for employees. But overall nothing to complain about


  2. Helpful (3)

    "good local bank to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Westerly, RI
    Former Employee - Loan Officer in Westerly, RI
    Recommends
    Positive Outlook

    I worked at Washington Trust Company full-time (More than 3 years)

    Pros

    They care about their employees. Good benefits. They look within to seek talent to promote.In the mortgage side, They do very well with conventional home loans as well as portfolio loans.

    Cons

    On mortgage side, they broker their FHA Loans which causes problems because there is no control over the process and underwriting of the file.

    Advice to Management

    Compare yourself to the local banks not the big banks.


  3. "Home Town Discount"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Analyst in Westerly, RI
    Current Employee - Information Security Analyst in Westerly, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Washington Trust Company full-time (More than 3 years)

    Pros

    Great exposure, learned how banks work

    Cons

    Underpaid, very difficult to work up within the company unless your last name is already a VP within the company, hires outside of the company for all leadership spots.

    Advice to Management

    Cut the check


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  5. "Good co-workers, lousy transparency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Processor in Westerly, RI
    Former Employee - Mortgage Processor in Westerly, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Washington Trust Company full-time (More than 3 years)

    Pros

    Flexible schedule, good co-workers and office culture, small-town feel, compensation is appropriate for job description, most supervisors have been there for years

    Cons

    No transparency...you could come in one day to find an entire underwriting team in a branch has had their positions eliminated with no notice and told to clear their desks out and evacuate the premises immediately. Mortgage industry fluctuates as do the positions available, but no communication between upper-level management and their employees on game plans or what is happening.

    Advice to Management

    More transparency! Be human. You have the basis for a great company; implement your "core values."


  6. Helpful (2)

    "Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor in Westerly, RI
    Current Employee - Loan Processor in Westerly, RI

    Pros

    The ability to meet people that have been working in banking to see if its something you would like to purse.

    Cons

    It was incredibly boring. The work was tedious with little reward and the salary was not equal to the work I put in.

    Advice to Management

    Pay better, find ways to build team atmosphere rather than individuals. Modernize equipment, many things like copy machines falter frequently and cause work hold ups.


  7. "Good benefits, low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Warwick, RI
    Current Employee - Customer Service Associate in Warwick, RI
    Approves of CEO

    Pros

    Great communication and senior management, great benefits (match up to 7% on 401K)

    Cons

    Not many advancement avenues, boring and repetitive work, low base salary

    Advice to Management

    Offer higher wages to the little people.


  8. "Very good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Westerly, RI
    Current Employee - Teller in Westerly, RI
    Recommends

    Pros

    Its a great company with good management. Lots of flexibility and well run. Great training program for tellers and make you feel very comfortable at the branch you are located. Good package for full time employees. Each branch has a very welcoming and warm atmosphere that makes all of the customers feel that they are fully appreciated. Very easy to communicate with upper management about any problems.

    Cons

    Could be more benefits for tellers. Tellers also have a low pay scale.

    Advice to Management

    Show more incentives to move up.


  9. "Retail Banker III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Washington Trust Company full-time

    Pros

    Wonderful company. Close knit environment. Good training. Supportive Managers.

    Cons

    Upselling of bank services can be very stressful and difficult.

    Advice to Management

    Have less goals.


  10. "benefits"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits, excellent 401k match

    Cons

    slow paced environment, systems are difficult to navigate as they are very out of date. need stronger management team


  11. Helpful (1)

    "The most unprofessional company you will ever work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Processor
    Current Employee - Loan Processor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Washington Trust Company full-time (More than a year)

    Pros

    This company can serve as a mean time job, until you find something better.

    Cons

    management gossip to much, no training at ALL! they set you up to fail. They allow for employees to bully other employees and instead of doing something about it? they will fire you instead to avoid issues. ( I watched it happen over and over until I decided to leave) This company is the worst company I ever worked at. I don't recommend no one working there. I wish I would of read reviews before accepting employment there.

    Advice to Management

    STOP GOSSIPING! don't promote on the basis your my friend, don't push out good people who can help you grow, and train your employees better.


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