Wasserstrom Reviews | Glassdoor

Wasserstrom Reviews

Updated May 5, 2017
33 reviews

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2.8
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Rodney Wasserstrom
16 Ratings

33 Employee Reviews

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  1. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wasserstrom full-time

    Pros

    The people are very friendly, the President is very down to earth and personable, and the managers are usually very reasonable.

    Cons

    The pay isn't great, and sometimes higher management can be very old fashioned and unwilling to change.

    Advice to Management

    Be more open to change.


  2. "Good people- bad, noncompetitive pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wasserstrom full-time

    Pros

    The environment is positive and for the most part the people you work with are kind and forthcoming. The work itself can be dry due to the nature of it being restaurant supply- that is mitigated though by the people.

    Cons

    Lower than average pay for other fields. A good jumping off point, but that's it.

    Advice to Management

    Consider to figure better pay for employees. Keep that retention rate up.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wasserstrom full-time (More than a year)

    Pros

    People are nice; CEO is a really a down-to-earth guy

    Cons

    Benefits are there, but not the best.


  4. Helpful (1)

    "A Work In Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Wasserstrom full-time (More than 3 years)

    Pros

    -Actively working to establish training program
    -Promoting and empowering younger employees to build future of company
    -Recent office remodel
    -Competitive Pay
    Internal Opportunities for Growth

    Cons

    Listen, I get it. It's not always going to be sunshine and roses but working for Wasserstrom is one of the best business decisions I have ever made. I took the job under the leadership of a mentor and felt out the culture & environment to make suer it is where I wanted to be. If you aren't sure your're a good fit, chances are you won't succeed in your role.

    The internal systems and processes need to be ironed out. It can be very hard to get things done between departments due to some old school folks who would prefer to "be right" then to "do the right thing". Be fair, be kind and make the choices that are best for the company and not your personal gain. If we all show a little kindness, we can achieve so much more together.

    Advice to Management

    Good rule of thumb - if it looks like a duck and talks like a duck...it's most likely not a horse. If your staff consistently tells you about an issue, please don't make excuses - just fix the problem. Sometimes, the attitude of toxic people spills over and effects your culture. Recognize the problem and correct it (or in this case, consider removing it).

    It is highly recommended that you bring in a Six Sigma Training Program to make things more streamlined between departments. It takes way too long to get things done and this causes increased frustration to our clients.Overhaul the training, bring the tech systems up to speed. Take care of the little things and the big things will fall into place.

    Also, take a look at workloads. There's a small percentage of people working 60+ hours a week to keep their heads above water and a large percentage of others twiddling their thumbs and playing candy crush. This is something that needs to be monitored a little closely.


  5. "Best Company I have worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Street Associate in Columbus, OH
    Current Employee - Front Street Associate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wasserstrom full-time

    Pros

    Management treats people with respect and care about their employees. Growing company. Competitive salaries and family environment. Overall a great environment It is one of the best jobs I have had!

    Cons

    Some departments are not open to trying new things. Not many choices for food in their break area. Benefits could be a little better

    Advice to Management

    Provide more benefits for employees. Encourage employees to come up with new and improved ways of doing business. Need a nicer break area and food


  6. Helpful (7)

    "An Emotionally Scarring Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This place will put you through hell. If you can survive your time here, you can handle pretty much anything.

    Cons

    This company is such a mess. It's run by homogeneous narcissists who would rather run the business into the ground than admit that they made a bad decision. The internal squabbling is out of control and paralyzes attempts to get the customers what they need in a timely manner. There is no training, and you're left hoping desperately that anyone new that comes in will be able to adapt quickly, because otherwise you'll be doing their work and yours until they inevitably get tired of the culture and quit. To make matters worse, the pay and benefits are horrible and in no way make up for the hell they put you through. There are also safety issues (both physical and emotional) and an incredible amount of nepotism (in fact, this company is a perfect example of why nepotism is so very bad for business).

    Advice to Management

    Stop getting pissed off at the reviews on these websites (and the exit interviews) and going on fruitless witch hunts.
    How about you channel that energy into actually changing things for the better? Start by removing ineffective management and HR and start listening to your employees. Be willing to admit you made bad decisions, and put your focus on training incoming employees well and giving them the resources to succeed. Also, definitely stop throwing buzzwords around that are literally meaningless to you (e.g. 'collaboration').


  7. Helpful (2)

    "Not a company that cares about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Welder in Garland, TX
    Current Employee - Welder in Garland, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are no pros for working here

    Cons

    Everything this place wont offer any career

    Advice to Management

    Learn to treat your employees better

  8. Helpful (2)

    "Office and manufacturing employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wasserstrom full-time (More than 5 years)

    Pros

    Good work experience to learn how to deal with difficult people. A great starter job while looking for gainful employment.

    Cons

    Text book definition of a toxic corporate culture. Nepotism is the best way to get promoted. It's a large company that operates as a mom and pop company. Benefits are poor at best. Management has little or no experience in managing people and tends to pick favorites. Turnover rate is astronomical, which tends to leave no one at the bottom. If you happen to be unlucky enough to be the last one standing, look out. No one likes to take responsibility for their own actions. It tends to be your fault if you're not in the click. My advice to anyone looking to take a job here is to steer far clear. A complete lack of social responsibility.

    Advice to Management

    Not willing to help that much. Management doesn't care anyways.


  9. Helpful (2)

    "Good with the Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wasserstrom full-time (More than 3 years)

    Pros

    Flexibility, immediate management will work with you and understands things happen outside the office. Work tasks change daily so things don't get boring or in a rut.

    Cons

    Out of date technology and way of thinking regarding policy & procedures. Teamwork between departments is almost non-existent which can make things difficult to get done in a timely manner.

    Advice to Management

    Show more respect to your employees and evaluate and manage people as individuals not as a whole.


  10. Helpful (9)

    "Like Going to High School Everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wasserstrom full-time (More than 5 years)

    Pros

    They work with you on flexibility

    Cons

    You only get promoted if you run with the "in" crowd. Management is extremely biased and gossips to their favorite employees about confidential information of other employees. Horrible pay. They have "town hall" meetings telling you how they are raking in millions of dollars per month but never give more than a 1 or 2% raise. The HR dept consists of the most UNFRIENDLY people you will ever meet and they are not helpful in any way. You are always told to call their insurance company with questions because the insurance girl doesn't know squat. Building is disgusting and way outdated, but if you like working with roaches and centipedes then by all means. Their health insurance is horrible. Turnover is so bad because people don't listen to these reviews and apply elsewhere, then get in there and realize how awful it is. They don't train worth crap. Nothing is standardized or structured. The old CEO Rodney really did care for people, but his son Brad only cares about money and himself and has really run the company - especially the morale - into the ground. People really used to enjoy working there, but not anymore. Everyone constantly complains and it's a depressing and stressful place to work. Definitely NOT worth it for the little money they give you. But the Wasserstrom's will roll into work (if they even show up) in their nice Lexus cars and SUVs. The people who have left and found new jobs (including me) are way happier that we left.

    Advice to Management

    Stop talking to "favored" employees about confidential information. You can't have favorites when you are the boss. Going to lunch with your "pets" every day and gossiping is extremely unprofessional. You make the other employees feel like they don't matter!!


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