Waste Management Reviews in Kirkland, WA | Glassdoor

Waste Management Kirkland Reviews

6 reviews

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Kirkland, WA

4.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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James C. Fish, Jr
0 Ratings

6 Employee Reviews

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Pros
  • great benefits with steady employement (in 108 reviews)

  • You won't find a competitor in this sector that can match the pay and benefits of WM (in 41 reviews)

Cons
  • Long hours of work are expected (in 50 reviews)

  • The work-life balance is sometimes off because of assigned projects in remote regions (in 19 reviews)

More Pros and Cons

  1. "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Public Sector in Kirkland, WA
    Current Intern - Public Sector in Kirkland, WA
    Recommends
    No opinion of CEO

    I have been working at Waste Management as an intern (Less than a year)

    Pros

    Really let their interns take part and contribute to the workplace, gave a good amount of responsibility, listened to ideas but gave plenty of direction if needed. Tasked interns with a variety of jobs so you could say you had experience in several different pieces of the workplace. Genuinely interested in personal development and interests, interested in hiring interns after graduation.

    For the overall company: really committed to green practices. Willing to spend tons of money on not-yet-profitable solutions to environmental problems. Very interested in customer service and education.

    Cons

    Semi-repetitive work sometimes, some amount of "gross" tasks (it is a trash company...)

    Advice to Management

    Keep listening to young minds, you give us hope while we help to improve!


  2. Helpful (1)

    "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Public Outreach in Kirkland, WA
    Former Intern - Public Outreach in Kirkland, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Waste Management as an intern (Less than a year)

    Pros

    Wonderful staff in the Pacific Northwest. You can tell they really believe in what they do. The drivers are similarly great to work with.

    Cons

    Sometime if can feel like you are not really part of the company as an intern. This is of course a problem for any temporary position, but it didn't feel like the company really put any effort into even attempting to integrate us.

    Advice to Management

    Work on creating greater integration between interns and the rest of the staff. Interns represent potential employees in the future that you already know quite a lot about. It seems a shame to pass up the opportunity.

  3. "I had a great experience interning at Waste Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Public Educator in Kirkland, WA
    Former Intern - Public Educator in Kirkland, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management as an intern (Less than a year)

    Pros

    They are protecting the environment and doing a mavelous job of keep America clean

    Cons

    WM is a good company

    Advice to Management

    They are a really good company to work for


  4. Helpful (4)

    "Bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Kirkland, WA
    Former Employee - Call Center in Kirkland, WA
    No opinion of CEO

    Pros

    Good pay and hours. The corporate office was nice enough to send WM promotional merchidise to us while I was there.

    Cons

    Being moved to Setup I was given a lot more responsibility but no promotion or raise. Management liked to say that is because it's not more but different responsibilities, but I still had to take calls and do all the tasks previously just ended up with a lot more multi tasking work and no benefits.

    Advice to Management

    You need to make your employees feel a lot more appreciated.


  5. Helpful (2)

    "Waste Management is fortunate to have so many great employees and should find better ways to take care of them."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kirkland, WA
    Former Employee - Anonymous Employee in Kirkland, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best reason to work for Waste Management is the people. The people you work with day in and day out (for the most part) work hard and are a pleasure to work with.

    Cons

    The company does not properly compensate employees and does not reward or recognize for hard work. The waste industry in general is perhaps one of the hardest working industries to be a part of. Locally, there is a huge disadvantage to the managers chosen to be in leadership positions. The company operates with an "old boys club" mentality.

    Advice to Management

    My advice to management would be to honor thr frontline team members and operate with more transparancy.


  6. "The Benefits are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kirkland, WA
    Former Employee - Anonymous Employee in Kirkland, WA
    Approves of CEO

    Pros

    The Benefit package was outstanding. The company as a whole was nice to work for.

    Cons

    The call center atmosphere always has issues. They couldn't seem to keep a call center manager. The company has a tendency to be more matrix oriented than customer service oriented.

    Advice to Management

    Listen to the newest person on your call center floors. Ask them what they see. Ask them how they would change things if they could. Listen, Listen, Listen. Talk to the people that have been there for years. Their ideas are not always based on being stuck in the past. They deal with your programs, your customers, and they problems that come, on a daily basis. If anyone knows what could help them, it is your employees.


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