Waste Management Operations Specialist Reviews | Glassdoor

Waste Management Operations Specialist Reviews

Updated August 15, 2017
14 reviews

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Operations Specialist

3.8
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Approve of CEO
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James C. Fish, Jr
0 Ratings

Employee Reviews

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Pros
  • great benefits with steady employement (in 112 reviews)

  • You won't find a competitor in this sector that can match the pay and benefits of WM (in 42 reviews)

Cons
  • Long hours but the pay makes up for it (in 53 reviews)

  • The work-life balance is sometimes off because of assigned projects in remote regions (in 19 reviews)

More Pros and Cons

  1. "I am very pleased working for such as well known company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Riverside, CA
    Current Employee - Operations Specialist in Riverside, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Good benefits, medical, vision, dental and 401k, and stocks plan.

    Cons

    Hardly opportunity for females at the management level. Too much favoritism.


  2. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Crested Butte, CO
    Current Employee - Operations Specialist in Crested Butte, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    Steady work, 10 days paid time off, benefits offered

    Cons

    Paid time off is for sick time too, so if you get the flu really bad- no vacation this year! Insurance offered could be WAY better coverage.

    Advice to Management

    Rewarding employees works! Thank you'd are appreciated too.

  3. Helpful (2)

    "A lot of changes and a lot of job duties but my manager is amazing and we all work together as a team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Kansas City, KS
    Current Employee - Operations Specialist in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Health care, 401k match, great co workers

    Cons

    Lots of changes all the time


  4. "Nice Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Tampa, FL
    Former Employee - Operations Specialist in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management (More than 5 years)

    Pros

    Good Benefits, longevity, opportunity for growth

    Cons

    Lots off unecessary changes often


  5. Helpful (2)

    "Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operations Specialist in Columbia, MD
    Former Employee - Senior Operations Specialist in Columbia, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    Everyday is different no boring days friendly staff good 401k benefits good medical dental eye care savings plan discounts last c

    Cons

    Everything is a rush job too many hats to wear requires more ppl to do the job bad morale no l

    Advice to Management

    Slow down boost morale help out be constructive not destructive


  6. Helpful (1)

    "Operations Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Wildwood, FL
    Former Employee - Operations Specialist in Wildwood, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    nice people working with you, everyone works together to get the job done in a timely manner .
    everyone is a team player

    Cons

    management plays favoritisms to certain people


  7. Helpful (4)

    "Good job, decent pay/benefits, lots of OT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Moreno Valley, CA
    Former Employee - Operations Specialist in Moreno Valley, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    Pay was alright. Starting out for this positions - Operations Specialist - the base pay is 18.50 an hour / but you can get between that and 25 depending on experience.

    Cons

    They always want you to work extra hours even more than you can at times, and the hourly employees do the same work as the salary employees / a lot of politics

    Advice to Management

    Less work environment politics and more innovative promotion techniques

  8. Helpful (1)

    "This is your job this is what you do like it or leave it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist and Scale Clerk
    Current Employee - Operations Specialist and Scale Clerk
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than a year)

    Pros

    Very in tune to Global / Environmental issues. Wide open marketplace for development and creativity.
    Has many options in place for growth of business and the individual built at Corporate level. Decent benefit pkg. compared to other industries.

    Cons

    Very little to no encouragement from management for the individual to pursue anything that might be offered. Not a true team environment. Too much separation of job tasks by title. Corporate level is totally out of touch with field employees and the customers. Products too high priced and customers have no easy access to service for the answers they seek. People rushed to do their expected tasks, The company is always adding tasks cutting hours but not increasing pay in balance. Also the "new dispatch system" is counter productive.

    Advice to Management

    Micro Managing isn't working for you. Knock it off and be more personally involved in understanding what your employees do, who they are, what their desires are and how you can help them be successful. Lead them instead of push them, encourage them to be first line customer service people. Managers don't deal with customers on a personal level like field employees do.. managers should encourage and train employees to be good at doing that.


  9. Helpful (1)

    "Great experience in operations management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Richmond, VA
    Former Employee - Operations Specialist in Richmond, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Waste Management full-time (More than a year)

    Pros

    The company is efficient for a large company and has a great deal of resources.

    Cons

    Company was inflexible on pricing models in a downward economy and lost a lot customers but did not seem to move on practices.


  10. "I loved the job."

    StarStarStarStarStar
    Former Employee - Operations Specialist in Vernon, AL
    Former Employee - Operations Specialist in Vernon, AL
    Approves of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    It is a great company.

    Cons

    They couldn't work with me on the hours I was suppose to work.

    Advice to Management

    Never get rid of a great employee when you can fix the problem easily,