Waste Management Employee Reviews | Glassdoor

Waste Management Reviews

Updated February 25, 2017
1,034 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
James C. Fish, Jr
30 Ratings

1,034 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Drive cam in every truck, more times than any job I've ever had, long hours (57 (in 46 reviews)

  • Customer service was poor and they began to lose market share (in 29 reviews)

More Pros and Cons

  1. "Inside Account Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time

    Pros

    Pay, Healthy Company, Benefits, Determine your own success

    Cons

    Micro-Management, Old School Management, Possibility of Termination due to missed goals


  2. Helpful (1)

    "Route Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Manager
    Current Employee - Route Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Ability to create, plan and implement objective with little oversight from upper management. Great benefits and pay. Challenging work environment.

    Cons

    Aging fleet with which you are still expected to perform at high levels.

    Advice to Management

    Consider maintencance or lack thereof.


  3. "Ops Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waste Management full-time (More than a year)

    Pros

    Great Benefits, Career Opportunities, Growth Development and Life skills

    Cons

    Extreme Politics, Unjust Termination and Bias cover ups to save face of tenures

    Advice to Management

    What is done in the dark/secret will be made known once exposed to the light.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "The Best Job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager/Specialist in Foxboro, MA
    Current Employee - Account Manager/Specialist in Foxboro, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Fast Paced. Excellent pay! Mobility.

    Cons

    Silos to get through to accomplish task, Internal Processes difficult to navigate. High expectations (But that is too expect).

    Advice to Management

    As an organization that is price driven and a darling on Wall Street, please do not forget who got us there....The customer!


  6. "Customer Experience Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time

    Pros

    Large well known company, great benefits, great brand, great vision

    Cons

    Micro-managed, last minute fire drills that will require you to clear your calendar of planned tasks. Outdated systems and often times there are technology issues.


  7. "OSR Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time

    Pros

    Strong name in the industry with the most advanced technology. Good base pay, strong comp plan, good benefits, many tools to work with.

    Cons

    Most expensive service in the industry. Tough to compete against any competition.

    Advice to Management

    Continue to look at strategic pricing for specific areas.


  8. "CSR"

    Star Star Star Star Star
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Waste Management full-time

    Pros

    The benefits and time off are good. A lot of opportunity for growth.

    Cons

    They aren't really flexible with your schedule.


  9. "Great company, great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Roll Off Driver in Springdale, AR
    Current Employee - Roll Off Driver in Springdale, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than a year)

    Pros

    You won't find a competitor in this sector that can match the pay and benefits of WM.

    Cons

    Drive cam in every truck, more times than any job I've ever had, long hours (57.5 in 5 days, every week), we're literally treated like 5 year olds but we put up with it because they sign the checks and they're good checks.

    Advice to Management

    Review drive cam more closely instead of taking the score they send blindly. Most of the late response cams aren't actually late responses.


  10. "Dispatcher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Ewing, NJ
    Current Employee - Dispatcher in Ewing, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (More than a year)

    Pros

    Fast paced, Challenging job with plenty of opportunity to grow.

    Cons

    Long Hours, 45+ hour work week


  11. Helpful (6)

    "Inside Commercial Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Moon Township, PA
    Current Employee - Anonymous Employee in Moon Township, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Compensated based on job performance 3 week vacations Flexible time schedule with voluntary time off as needed

    Cons

    Health benefits could be better although competitive with most other large companies. Not many cons other than new immediate supervisor more concerned about moving up the corporate ladder than leading or motivating a great team

    Advice to Management

    Immediate supervisor is a boss not a leader, micro-manager, has loyal hard working "company people" looking for employment elsewhere and has harmed positive moral within only 10 months. Sad one person can do this to such a small group.



Showing 1,034 of 1,060 reviews
Reset Filters