Waste Management Reviews | Glassdoor

Waste Management Reviews

Updated October 22, 2018
1,438 reviews

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3.3
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Approve of CEO
Waste Management President and CEO James C. Fish, Jr
James C. Fish, Jr
232 Ratings

1,438 Employee Reviews

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Pros
  • "You won't find a competitor in this sector that can match the pay and benefits of WM" (in 62 reviews)

  • "Great leaders; future focused; great benefits; and work/life balance" (in 129 reviews)

Cons
  • "somewhat long hours mostly 45 to 50 hours a week" (in 65 reviews)

  • "Sometimes challenging work life balance" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Heavy Equipment Operator in Fairburn, GA
    Current Employee - Heavy Equipment Operator in Fairburn, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    I enjoy operating dozers and excavators. Keeps your mind working and improving my skill set is always a bonus

    Cons

    See all the c&d that comes in daily. Knowing the amount of trash we add to the environment

    Advice to Management

    Keep up the good work. Working here hands down is the best job

    Waste Management Response

    Jul 12, 2018 – Talent Acquisition

    Thank you for your great review! At Waste Management, we care about the planet and feel a responsibility to leave it to future generations in a better shape than we were given it. We are contributing... More


  2. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management part-time

    Pros

    Good people, transparent company, opportunities for young people

    Cons

    I have not had any issues

    Waste Management Response

    Oct 9, 2018 – Talent Acquisition

    Thank you for your great review! We are so glad to hear you are enjoying your work experience thus far. We hope you continue to grow your career with Waste Management!

  3. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Administrative Assistant in Granbury, TX
    Current Employee - Administrative Assistant in Granbury, TX
    Recommends
    Positive Outlook

    I have been working at Waste Management full-time (More than a year)

    Pros

    Great family business, everyone was very friendly.

    Cons

    I do not feel that there were any cons to this job.

    Advice to Management

    Yes, there was advancement opportunities.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Waste Management full-time

    Pros

    The people were really nice, always had great functions

    Cons

    Having to pay to park daily, but not a deal breaker

    Waste Management Response

    Oct 17, 2018 – Talent Acquisition

    Thank you for your great review! We’re happy to hear about your positive experiences working with your coworkers.


  5. "Customer Experience Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Supervisor in Phoenix, AZ
    Current Employee - Customer Experience Supervisor in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Waste Management full-time

    Pros

    Benefits, Pay, Location, Hours and Stock Program

    Cons

    Non-stop turnover, low pay for agents compared to other call centers in the Valley, very bad management in the customer experience department

    Advice to Management

    Pay agents more, leaders make good money. Get rid of your occurrence system for absenteeism, pay agents on your residential team that sell and retain more than you do your other areas.


  6. "Waste Management Laborer Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Driven team environment.
    Room to grow if you are a hard worker.

    Cons

    Push too hard, care about speed and production more than workers safety and needs.


  7. "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Raleigh, NC
    Current Employee - Territory Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Competitive Salary, One of the top companies in the US to sell for, Excellent benefits

    Cons

    Work life balance is very challenging in the Territory Manager role, as it becomes difficult to balance retention and new acquisitions in "spread-out" territories.

    Advice to Management

    Outside sales roles should be either acquisition (Outside Sales Representative), or retention (Account Manager), not both (Territory Manager), unless the TM compensation changes.

    Waste Management Response

    Oct 17, 2018 – Talent Acquisition

    Thank you for taking the time to review your work experience with Waste Management. As you know, this industry can be very demanding, but we also understand that work-life balance is important and... More

  8. Helpful (1)

    "Heavy Equipment Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time

    Pros

    weekly pay was decent, but had to pay union dues

    Cons

    management was one of the worst i have ever worked for

    Advice to Management

    have respect for ALL of your employees


  9. "Router/Dispatch Combo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Router/Dispatcher in Lodi, CA
    Current Employee - Router/Dispatcher in Lodi, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    After 90 days you get 18 days off for your first year. The Manager is hard working and very kind. I wish thier was more of her!

    Cons

    No Training, The leads are not knollegeable. ( Except in their personal responsibility's. Lazy, refuse to help. Retaliated when they are told on for not doing thier jobs. Talk negatively about you to other employees making sure thst you and the whole office can hear, The harrasment gets a lot worse when the manager is out of town.

    Advice to Management

    Get an effective training plan. Hold your leads and other employees responsible for their illegal actions. Do not set your new hires up for imediiate failure. Everyone is replaceable, make sure the office stays professional.


  10. "CSR - Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management full-time (Less than a year)

    Pros

    Very nice people who will help anytime.

    Cons

    Job gets repetitive and stressful for no reason.

    Advice to Management

    none.

    Waste Management Response

    Oct 17, 2018 – Talent Acquisition

    Thank you for your review! We’re glad to hear you found success in collaborating with your coworkers. We understand that this industry can be demanding, but we appreciate the hard work and... More


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