Waste Management Reviews

Updated February 10, 2016
764 reviews filtered by
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3.0
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Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
384 Ratings

Pros
  • It is a positive environment , great benefits (in 65 reviews)

  • Good benefits and no micro management (in 58 reviews)

Cons
  • Long hours in call center environment (in 31 reviews)

  • Be considerate of the stress that customer service has to deal with (in 23 reviews)

More Pros and Cons

764 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (5)

    "Waste management is awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    Great service from waste management. Rizzo Enviromental hires and fires help daily. Without telling employees why or how to get better.

    Cons

    Since I have experienced waste management I have no complaints. People call in daily to complain about the littlest things. Be considerate of the stress that customer service has to deal with.

    Advice to Management

    Customer service department is the voice of the company .Treat them fairly. They get yelled at all day long, so reward them for their kindness.


  2. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Seaside, CA
    Current Employee - District Manager in Seaside, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Good benefits, ethics, environmentally responsible

    Cons

    Senior Leadership out of touch with field, Very money driven, mixed messages from leadership

    Advice to Management

    Consistency, reach out to the field, empowered employees with drive the profits


  3. "Great Company - Wrong Placement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in Houston, TX
    Former Employee - Strategic Account Manager in Houston, TX
    Recommends

    I worked at Waste Management full-time (More than a year)

    Pros

    Room to learn and grow, Future thinking>Sustainabiliity, Salary(although I was told mine was much higher due to merger and that it wasn't within the bands for my position) , & Benefits.

    Cons

    Inter-division Communication, you have to be extremely proactive in this role to get what you need accomplished for the clients, very long hours, Sustainability Dept. is awesome, but small, so if that's your interest, you'll have to be patient and well trained.

    Advice to Management

    More training and assistance for merger based employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Jacksonville, FL
    Current Employee - Territory Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits and no micro management

    Cons

    Commission structure after attaining your goal pays you very little

    Advice to Management

    None


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver
    Current Employee - Driver
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    nice co workers and clean trucks

    Cons

    Management is ok. Numbers of hours per week is not the same each week.


  7. "Group Segment Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leadership, Training, Brand, Opportunities, Support.

    Cons

    Ever evolving corporate strategy cycles.

    Advice to Management

    None, they are doing a great job!


  8. "Sorter"

    Star Star Star Star Star
    Former Employee - Hard Worker Dependable in Minneapolis, MN
    Former Employee - Hard Worker Dependable in Minneapolis, MN
    Recommends
    Positive Outlook

    I worked at Waste Management full-time (More than a year)

    Pros

    Work good hours good environment to work in

    Cons

    No showers the smell on my clothes

    Advice to Management

    Showers


  9. "Major Account Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account Representative in Virginia Beach, VA
    Current Employee - Major Account Representative in Virginia Beach, VA
    No opinion of CEO

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Strong Benefit Package with matching 401k. Two weeks vacation at the beginning of year calendar two. Car allowance for outside representatives.

    Cons

    Lower end starting salaries for outside reps. Compensation plan for Major Account Reps seems to punish for selling larger account.

    Advice to Management

    Better align sales and operational goals so we are all working toward the same goal. Currently, we seem to be pulling in different directions.


  10. Helpful (1)

    "Residential driver"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Waste Management full-time

    Pros

    Quick hiring process for a big company.. Paid training and they're paying for lodging as well.

    Cons

    Gotta spend 2 weeks of training in Ft. Myers before I can actually start.


  11. "Route Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dependable company, security, benefits and 401K

    Cons

    poor communication, pto, organization, leadership and start time

    Advice to Management

    better communcation



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