Waste Management Reviews | Glassdoor

Waste Management Reviews

Updated April 28, 2017
1,086 reviews

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1,086 Employee Reviews

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Pros
Cons
  • Drive cam in every truck, more times than any job I've ever had, long hours (57 (in 46 reviews)

  • The work-life balance is sometimes off because of assigned projects in remote regions (in 15 reviews)

More Pros and Cons

  1. Helpful (6)

    "Inside Commercial Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Moon Township, PA
    Current Employee - Anonymous Employee in Moon Township, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Compensated based on job performance 3 week vacations Flexible time schedule with voluntary time off as needed

    Cons

    Health benefits could be better although competitive with most other large companies. Not many cons other than new immediate supervisor more concerned about moving up the corporate ladder than leading or motivating a great team

    Advice to Management

    Immediate supervisor is a boss not a leader, micro-manager, has loyal hard working "company people" looking for employment elsewhere and has harmed positive moral within only 10 months. Sad one person can do this to such a small group.


  2. Helpful (1)

    "Long interview process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Neutral Outlook
    Approves of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    Very kind and professional employees who seem to genuinely enjoy their jobs. Many benefits. ESPP, 401k, medical after 90 days, cafeteria and gym on site.

    Cons

    Training so far does not seem very organized, massive text book issued to each employee to study but not to keep, expected to transfer information by hand. Company uses old school clock in method, can only clock in 5 minutes early - 1 minute late any more or less and you are penalized. It's a given than monitoring stats for each employees performance is good business but seems borderline "big brother" at times.


  3. "Good so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Houston, TX
    Current Employee - Senior Software Engineer in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    challenging work, latest technologies

    Cons

    lack of plans , sudden changes , volatile , lots of changes in SLT

    Advice to Management

    Shows stability


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  5. "Worst place I ever worked!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gas Technician in Bristol, WI
    Former Employee - Gas Technician in Bristol, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management full-time (More than 3 years)

    Pros

    The managers in Iowa were great! They listened to there employees! If you needed something for your job they made sure that you got it!

    Cons

    The management in Wisconsin sucked! They were not there to help! To many chiefs and not enough Indians. Training on new equipment was not there. If you got hurt on the job they set you up and fired you!

    Advice to Management

    Stop covering up the mistakes at the landfills. Spend the money, address the problems!


  6. Helpful (1)

    "Rolloff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, WI
    Current Employee - Anonymous Employee in Franklin, WI

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Steady work pride in the work you do

    Cons

    Not enough home time and mismanagement

    Advice to Management

    Work with long time employees to make the business thrive the front line employees know way more than supervisors that have never driven a truck


  7. "Treated unfairly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Roll Off Driver in Matawan, NJ
    Current Employee - Roll Off Driver in Matawan, NJ

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Great pay and benefits. Supervisors seem to genuinely care about employees.

    Cons

    Work overload at times. Very easily written up. Drive cams in the cab..

    Advice to Management

    Actually listen to the drivers when we give our opinion on something.


  8. "Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in San Francisco, CA
    Former Employee - Operations Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waste Management full-time (More than 8 years)

    Pros

    Great people. Large and stable company that will always be needed. Number one in their industry. Creative and driven.

    Cons

    Large public company which makes decisions slower. Attempts to decentralize have caused some challenges. Area VP'shave virtual independence which is good, but does not allow for a great deal of collaboration.

    Advice to Management

    Employee engagement that was once very much a part of the core culture has taken a back seat.


  9. "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Knoxville, TN
    Current Employee - Front Desk Receptionist in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than a year)

    Pros

    Great pay and benefits. Love my job, happy to be here.

    Cons

    Could use a little more family time. Emergencies come up, and this isn't really a company that understands that

    Advice to Management

    Communicate with employees more


  10. Helpful (5)

    "Lets Be Clear; you are a number"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Phoenix, AZ
    Former Employee - Sales Representative in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Waste Management (More than a year)

    Pros

    can make decent money by hitting goal
    good people to work with
    benefits are what you would expect from a large company

    Cons

    your experience is not important
    when top talent decides to leave because of mgmt your loyalty is questioned
    company takes no responsibility for poor employee experience

    Advice to Management

    keep swapping out mgrs until you find a good one.


  11. "Horrible place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lewisville, TX
    Former Employee - Customer Service Representative in Lewisville, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    The weekly paid, and benefits are pretty much it. The hours are ok since it's a call center but that's it

    Cons

    They micro management you to death. Call center sucks the customers are all horrible people and management sucks no supervisor stays and they are very unprofessional. They are always coaching you they never leave you alone you could be doing good for months and if you have a bad month they won't leave you alone I with coaching. So much drama going on that job does not pay you enough for what you have to deal with

    Advice to Management

    Hire real supervisors and try not to make current employees leave fix everything and roar people would stay unless you like hiring every month


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