Waste Management Reviews | Glassdoor

Waste Management Reviews

Updated August 19, 2017
311 reviews

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311 Employee Reviews

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Pros
  • You won't find a competitor in this sector that can match the pay and benefits of WM (in 41 reviews)

  • Great Benefits, Good Pay & compensation (in 103 reviews)

Cons
  • Drive cam in every truck, more times than any job I've ever had, long hours (57 (in 48 reviews)

  • The work-life balance is sometimes off because of assigned projects in remote regions (in 19 reviews)

More Pros and Cons

  1. Helpful (2)

    "Decent"

    StarStarStarStarStar
    Former Employee - Accounts Receivable in Houston, TX
    Former Employee - Accounts Receivable in Houston, TX

    I worked at Waste Management full-time (More than 8 years)

    Pros

    Decent place to work and flexible schedule

    Cons

    No room to grow, and they don't like to pay.

    Advice to Management

    Listen to your employees and don't show favoritism


  2. "Nice experience till now but less opportunity for carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time

    Pros

    Shift timing is good, Professional behaviour

    Cons

    Less promotion opportunities, Less increment.

    Advice to Management

    Need to provide more promotion opportunities

  3. "WM landfill mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Heavy Equipment Mechanic in Newport News, VA
    Current Employee - Senior Heavy Equipment Mechanic in Newport News, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    Pay, insurance, incentives to improve

    Cons

    There are many health hazards they won't tell you about when they hire you. Dirty, needles in trash, Sanitation "sludge", medical waste

    Advice to Management

    You need to be straight up about the health hazards.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time

    Pros

    Nice benefits and salary. Time off is generous

    Cons

    On-boarding if new to the industry is rough. Look out for the bi-annual RIF

    Advice to Management

    More training for new hires into management positions


  5. "Mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Diesel Technician
    Current Employee - Diesel Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time (More than 10 years)

    Pros

    Safety focused environment. Good benefits/starting pay. Support team work.

    Cons

    Micro-managed. Focus on problems and who to blame. Change procedures constantly. High turnover rate. Would rather hire and train new employees, than keep people who know what they are doing. Set impossible goals year to year. Think that every time a truck breaks down, it is preventable. Focus on Safety but don't want to spend money on things to keep employees safe if they are too expensive. Spend a lot of money on new trucks but don't want to spend money on maintaining them. Focus daily on what employees do wrong and not what they do right. Make policies so they fire whoever they want. Hire people at higher pay then employees that have been there for decades.

    Advice to Management

    Focus on keeping good employees instead of spending thousands on hiring someone who has no clue what they are doing. Don't hire people at higher pay then current employees that have been there for 10+ years. Put money into the trucks that make money for the company. without the truck you have no business.


  6. "SBS Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Waste Management as an intern

    Pros

    WM Rewards points for great performance

    Cons

    Their intern program has a lot of flaws, it does not provide you as much experience as some of the other internships corporate companies are offering. It's great for those who don't have customer service experience, but for those that already do - you aren't really gaining analytical skills. When I first started, I thought that it wouldn't be so involved with the customers. If you have a degree that specializes in something this isn't the place for you. You will most likely end up on the client services side, as I've seen in the past that interns don't have an opportunity at analytical or specialized departments.

    Advice to Management

    Provide rotational programs, have internships in other departments other than customer service, the culture doesn't make the interns feel valued as you stick us with grunt work that will only provide customer service skills when you hire some of us as Accounting, Finance, and Business Admin majors....


  7. "ok company to work for, former diesel mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Diesel Technician in Naples, FL
    Former Employee - Diesel Technician in Naples, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management full-time (More than a year)

    Pros

    good benifits, somewhat dependable company, ok pay. some good co workers. and some bad.

    Cons

    very large company so you're more like just a number to them. and this company is all about the numbers. how to get more out of their employees and pay less is number one to them. this is also a very strict company. and I've seen employees with 10-20 years invested in the company get fired or suspended for minor mistakes. you are definitely replaceable to them. also their is a very high turnover rate for managers. at least where I was. also don't count on a real raise. in 2 years I got 35 cents. was promised a little more for each certification I got. and I never got a dime. so I eventually left. Bottom line if you're looking for a solid job with benifits with a big company. it will do. but if you're looking for career advancement or to stand out in this company it's hard to do. it's a place were you could end up doing the same exact job you were doing on day 1. for the next 20 years.

    Advice to Management

    none . their is no way they will listen to it

  8. "Customer Experience Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Waste Management full-time

    Pros

    Large well known company, great benefits, great brand, great vision

    Cons

    Micro-managed, last minute fire drills that will require you to clear your calendar of planned tasks. Outdated systems and often times there are technology issues.


  9. "CSR"

    StarStarStarStarStar
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Waste Management full-time

    Pros

    The benefits and time off are good. A lot of opportunity for growth.

    Cons

    They aren't really flexible with your schedule.


  10. Helpful (2)

    "Not what I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Manager in Los Angeles, CA
    Current Employee - Route Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Waste Management full-time (Less than a year)

    Pros

    Dynamic working individuals, ok benefits for a fortune 500 company.

    Cons

    Expected to maximize efficiency with very little support from top down. Never made to feel a sense of accomplishment, but more like your effort was not enough.

    Advice to Management

    Listen to your managers out in the field, make them feel appreciated instead of having them fear there jobs and loathing the start of a new week. Let them manage their drivers hands on out in the field instead of sidelining them with reports and extra paperwork. If you wanted statisticians to manage the routes then that is what should be done.


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