Waste Management Employee Reviews | Glassdoor

Waste Management Reviews

Updated February 27, 2017
1,035 reviews

Filter

Filter

Full-time Part-time

1,035 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Drive cam in every truck, more times than any job I've ever had, long hours (57 (in 46 reviews)

  • Customer service was poor and they began to lose market share (in 29 reviews)

More Pros and Cons

  1. "Horrible place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lewisville, TX
    Former Employee - Customer Service Representative in Lewisville, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    The weekly paid, and benefits are pretty much it. The hours are ok since it's a call center but that's it

    Cons

    They micro management you to death. Call center sucks the customers are all horrible people and management sucks no supervisor stays and they are very unprofessional. They are always coaching you they never leave you alone you could be doing good for months and if you have a bad month they won't leave you alone I with coaching. So much drama going on that job does not pay you enough for what you have to deal with

    Advice to Management

    Hire real supervisors and try not to make current employees leave fix everything and roar people would stay unless you like hiring every month


  2. Helpful (3)

    "Major Account Representative, Commercial Property"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Representative/Commercial Property in Atlanta, GA
    Former Employee - Major Account Representative/Commercial Property in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Waste Management full-time (More than a year)

    Pros

    Large Fortune 500 Company, Industry Leader

    Cons

    The industry was and still is going through major changes with the commoditization of services and pricing compression. The company had been the leader and had a higher price structure. They did not know how to compete in the new environment. Customer service was poor and they began to lose market share.

    Advice to Management

    You can't fight market conditions without addressing those changes and developing a new business plan.


  3. "horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Waste Management full-time

    Pros

    good benefits stable work environment

    Cons

    horrible managers that don't care about the Company if you hang out with your boss you'll succeed if you do your job and go home you will go nowhere. its more like high school than a place of employment.

    Advice to Management

    upper management should pay more attention to department managers good employee's are lost because of bad managers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Birmingham, AL
    Former Employee - Account Manager in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Waste Management (More than 3 years)

    Pros

    opportunity to make money, no micro management, well known company, good training

    Cons

    service charges that competition does not charge, invoice and billing is hard to understand.


  6. "Company Ethics and Employee Relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plant Manager in Orlando, FL
    Current Employee - Plant Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than 3 years)

    Pros

    Company is very ethical on all matters of its business. Employee matters in every angle of its operations.

    Cons

    Nothing actually. For me, It's a perfect employer but I know that the company cannot please everyone and created some bad reviews. It is actually just a matter of crossing the boundaries of the company limits that sometimes people don't get what they want. Some people say I did not grow in the company but that is actually depends on you because I've seen a lot of people grew from within... from a truck driver to an executive level in the company.

    Advice to Management

    Keep up the good work.


  7. "mechanic"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time

    Pros

    Pay, health,dental,vision, pay raise with ase certifications.

    Cons

    Waste can smell when it is very hot outside


  8. "Awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Concord, NC
    Former Employee - Account Manager in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary, Benefits, Parties, Incentives, Free Monthly Lunches!

    Cons

    Location, No 401k, Not very family oriented! No holiday bouns!


  9. "Truck driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Truck Driver in Wilmington, NC
    Former Employee - Truck Driver in Wilmington, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Waste Management full-time (Less than a year)

    Pros

    Money is good and so is the overtime,trucks have no ac in summer

    Cons

    Warning do not work here job caused me to go on anxiety meds and other employees had to take meds also please stay away from all driving positions they have a high turn out rate at the Wilmington ,nc location u have been warned i care.


  10. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Company. Management Listens. Lots of opportunities for advancement.

    Cons

    Lots of company red-tape to get thru.


  11. "Great place to work so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer II in Morrisville, PA
    Current Employee - Engineer II in Morrisville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management (More than a year)

    Pros

    Flexible work schedule, fast paced, room to grow and further my career within the company.

    Cons

    Long hours and demanding deadlines

    Advice to Management

    Nothing so far



Showing 1,035 of 1,061 reviews
Reset Filters