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Waterstone Mortgage Reviews

Updated November 2, 2017
36 reviews

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4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Waterstone Mortgage President and CEO Eric J. Egenhoefer
Eric J. Egenhoefer
25 Ratings

36 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 5 years)

    Pros

    The people and the culture at Waterstone Mortgage are beyond compare. It is a relaxing environment but full of people who are driven and motivated to create the best possible home-buying experience for the customer.

    Cons

    Nothing I can think of

    Waterstone Mortgage Response

    Oct 6, 2017 – Corporate Recruiter

    We are so pleased to receive your review. It’s great to hear that both our employees and our customers are benefitting from our positive company culture. Thank you for taking time to share your... More


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (Less than a year)

    Pros

    Love the underwriting staff.

    Cons

    HR, too much.... Too much reference back to Intranet rather than assisting.

    Waterstone Mortgage Response

    Nov 16, 2017 – Corporate Recruiter

    Thank you for your review. We are glad to hear you’ve had positive experiences with the underwriting team. They are some of the best underwriters in the industry, and we’re proud of their efforts to... More

  3. "Company driven by sound principles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Officer in Gilbert, AZ
    Current Employee - Mortgage Loan Officer in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 8 years)

    Pros

    By far, this has been the best company I have worked with in my company. I just realized I said "with" and not "for". Waterstone has a great team atmosphere and welcomes the sharing of ideas and finding new ones that help make us all successful. I have a great deal of respect for my superiors and co-workers as everyone is helpful and very supportive across the board. Great support staff to get deals done and on time, great benefits, exciting new technology continually being added and great span of loan products keeping us competitive in the market.

    Cons

    I would like to see more aggressive pricing/comp plan - but who doesn't?!

    Waterstone Mortgage Response

    Oct 20, 2017 – Corporate Recruiter

    Thank you for taking the time to leave us such a glowing review. We are delighted to hear you value the efforts we have put toward creating a team atmosphere, and are taking advantage of an... More


  4. Helpful (1)

    "Loan Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Partner in Columbia, MD
    Former Employee - Loan Partner in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterstone Mortgage (More than 3 years)

    Pros

    Family oriented company, very corporate and professional.

    Cons

    None that i can recall.

    Advice to Management

    Keep up the great work!

    Waterstone Mortgage Response

    Aug 22, 2017 – Corporate Recruiter

    Thank you for your kind review. We value work/life balance and we're glad to hear you experienced it during your time with us. Best of luck to you in all your endeavors.


  5. Helpful (1)

    "I Like Going to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time

    Pros

    The leadership team really cares about the people who work there. They support fun events to get employees to interact with each other, the office is amazing, and we have the latest technology. We have video phones so we can see who we are talking to all over the country, a self-check out cafe and more.

    Cons

    It's a busy place! Not really a con...days fly by.

    Advice to Management

    We like to know what is going on in the industry and in our company. Continue to keep us in the loop!

    Waterstone Mortgage Response

    Aug 1, 2017 – Corporate Recruiter

    Thank you so much for taking the time to submit your review. We’re happy to hear you feel appreciated by senior leadership, and that you enjoy the convenience our technology provides – we sure are... More


  6. "Great and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Can be a great place if you have a great LO.

    Cons

    Can be a awful place to work if you work under an LO that al he cares about is flipping houses.

    Advice to Management

    LO should be put under a microscope.

    Waterstone Mortgage Response

    Aug 4, 2017 – Corporate Recruiter

    Thank you for your review. Employee reviews are important to us and are shared with senior management so that improvements can be made at all levels of the organization. We appreciate hearing about... More


  7. "Corporate Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 3 years)

    Pros

    Fun, exciting, vibrant and forward thinking company. Best mortgage company I've ever worked for. The CEO even says "hello" to me in the hallway.

    Cons

    Very fast paced (not sure that's even really a negative thing though).

    Advice to Management

    Things are changing so fast would be nice if we had more communication in advance. Overall though I'm super happy to be here!!

    Waterstone Mortgage Response

    Jun 30, 2017 – Digital Marketing Specialist

    Many thanks for taking the time to submit a review. It's really fun and exciting being a part of something as important as helping people achieve their dreams of homeownership. Our goal is to foster... More

  8. "It was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Brookfield, WI
    Former Employee - Receptionist in Brookfield, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Waterstone Mortgage full-time (Less than a year)

    Pros

    My job was easy. I greeted customers. I got them coffee or watee. That was it.

    Cons

    I was bored a lot of my day. I didn't have anything to do most days that I worked.

    Advice to Management

    None

    Waterstone Mortgage Response

    Aug 29, 2017 – Corporate Recruiter

    Thank you for sharing your experience. We are disappointed to hear you felt that way during your time with Waterstone Mortgage. We appreciate your honest feedback and will keep it in mind as we... More


  9. Helpful (1)

    "Innovative, Creative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage part-time

    Pros

    Waterstone Mortgage is extremely innovative and rapidly growing. Each day, I feel as though my input actually goes somewhere and is valued. Management is welcoming and creates an unbeatable work environment.

    Cons

    Can get hectic with the rapid growth, but that really just makes things more exciting

    Waterstone Mortgage Response

    Oct 16, 2017 – Corporate Recruiter

    Thank you for your review! We’ve worked hard to assemble the best leadership team, so it’s gratifying to hear you enjoy the work environment they’ve created. We’re glad you feel like you’re making a... More


  10. Helpful (1)

    "Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Loan Processor in Maple Grove, MN
    Former Employee - Loan Processor in Maple Grove, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time (More than a year)

    Pros

    Good work/life balance, flexible hours.

    Cons

    Compensation, benefits, no job security (many layoffs) growth opportunities, lack of support from management.


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