Waterstone Mortgage Reviews | Glassdoor

Waterstone Mortgage Reviews

Updated June 8, 2018
44 reviews

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4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Waterstone Mortgage President and CEO Eric J. Egenhoefer
Eric J. Egenhoefer
32 Ratings

44 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Forward Thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Pewaukee, WI
    Current Employee - Corporate Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than a year)

    Pros

    - Forward thinking executive leadership
    - AVAILABLE executive leadership
    - Transparent
    - My direct manager is amazing - provides me excellent professional opportunity and work/life balance
    - Access to the technology needed to be a top performer in my profession
    - Generous PTO structure
    - Active Employee Engagement - numerous ways to be involved and get to know your peers

    Cons

    - Benefits aren't TERRIBLE, but I've definitely worked places where they are more competitive

    Advice to Management

    There is always room to continue to improve - but that being said, I think WMC is definitely on the right track. Perhaps my only advice would be to remain aware of which managers are effective in their positions and which ones need to be managed out.

    Waterstone Mortgage Response

    Feb 23, 2018 – Corporate Recruiter

    Thank you for the five-star review! We're glad to hear your experience working with us has been very positive. Forward-thinking leadership, transparency, and innovative technology solutions are all... More


  2. "Great Work Place with great employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Conshohocken, PA
    Former Employee - Anonymous Employee in Conshohocken, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time (More than a year)

    Pros

    Upper Management is awesome and want their employees to succeed

    Cons

    Nothing bad to say at all

    Advice to Management

    Keep doing what you are doing

    Waterstone Mortgage Response

    May 10, 2018 – Digital Marketing Specialist

    Thank you for the 5-star review! We’re glad to hear you felt valued and encouraged by our leadership team while you were with Waterstone Mortgage. This is one of our top priorities, and we strive to... More

  3. "Closing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closing Manager in Pewaukee, WI
    Former Employee - Closing Manager in Pewaukee, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time (More than a year)

    Pros

    great team members and good pay

    Cons

    no support from management. very poor management


  4. "Loan Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Denver, CO
    Current Employee - Loan Officer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage part-time (Less than a year)

    Pros

    Flexible hours and ability to work with a great manager! Bill is the BEST!

    Cons

    I haven't found any as yet.

    Advice to Management

    Keep doing what you are doing, ever improving and coming up with new innovations, especially when it comes to underwriting.....they are helpful and easy to work with. Thanks!

    Waterstone Mortgage Response

    May 10, 2018 – Digital Marketing Specialist

    We appreciate your kind words – thank you! We agree, Bill is a talented manager, and we’re glad your experience has been so positive at our Denver, Colorado branch. Thanks also for the feedback about... More


  5. "Poor Leadership leading to toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waterstone Mortgage full-time (More than a year)

    Pros

    a few really nice and supportive co workers.

    Cons

    Local and Regional Management allowed( ignored) complaints of manipulative and poor leadership. This allowed toxic and bullying behavior on the part of some employees. People are treated as a piece of office equipment, without care or loyalty. The only concern seemed to be numbers, and if your numbers were high enough you were able to behave in unprofessional and aggressive ways.

    Advice to Management

    Make sure employees receive actual yearly reviews( i did not) and a clear chance to progress or even may a higher pay. Don't allow the main sales manager to be producing, it creates a manipulative and deceptive role for the sales manager. When employees reach out with concerns, do not dismiss them. Please consider the high turn over rate as an indicator of the quality of leadership and work environment.

    Waterstone Mortgage Response

    Jun 7, 2018 – Digital Marketing Specialist

    Thank you for sharing your experience with us and for taking the time to submit your review. We are glad you enjoyed a positive work environment with some of your former colleagues.

    We're sorry... More


  6. "Waterstone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (Less than a year)

    Pros

    Products and Processing
    the employees are help

    Cons

    None to date this company has figured it all out !!!

    Advice to Management

    keep up the great work

    Waterstone Mortgage Response

    Mar 9, 2018 – Digital Marketing Specialist

    Thank you for the glowing review - we appreciate it! We believe our employees are some of the best in the mortgage industry, and we're glad you’ve felt supported in your role here. We're working hard... More


  7. "Waterstone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Southlake, TX
    Current Employee - Loan Officer in Southlake, TX
    Recommends
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than a year)

    Pros

    So Many I would be here all day! best company I've ever worked for.

    Cons

    pricing seems to be a little higher than most local competition

    Advice to Management

    Keep doing what you are doing!

    Waterstone Mortgage Response

    Mar 14, 2018 – Digital Marketing Specialist

    Wow, thank you for the amazing review! We're glad that our "pros" are too many to count. We plan to work hard to ensure that all of our employees feel the same way.

    Thank you also for the... More

  8. "the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time

    Pros

    The people, coworkers awesome. we all supported each other

    Cons

    Some of the management not realizing what they had

    Waterstone Mortgage Response

    Feb 13, 2018 – Corporate Recruiter

    Thank you for taking the time to submit your review. We're glad you enjoyed a positive work environment with your former colleagues. Creating a supportive place where our employees can grow... More


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (Less than a year)

    Pros

    Love the underwriting staff.

    Cons

    HR, too much.... Too much reference back to Intranet rather than assisting.

    Waterstone Mortgage Response

    Nov 16, 2017 – Corporate Recruiter

    Thank you for your review. We are glad to hear you’ve had positive experiences with the underwriting team. They are some of the best underwriters in the industry, and we’re proud of their efforts to... More


  10. Helpful (1)

    "Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 5 years)

    Pros

    The people and the culture at Waterstone Mortgage are beyond compare. It is a relaxing environment but full of people who are driven and motivated to create the best possible home-buying experience for the customer.

    Cons

    Nothing I can think of

    Waterstone Mortgage Response

    Oct 6, 2017 – Corporate Recruiter

    We are so pleased to receive your review. It’s great to hear that both our employees and our customers are benefitting from our positive company culture. Thank you for taking time to share your... More


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