Waterstone Mortgage Reviews | Glassdoor

Waterstone Mortgage Reviews

Updated April 11, 2017
27 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Waterstone Mortgage President & CEO Eric J. Egenhoefer
Eric J. Egenhoefer
18 Ratings

27 Employee Reviews

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  1. "Visionary company - great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pewaukee, WI
    Current Employee - Anonymous Employee in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 3 years)

    Pros

    This company is on the leading edge and CEO is one of the most visionary and also down to earth people I've ever worked for. Simply amazing. They treat their people like family and the most professional and fun working environment I've ever been a part of.

    Cons

    We are super faced paced and things are always changing - but part of that could be the industry. There is also a very large focus on technology.

    Advice to Management

    We need more training and education on the technology the company is developing.

    Waterstone Mortgage Response

    Mar 20, 2017 – Digital Marketing Specialist

    Thank you for your kind words. Having an “open door” policy with our executives is one of our defining characteristics as a company. We want each employee to feel their feedback and ideas are valued ... More


  2. "Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Loan Processor in Maple Grove, MN
    Former Employee - Loan Processor in Maple Grove, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time (More than a year)

    Pros

    Good work/life balance, flexible hours.

    Cons

    Compensation, benefits, no job security (many layoffs) growth opportunities, lack of support from management.


  3. "Corporate operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Operations in Pewaukee, WI
    Current Employee - Corporate Operations in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 3 years)

    Pros

    This company really cares about people and is led by a CEO who is down to earth and will talk with anyone. I came from a big bank environment and this is the best place I've ever worked.

    Cons

    Very fast paced, lots of change.

    Waterstone Mortgage Response

    Mar 14, 2017 – Digital Marketing Specialist

    Thank you for your review. Our positive and collaborative company culture is an important part of who we are. We’re glad you continue to feel appreciated by our senior leadership – that’s our goal ... More


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  5. "Mortgage Loan Officer"

    Star Star Star Star Star
    Former Employee - Loan Officer in Raleigh, NC
    Former Employee - Loan Officer in Raleigh, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Waterstone Mortgage (More than a year)

    Pros

    Innovate Programs and relationship with different broker channels.
    Very Good compensation plan

    Cons

    They just shutdown the branch without a warning.

    Advice to Management

    Do not just make knee jerk reactions when going into new market.


  6. Helpful (1)

    "So far it's a great position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disclosure Desk Associate in Pewaukee, WI
    Current Employee - Disclosure Desk Associate in Pewaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waterstone Mortgage full-time (Less than a year)

    Pros

    Excellent benefits, and update technology in the office. The office is clean and there's a relax dress code, which is great for the days you want to dress down.

    Cons

    None so far, i have no complains about the job. It's all good and management is very friendly and Will to help.


  7. Helpful (1)

    "WOW, I've found my second family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Partner in Germantown, WI
    Current Employee - Loan Partner in Germantown, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage (More than 3 years)

    Pros

    Wonderful place to work and the best decision of my life! I couldn't image working with a better group of people, not to mention bosses that appreciate and respect the branch the way they do. Although we work hard and occasionally put in long hours the rewards are enormous!

    Cons

    Understaffed but we are looking for excellent people to fill the positions.

    Advice to Management

    Keep Selling and Growing so we can all exceed our goals!


  8. "Administrative Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Coordinator in Woodbury, MN
    Current Employee - Administrative Coordinator in Woodbury, MN
    Positive Outlook

    I have been working at Waterstone Mortgage full-time (Less than a year)

    Pros

    Great benefits and PTO structure

    Cons

    Micro-managing bosses, interacting with clients


  9. "Loan Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Minneapolis, MN
    Current Employee - Mortgage Banker in Minneapolis, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waterstone Mortgage full-time (More than 5 years)

    Pros

    Great people both local and at corporate Many useful tools for database and lead management.

    Cons

    Could use more mobile tools for clients and for LO's. High amount of turnover.

    Advice to Management

    Do what you can to retain talent and nurture their growth.


  10. "Processor III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor III in Hinsdale, IL
    Former Employee - Processor III in Hinsdale, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Waterstone Mortgage full-time (More than 3 years)

    Pros

    Waterstone Mortgage Corporation is a great company to have worked with.

    Cons

    Training in the branch offices.

    Advice to Management

    More loan officer training.


  11. "Processor III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Processor in Minnetonka, MN
    Former Employee - Mortgage Processor in Minnetonka, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Waterstone Mortgage full-time (Less than a year)

    Pros

    The company itself appears to be a good company, competitive wages and benefits.

    Cons

    The branch manager who hired me did not produce enough business to keep me employed and the office was very unprofessional.

    Advice to Management

    Sales people should not manage branch offices and dictate to underwriting.


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