Watertown Regional Medical Center Reviews | Glassdoor

Watertown Regional Medical Center Reviews

Updated January 14, 2017
10 reviews

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2.4
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Watertown Regional Medical Center CEO Richard Keddington
Richard Keddington
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Employee Reviews

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  1. Helpful (1)

    "Corporate Takeover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Oconomowoc, WI
    Former Employee - CNA in Oconomowoc, WI
    Doesn't Recommend
    Neutral Outlook

    I worked at Watertown Regional Medical Center part-time (More than 8 years)

    Pros

    Small-town feel. Teamwork between physicians and nurses. Decent pay.

    Cons

    The buyout. WRMC said, "We're not being bought out," but they got $100 million and gave up majority control of the organization to another entity. Sounds like a buyout to me. They've lost their focus on individuals in favor of the pandering mumbo jumbo about "a hospital of one" with total focus on patient satisfaction. They throw employees under the bus if patient complaints arise and value cheap labor (new grads) over good experienced nurses. They keep BAD old nurses who need to be put out to pasture because they know how to suck up to management.

    Advice to Management

    Get your heads out of the sand. Find something you can be good at and focus on that. 24/7 interventional cath lab might be a place to start. Start a rehab unit that can keep some of the revenue the hospital loses to Marquardt and GLC. This could prevent bounce-back patients and decrease hospital liability for poor sub-par post-hospital rehab.


  2. "chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watertown, WI
    Former Employee - Anonymous Employee in Watertown, WI

    I worked at Watertown Regional Medical Center full-time (More than 3 years)

    Pros

    Great pay and benefits along with plenty of time off.

    Cons

    Did not treat employees fairly and the same. A lot of lies being told to keep employees quit. Management were a bunch of uneducated and had little to no experience in their respective fields along with zero experience managing people. Very toxic environment to work in. Managers would defer training to employees which would create little consistence and standards. Managers very also very unhelpful in daily jobs and would refuse to come in to cover work shifts. I saw almost 47 people come and go out of the hospitality and food service area in about a year and a half. it seems to me that its hard to hold employees accountable and to certain standards when management does not hold themselves to the same or higher standards. No accountability in upper management just cover ups to protect each others back.

  3. Helpful (2)

    "Lofty Vision, Poor Followthrough"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Partner in Watertown, WI
    Current Employee - Patient Care Partner in Watertown, WI
    Recommends
    Negative Outlook

    I have been working at Watertown Regional Medical Center part-time (More than 8 years)

    Pros

    Great pay for CNA's, the best you can get in the area. Generally flexible hours. Small-town feel, so many patients have been using the hospital all their lives. The food is FANTASTIC! I have been in probably a half dozen other area facilities for work, school, or treatment, and none have food like Watertown.

    Cons

    Poor management of the Inpatient Center has led to years of inefficiency and laziness among tenured staff. This has led to better, more educated and competent staff having hours cut or losing benefits because they don't work full time. Bad employees aren't asked to leave because of their long employment history with the hospital, regardless of attitude or lack of ambition.
      Since the buyout by Lifepoint, employees lost insurance or had their insurance costs nearly double. It is a disturbing trend that smells more like big business than small-town healthcare.

    Advice to Management

    Hire ONLY the best staff, fire the poor staff, and treat the staff you plan to keep very well. Good pay and good benefits go a long way, but staff still need to feel some sort of upward mobility.


  4. Helpful (1)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sonographer in Watertown, WI
    Current Employee - Sonographer in Watertown, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Watertown Regional Medical Center part-time

    Pros

    co workers are flexible and work as a team

    Cons

    Poor equipment, you will never get a raise which they will not tell you upon hire, they will not pay you your earned Pto time if you leave 2 weeks short of a year. Lots of unnecessary testing just to make money since for profit hospital.


  5. "Good place to work."

    Star Star Star Star Star
    Current Employee - Project Assistant in Watertown, WI
    Current Employee - Project Assistant in Watertown, WI

    I have been working at Watertown Regional Medical Center part-time (More than 3 years)

    Pros

    Flexible hours. Decent benefits. Great community involvement.

    Cons

    Not sure what direction company is going.


  6. "Great place to work overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fiscal Specialist in Seattle, WA
    Current Employee - Fiscal Specialist in Seattle, WA

    Pros

    flexible environment, great people, good pay, beautiful place to live, go to school at the same place i work, stress-free.

    Cons

    very boring job that gets old very quickly, work in cubicle, very old medical center, have to move a lot because there is not enough space for all the employees

    Advice to Management

    be very clear about job ambitions with management


  7. Helpful (1)

    "LOOK BEYOND THE SURFACE OF THIS EMPLOYER."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Watertown, WI
    Current Employee - Registered Nurse in Watertown, WI
    Doesn't Recommend

    Pros

    They hire anyone. Easy to get experience right out of school. Most places won't hire you without experience.
    You will get a lot of experience.

    Cons

    Management treats the front line caregivers very poorly. You are overworked, under appreciated and constantly being scrutinized and questioned for any decisions you make. Management rates you extra low on all of your annual reviews. One manager comes right out and states that she feels everyone "does not meet expected standards" in at least one or more areas of requirements. One year peer evaluations rated one of my skills as "Highly Exceptional", but the manager rated that skill as "does not meet minimal requirements". So, the people that see my work every day completely disagree with the manager that sits in her office all day. But, I have to live with the bad score on my evaluation.
    Another down side, is that you have no system of checks on management. They are able to change any of the rules whenever they want. You have no system in place to file a grievance. I have seen employees, that voice a different opinion than management, get fired lickity split. It is very easy for management to make accusations, without providing concrete proof, at this company.

    Advice to Management

    Your employees are unhappy. Many of them have left the offending departments, or completely left the hospital. The quality of care has dropped greatly, in the past 2 years, because many experienced nurses have left and are being replaced with inexperienced staff. You need to stop having "Ice Cream Socials" and "Birthday Parties" for the employees and start doing something about the working conditions and get some managers that create an atmosphere where employees are no longer fearful for their jobs. You need to spend an extensive amount of time in your departments, and not notify the department managers of your arrival, to see how things are actually working.

  8. "Professional"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Care about their patients and the community

    Cons

    Misguided about messaging to employees. Saying they are their biggest assets but...


  9. Helpful (1)

    "So Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Watertown Regional Medical Center full-time

    Pros

    Great coworkers who really care about the work they are doing and for each other. Good food in the restaurant.

    Cons

    No warm and fuzzy. Part of a huge health system down south, Lifepoint Health. They own 70+ hospitals with over 40,000 total employees. You are just a number as an employee. Very poor decision by Watertown to turn over a well run community hospital that was NOT in trouble to such a unfriendly group like this.

    Advice to Management

    Care about the people that are doing all the work for you. Just care.......... it will go a long way.


  10. "Marketing, Admin, Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Did IT All
    Former Employee - Did IT All
    Doesn't Recommend
    Neutral Outlook

    I worked at Watertown Regional Medical Center part-time (More than 5 years)

    Pros

    Decent pay, new cafeteria, new renovations

    Cons

    new cafeteria and renovations caused layoffs and loss of annual raise (except for upper management)

    Advice to Management

    We are all sick of the blue Kool-Aid. Time to reorganize and try a different approach to boost morale.