Waterworks Reviews | Glassdoor

Waterworks Reviews

Updated January 25, 2018
34 reviews

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3.6
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Peter Sallick
4 Ratings

34 Employee Reviews

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  1. Helpful (2)

    "Great Company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Chicago, IL
    Former Employee - General Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    supportive Colleagues throughout company.

    Cons

    Open on weekend, limited growth opportunities.


  2. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waterworks full-time (More than a year)

    Pros

    Product is great and well-designed

    Cons

    Leadership doesn't seem to understand the flaws on the operational side - they want to expand too quickly despite not being able to keep up with current demand

    Advice to Management

    Listen to your employees, from the field and at the support center - they know the pain points

  3. Helpful (1)

    "Sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waterworks full-time

    Pros

    The company is growing and there is lots of potential for opportunity.

    Cons

    Lack of leadership. Lack of transparency. Lack of company wide communication.


  4. Helpful (1)

    "Beautiful and Respected Company... needs leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Chicago, IL
    Former Employee - Sales Consultant in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Waterworks full-time (More than 3 years)

    Pros

    Beautiful work environment. Great employee benefits.

    Cons

    Lack of leadership. Lack of transparency. Lack of company wide communication.

    Advice to Management

    The Senior Management needs to less interested in sales goals and more involved with team.


  5. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    Company allows autonomy and leadership, lot's of tenure within the home office and showroom managers. Great PTO after 5 years, 401K match is wonderful, overall benefits are better than other showrooms in industry. Waterworks Promotes work life balance. Career Opportunities if you work at home office. Superior product and company stands behind you in the sales process. Best highlight is that they offer support in many different capacities, they have Product Supports Advisors, Clients Services Reps and in showroom project coordinators.

    Cons

    Lack of leadership from top management, not including President Ralph Bennett.
    There are no career opportunities if you work within the showroom channel.
    Financial Compensation is below market average and low compared to local competitors.


  6. Helpful (5)

    "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in New York, NY
    Current Employee - Project Coordinator in New York, NY
    Recommends
    Positive Outlook

    I have been working at Waterworks full-time (More than 3 years)

    Pros

    Good pay rate with yearly increases based on annual review; excellent vacation/ sick day allowances; fair Medical and Dental plans; excellent benefits such as bonuses; good hours and generally pleasant working environment

    Cons

    I can't think of any!


  7. Helpful (5)

    "Amazing team of people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    Great culture, tenured teams that are passionate about the product. Beautiful showrooms, Client centric teams

    Cons

    Wish there was a way to have product more accessible to purchase for employees as it would enhance their love for the product

    Advice to Management

    Don't ever stop connecting with field teams and keep communication flowing. Keep Barbara Sallick in front of clients and employees as she is an amazing source of inspiration!

  8. Helpful (2)

    "An overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waterworks full-time (More than 8 years)

    Pros

    A great company in a number of ways. The people are great, the environment is (though occasionally hectic) enjoyable, and the company has kept a small and personable feeling throughout recent expansions. The products are beautiful.

    Cons

    Sometimes the eagerness to achieve leads to hasty decisions. It feels like the only thing getting in the way is not thinking about moves or process changes through before they're applied.

    Advice to Management

    Understand some of the smaller processes and roles in the company. Review how some changes may affect the smooth flow of servicing clients and launching product.


  9. Helpful (1)

    "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people, products, benefits and work life balance

    Cons

    Ramp up time for new people, our company processes and products are complex


  10. Helpful (1)

    "Bad Memories"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waterworks full-time

    Pros

    Some management and co-workers were nice

    Cons

    My manager was horrible. Nasty, made nasty remarks in front of co-workers, Had liked it before she came. After she came I couldn't wait to get out of there.


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