Waterworks Reviews | Glassdoor

Waterworks Reviews

Updated October 13, 2017
32 reviews

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3.8
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Peter Sallick
4 Ratings

32 Employee Reviews

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  1. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    Company allows autonomy and leadership, lot's of tenure within the home office and showroom managers. Great PTO after 5 years, 401K match is wonderful, overall benefits are better than other showrooms in industry. Waterworks Promotes work life balance. Career Opportunities if you work at home office. Superior product and company stands behind you in the sales process. Best highlight is that they offer support in many different capacities, they have Product Supports Advisors, Clients Services Reps and in showroom project coordinators.

    Cons

    Lack of leadership from top management, not including President Ralph Bennett.
    There are no career opportunities if you work within the showroom channel.
    Financial Compensation is below market average and low compared to local competitors.


  2. "Beautiful and Respected Company... needs leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Chicago, IL
    Former Employee - Sales Consultant in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Waterworks full-time (More than 3 years)

    Pros

    Beautiful work environment. Great employee benefits.

    Cons

    Lack of leadership. Lack of transparency. Lack of company wide communication.

    Advice to Management

    The Senior Management needs to less interested in sales goals and more involved with team.

  3. Helpful (1)

    "Great Company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Chicago, IL
    Former Employee - General Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    supportive Colleagues throughout company.

    Cons

    Open on weekend, limited growth opportunities.


  4. Helpful (5)

    "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in New York, NY
    Current Employee - Project Coordinator in New York, NY
    Recommends
    Positive Outlook

    I have been working at Waterworks full-time (More than 3 years)

    Pros

    Good pay rate with yearly increases based on annual review; excellent vacation/ sick day allowances; fair Medical and Dental plans; excellent benefits such as bonuses; good hours and generally pleasant working environment

    Cons

    I can't think of any!


  5. Helpful (4)

    "Amazing team of people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Waterworks full-time (More than 10 years)

    Pros

    Great culture, tenured teams that are passionate about the product. Beautiful showrooms, Client centric teams

    Cons

    Wish there was a way to have product more accessible to purchase for employees as it would enhance their love for the product

    Advice to Management

    Don't ever stop connecting with field teams and keep communication flowing. Keep Barbara Sallick in front of clients and employees as she is an amazing source of inspiration!


  6. Helpful (1)

    "An overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waterworks full-time (More than 8 years)

    Pros

    A great company in a number of ways. The people are great, the environment is (though occasionally hectic) enjoyable, and the company has kept a small and personable feeling throughout recent expansions. The products are beautiful.

    Cons

    Sometimes the eagerness to achieve leads to hasty decisions. It feels like the only thing getting in the way is not thinking about moves or process changes through before they're applied.

    Advice to Management

    Understand some of the smaller processes and roles in the company. Review how some changes may affect the smooth flow of servicing clients and launching product.


  7. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people, products, benefits and work life balance

    Cons

    Ramp up time for new people, our company processes and products are complex

  8. "Bad Memories"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waterworks full-time

    Pros

    Some management and co-workers were nice

    Cons

    My manager was horrible. Nasty, made nasty remarks in front of co-workers, Had liked it before she came. After she came I couldn't wait to get out of there.


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Neutral Outlook

    I have been working at Waterworks full-time

    Pros

    The product and merchandise is one-of-a-kind. There is a great appreciation for employees and for work-life balance.

    Cons

    The systems used are archaic and digital/marketing progress is lacking. Benefits could be better and movement within the company is lacking.

    Advice to Management

    Make strides to improve the back-end systems and inter-departmental communication. The product upholds itself but it needs the back-end to support the sales.

    Waterworks Response

    Sep 24, 2015

    Thank you for your review on Glass Door! We appreciate your acknowledgment in the quality of our exceptional products and recognizing the appreciate we have for our employees who are important to the... More


  10. Helpful (9)

    "Great people and great products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waterworks full-time

    Pros

    I have worked here for many years because I love the product and the people both in the field and the home office. The company is growing and there is lots of opportunity to train and learn new things as far as products, sales strategies, management techniques, etc.

    Cons

    The ramp up time is 3 - 6 months so it may take some time before you feel like you are really standing on your own two feet. Well worth it if you want a long term career in the design industry.

    Advice to Management

    Continue to stay transparent. Spend as much time in the field as possible to understand the challenges that are happening as the company grows.


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