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Wave Broadband

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Wave Broadband

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Wave Broadband Reviews

Updated Oct 26, 2022

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Found 214 of over 219 reviews
3.3
60% Recommend to a Friend
76% Approve of CEO

Found 214 of over 219 reviews

3.3
60%
Recommend to a Friend
76%
Approve of CEO
Wave Broadband CEO  Steve Weed (no image)
Steve Weed
104 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Wave Broadband and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great company

    Jan 31, 2022 - Account Executive in West Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great culture, security, and pay

    Cons

    not very much leadership from management

    Continue reading
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  2. 4.0
    Former Employee, more than 5 years

    Good company to advance your career.

    Oct 8, 2022 - Solutions Engineer in Kirkland, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great manager, and the company culture is pretty good.

    Cons

    Pay isn't very competitive for the market.

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  3. Join the Wave Broadband team
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  4. 1.0
    Former Employee

    Don't work in customer service

    Oct 26, 2022 - Customer Care Advocate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people, good training, opportunities for advancement

    Cons

    Phone service sucks, people suck

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  5. 4.0
    Former Employee, more than 3 years

    Great fellowship with other employees

    Sep 20, 2022 - Field Service Technician in Woodburn, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Other employees are great and friendly. Pay is decent.

    Cons

    Some supervisors are ok, others not so much.

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  6. 2.0
    Former Employee

    Poor pay; unable to afford to live in service area

    Oct 1, 2022 - Field Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They let you bring your work vehicle home and pay for gas. You're able to work independently most days.

    Cons

    Pay is not enough to afford to live service area. Company does not maintain work vehicle as often as they should. I was unable to afford to live in the service area I worked in. Most technicians lived well outside of the service area they worked in.

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  7. 2.0
    Former Employee

    Not Great

    Aug 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Benefits if you live within the area

    Cons

    no benefits outside of the area

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  8. 1.0
    Current Employee

    Sexual harrassment

    Aug 19, 2022 - Technical Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None, none, none, none, and none

    Cons

    Sexual harrassment, overworked, underpaid, work in a dirty building

    Continue reading
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  9. 3.0
    Former Employee

    Lame

    Jan 19, 2022 - Construction Worker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money and only Monday- Friday

    Cons

    Management needs to step their game

    Continue reading
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  10. 5.0
    Current Employee

    Fantastic place to work and grow

    Dec 4, 2021 - Direct Sales Representative (DSR) in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome employee compensation and benefits, Wave clears values good workers and now how to take good care of them. Trainings are getting better all the time. Lots of room to be creative and innovative. Great sales potential with competitive price points and an unmatched fiber optic product and equipment.

    Cons

    The merger with RCN had its pain points. When customer and technical support are lacking I find myself stepping in in order to take care of the customer and retain a good reputation in an environment where a dissatisfied customer can easily change the property management's opinion. (Property management basically being the gate keepers to sales in MDU.) Luckily, these support tiers are improving all the time.

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  11. 5.0
    Current Employee

    Great Company

    Nov 21, 2021 - Headend Technician in Concord, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Pay and good work space

    Cons

    Sometimes you have weekend work

    Be the first to find this review helpful
Viewing 1 - 10 of 214 Reviews
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Wave Broadband Reviews FAQs

Wave Broadband has an overall rating of 3.3 out of 5, based on over 219 reviews left anonymously by employees. 60% of employees would recommend working at Wave Broadband to a friend and 55% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Wave Broadband employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Wave Broadband. This rating has decreased by -9% over the last 12 months.

60% of Wave Broadband employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wave Broadband 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Wave Broadband to be coworkers, benefits and the cons to be senior leadership, career development, management.

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Glassdoor has 219 Wave Broadband reviews submitted anonymously by Wave Broadband employees. Read employee reviews and ratings on Glassdoor to decide if Wave Broadband is right for you.