Wawa Reviews | Glassdoor

Wawa Reviews

Updated June 26, 2017
933 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Wawa CEO Chris Gheysens
Chris Gheysens
439 Ratings

933 Employee Reviews

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Pros
Cons
  • Hyper "Retail Atmosphere" meaning ZERO work life balance for managers (in 35 reviews)

  • Being a 24/7/365 facility causes some stress for families during the holidays, but the associates like the double time pay for Christmas (in 30 reviews)

More Pros and Cons

  1. "Great management makes it fun to work even in the worst areas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Sicklerville, NJ
    Former Employee - Customer Service Associate in Sicklerville, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wawa part-time (Less than a year)

    Pros

    Great store management, paid well, great benefits for full time employees, super flexible schedules, benefits/pay portal, wawa stocks, discounts while on the clock

    Cons

    Shift managers tend to be cocky as they work their way up to store management. Wawa is an overall good company to work for but given that it is a customer service job, your day at work depends highly on the area your store is in.


  2. "Company with values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service Associate in Orlando, FL
    Current Employee - Costumer Service Associate in Orlando, FL

    I have been working at Wawa (More than 3 years)

    Pros

    They value employees
    Reward emloyees with goosebumps you can use for themepark tickets
    Flexible scheduling
    Pto
    411k
    Employee stock

    Cons

    People come into work with wrong attitude
    You will see lazy employees
    No bonuses for employees


  3. "wa wa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wawa part-time

    Pros

    profit sharing stock benefits medical insurance

    Cons

    managers turn over constantly

    Advice to Management

    treat employees


  4. "Shift manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wawa part-time (More than a year)

    Pros

    Great team to work with.

    Cons

    very hard work that is compensate very poorly.

    Advice to Management

    increase wages


  5. "Fuel Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Disapproves of CEO

    I worked at Wawa full-time

    Pros

    Competitive salary and benefits, profit sharing.

    Cons

    Increasingly top heavy company, slowly eliminating pay grades of store management, disrespectful to employees, unsupportive of store staffing. Management expected to be on call 24/7.


  6. Helpful (1)

    "Pay is great, but once in management, you're their slave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Emmaus, PA
    Former Employee - Assistant General Manager in Emmaus, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Wawa full-time (More than 8 years)

    Pros

    Great pay. Decent benefits. Very busy, and you'll never get bored. Regular customers can give a family environment. Lot's of opportunity to move up internally.

    Cons

    You're expected to drive to other stores off the clock before and after your shift. You need to be available 24/7, and drop what you are doing if there is a call off. Called in when on vacation. And once you hit 40 hours, you're expected to complete all paperwork off the clock.
    Not enough labor to keep up with high customer demands, and tasks.
    No respect from upper management.
    High expectations on internal audits.

    Advice to Management

    Stop expecting Management and associates to drive around off the clock with no mileage reimbursement. Let your managers manage, and bring more labor into run the stores, it will decrease high turnover.


  7. "Customer service associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Brookhaven, PA
    Current Employee - Customer Service Associate in Brookhaven, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wawa full-time (More than 3 years)

    Pros

    Great benefits, ok pay,

    Cons

    Busy. If u don't do things u get written up.

    Advice to Management

    Higher less lazy people.


  8. Helpful (1)

    "C.S.A - Previous Overnight Shift Runner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Lumberton, NJ
    Current Employee - CSA in Lumberton, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Stock, 401K, and other incentives. Meet new people and learn new things.

    Cons

    Experienced workers overworked (leads to hostility), jumpy hours (not consistent), Poor management because favorites are a problem within any company and get promoted too soon, and than some.

    Advice to Management

    Balance your employees and pay attention to each individual so you can promote based on work ethic not friendship and etc. If theres hostility, fix the problem, don't make it worse. You're the solution.


  9. Helpful (1)

    "Store Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Wawa part-time (More than 3 years)

    Pros

    Having an option in the stock of the store is a great benefit. Depending on which store you work at your co-workers could make work fun.

    Cons

    Again, depending on the store, your co-workers could be a negative. Be prepared to work during the peak hours as they can become quite busy.

    Advice to Management

    As the company as a whole keep bringing out new products. Also, allow your workers to try some of the new products that way when customers ask about them we can give an honest opinion.


  10. "customer service assosiate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in New Port Richey, FL
    Current Employee - Customer Service Associate in New Port Richey, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wawa part-time (Less than a year)

    Pros

    fun environment, nice people, great benefits, flexible work schedule

    Cons

    i have no cons to say about this company. it is a wonderful place to work.


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