Wawanesa Insurance Reviews | Glassdoor

Wawanesa Insurance Reviews

Updated Feb 12, 2020

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4.1
83%
Recommend to a Friend
93%
Approve of CEO
Wawanesa Insurance President and Chief Executive Officer Jeff Goy (no image)
Jeff Goy
88 Ratings
Pros
  • "Great benefits and work/life balance unlike another carrier I worked for (GEICO)(in 18 reviews)

  • "Forward thinking company rethinking the work environment to appeal to a wave of new creative talent(in 16 reviews)

Cons
  • "Most supervisors in customer service refuse to take supervisor calls and customers get more frustrated(in 8 reviews)

  • "Upper management has unrealistic expectations, as they don't have a technical background(in 8 reviews)

More Pros and Cons
  1. "Company growing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Appraiser in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wawanesa Insurance full-time for more than a year

    Pros

    Lots of opportunities in growing company.

    Cons

    None at the moment come to mind.

    Wawanesa Insurance2019-09-25
  2. Helpful (1)

    "Used to be a great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wawanesa Insurance full-time for more than 10 years

    Pros

    Convenient location in San Diego's Mission Valley. Fun events for Halloween and Christmas, potlucks, picnics. The company throws a formal dinner dance once a year that is always a big hit. Wonderful co-workers who will become lifelong friends. A small onsite cafe owned by a sweet Asian couple gives some easy options for meal and snack breaks. A nice courtyard with a fountain and picnic tables make a great spot for employees to relax. Decent benefits package. Work/live balance is reasonable.

    Cons

    Heavy micromanagement and nepotism. Promotions are given only to "favorites". Management will hire or promote their friends, spouses, and family members over anyone with relevant experience or tenure. Managers and Supervisors who have been there forever are either pushed out if not popular (quit/forced retirement), or are allowed to sit around and take up space. The harassment of employees by managers is a regular occurrence. Pay is low compared to the rest of the industry. The building is a bit old and needs updating. Vacation days are awarded based on seniority, not merit or need.

    Continue reading
    Wawanesa Insurance2020-01-07
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  4. "Great insurance Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wawanesa Insurance full-time for more than 3 years

    Pros

    Working in insurance may not be your dream job but if you are in this profession, then there is no better place than Wawanesa. Great benefits and work/life balance unlike another carrier I worked for (GEICO). You feel valued and can actually build relationships unlike my prior employer.

    Cons

    Technology is a bit behind but we are getting there.

    Continue reading
    Wawanesa Insurance2019-08-30
  5. "Get back to basics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claums Supervisor in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wawanesa Insurance full-time for more than 10 years

    Pros

    Team members, benefits, work schedule, manageable workload

    Cons

    Not a lot of overtime for adjusters, a lot of knee jerk reactions to problem situations.

    Continue reading
    Wawanesa Insurance2019-08-27
  6. "Nice working for claims department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wawanesa Insurance full-time for more than 8 years

    Pros

    Organized, flexible, educate employees, room for movement

    Cons

    Not enough parking for employees.

    Wawanesa Insurance2019-07-25
  7. "Confirm Patient Responsibilties , issue payments for undisputed treatment for injuries incurred due to auto accidents."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accident Benefits Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wawanesa Insurance full-time

    Pros

    Great Company with Great Benefits.

    Cons

    Commute can be lengthy and there are limted parking spaces.

    Continue reading
    Wawanesa Insurance2019-05-06
  8. Helpful (2)

    "Worst place to work ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Liability Claims Representative in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wawanesa Insurance full-time for more than a year

    Pros

    no pros at all. place sucks.

    Cons

    Terrible management. Favoritism and nepotism. Stay away.

    Continue reading
    Wawanesa Insurance2019-05-09
  9. Helpful (3)

    "Decent company, poor leadership with zero chances for opportunity and growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Claims Representative I in San Diego, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Wawanesa Insurance full-time for less than a year

    Pros

    Health Benefits are competitive. Great co-workers. Hour lunches- believe me, you will need them.

    Cons

    Parking, you are required to park on the street, which will be stressful, dangerous and very time consuming! Yes, they have a parking lot that can only be utilized by those that have been working for the company for over a year smh. No opportunity for growth, can be a top performer and go completely unnoticed. History of obvious favoritism. No clear targets and goals, policies and procedures change on a day to day basis. Performance doesn’t matter. Supervisors have no idea what they are doing, they go in and out of meetings on a daily basis. Stressed out zombies, I mean employees can be seen walking the halls all day every day. If your looking for a company that offers growth, compensation and value continue looking. Horrible daily, weekly, monthly turnover.

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    Wawanesa Insurance2019-02-13
  10. "Good Company to work for"

    StarStarStarStarStar
    Current Employee - Senior Bodily Injury Adjuster in San Diego, CA

    I have been working at Wawanesa Insurance full-time for more than 10 years

    Pros

    Great Benefits and decent working environment.

    Cons

    Lacks opportunity for promotions within the claims department.

    Continue reading
    Wawanesa Insurance2019-02-03
  11. Helpful (3)

    "Ok place to work but not for career investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Wawanesa Insurance full-time for more than a year

    Pros

    Centrally located office, good benefit plans for health and retirement

    Cons

    Very behind in technology, extremely disorganized at all levels, obvious culture of favoritism

    Continue reading
    Wawanesa Insurance2018-11-01

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