Wawanesa Insurance Reviews | Glassdoor

Wawanesa Insurance Reviews

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Found 155 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
92%
Approve of CEO
Jeff Goy
62 Ratings
Pros
  • "Great Company with Great Benefits(in 14 reviews)

  • "Forward thinking company rethinking the work environment to appeal to a wave of new creative talent(in 12 reviews)

Cons
  • "Most supervisors in customer service refuse to take supervisor calls and customers get more frustrated(in 8 reviews)

  • "Employees and upper Management are stuck in old traditional management ways not being competitive with present economic conditions(in 7 reviews)

More Pros and Cons
  1. "Great employer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Wawanesa Insurance

      Pros

      Family atmosphere. Great benefits.pension plan

      Cons

      Behind the times. No communication

      Wawanesa Insurance2018-10-04
    • "Confirm Patient Responsibilties , issue payments for undisputed treatment for injuries incurred due to auto accidents."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Accident Benefits Representative in San Diego, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Wawanesa Insurance full-time

      Pros

      Great Company with Great Benefits.

      Cons

      Commute can be lengthy and there are limted parking spaces.

      Advice to Management

      Enable more work from home programs

      Wawanesa Insurance2019-05-06
    • Helpful (1)

      "Worst place to work ever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Liability Claims Representative in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Wawanesa Insurance full-time for more than 2 years

      Pros

      no pros at all. place sucks.

      Cons

      Terrible management. Favoritism and nepotism. Stay away.

      Advice to Management

      Clean house and get new management.

      Wawanesa Insurance2019-05-09
    • Helpful (1)

      "Decent company, poor leadership with zero chances for opportunity and growth."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Inside Claims Representative I in San Diego, CA
      Neutral Outlook
      No opinion of CEO

      I worked at Wawanesa Insurance full-time for more than a year

      Pros

      Health Benefits are competitive. Great co-workers. Hour lunches- believe me, you will need them.

      Cons

      Parking, you are required to park on the street, which will be stressful, dangerous and very time consuming! Yes, they have a parking lot that can only be utilized by those that have been working for the company for over a year smh. No opportunity for growth, can be a top performer and go completely unnoticed. History of obvious favoritism. No clear targets and goals, policies and procedures change on a day to day...

      Show More

      Advice to Management

      Set goals, value employees, promote from within! Value performance and steer clear away from favoritism. It’s 2019 for crying out loud! Employees are looking for growth, especially when they exceed goals!

      Wawanesa Insurance2019-02-13
    • "Good Company to work for"

      StarStarStarStarStar
        Current Employee - Senior Bodily Injury Adjuster in San Diego, CA

        I have been working at Wawanesa Insurance full-time for more than 20 years

        Pros

        Great Benefits and decent working environment.

        Cons

        Lacks opportunity for promotions within the claims department.

        Advice to Management

        Value the dedication and loyalty of longstanding employees who have contributed to the company's growth and success.

        Wawanesa Insurance2019-02-03
      • Helpful (3)

        "Ok place to work but not for career investment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Claims Adjuster in San Diego, CA
        Doesn't Recommend
        Neutral Outlook

        I worked at Wawanesa Insurance full-time for more than 2 years

        Pros

        Centrally located office, good benefit plans for health and retirement

        Cons

        Very behind in technology, extremely disorganized at all levels, obvious culture of favoritism

        Advice to Management

        They’re not going to take it - they protect their own positions first and foremost. A major style of mid-level management is hiding the lack of their own modern skillset by pointing out tiny mistakes by stressed out employees, who deal with system glitches 8+ hrs a day to get even the most basic daily tasks done. Then eventually burning out and turning over lower level employees. It was honestly pretty crazy to watch...

        Show More
        Wawanesa Insurance2018-11-01
      • Helpful (1)

        "Customer Service Department"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Representative in San Diego, CA
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at Wawanesa Insurance full-time for more than 20 years

        Pros

        Great benefits and that is it.

        Cons

        Most supervisors in customer service refuse to take supervisor calls and customers get more frustrated. Too many systems glitches which affects your performance. Unrealistic expectations with system glitch.

        Advice to Management

        Supervisors should get reported when refusing to take supervisor calls or when their not in their office to take calls, just like customer service representatives.

        Wawanesa Insurance2018-10-12
      • Helpful (3)

        "Sales"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Associate in San Diego, CA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Wawanesa Insurance full-time for more than 2 years

        Pros

        Nice coworkers easy going atmosphere

        Cons

        Pay is below industry standards, management is super lazy, refuse to give raises to top performers really cheap, took away pension for no reason

        Advice to Management

        Pay your employees industry standards, stop taking away benefits

        Wawanesa Insurance2018-09-12
      • Helpful (1)

        "Sales Agent/Mentor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Agent/Mentor in San Diego, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Wawanesa Insurance full-time for more than 2 years

        Pros

        Easy Job. Nice supervisors, friendly environment. 401k matching 7%, Pension and great health, vision, and dental benefits

        Cons

        Lack of technology, no commission, hard to get a schedule change, hard to move up.

        Advice to Management

        Fight for your top agents and get them paid!!!

        Wawanesa Insurance2018-07-18
      • Helpful (1)

        "Moving in the right direction"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Wawanesa Insurance full-time

        Pros

        Pension Medical $10 a month if it's just you The real pro here is wawanesa was in deep water so to speak at least in the customer service department it was really bad. But in one year with suggestions from us they turned it all around and now it's a great place to work.

        Cons

        Still a lot of favoritism and HR reps have no idea what they are doing

        Advice to Management

        Keep doing employee surveys and implementing suggestions from us when you can. Maybe try to be less bias. Ml

        Wawanesa Insurance2018-07-13
      Found 155 reviews