Wayfair Reviews in Boston, MA | Glassdoor

Wayfair Boston Reviews

Updated September 22, 2017
472 reviews

Filter

Filter

Boston, MA

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Wayfair CEO Niraj Shah
Niraj Shah
344 Ratings

472 Employee Reviews

Sort: PopularRatingDate

Pros
  • Everyone is highly motivated, but still manages to preserve excellent work-life balance (in 70 reviews)

  • lots of fun perks: gym discount, free snacks, local discounts etc (in 89 reviews)

Cons
More Pros and Cons

  1. Helpful (131)

    "A perfect place to keep your head down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wayfair full-time (More than a year)

    Pros

    Wayfair is a fantastic company if you're a software engineer who's looking to keep quiet, and not speak up when management treats you like garbage. And it excels at finding leaders who are willing to go the extra mile to be untrustworthy and make you feel like your job isn't safe (and for real, it's not).

    Cons

    Let's talk.

    The company has been growing like crazy, and one thing that was never thought about was "can we actually hire at a sustainable rate, and scale accordingly?" The answer was no on both counts. Software engineers at Wayfair have a history of disappearing. People who enter labs have an especially low success rate (70% make it through, and less than 50% last a whole year). It's basically their way to run people through a burnout gauntlet, and see who survives. And then you have the stories of the people who come in to work and are just asked to resign. You'll see hints of it here on Glassdoor if you dig, and it's even worse than what you read.

    They actually gathered all the engineers for a big meeting at the beginning of this year. And they said that they were sorry that people felt scared and were sad that people felt like management didn't care. Which is exactly how we felt. They promised that their door was open, and they were going to work hard to set things right. One person out of 500 stood up and asked a really cutting question. AND THEN THEY FIRED HIM! And there were 3 completely different official reasons given about it. It's crazy.

    The leaders also started up an engineering meeting to keep everyone on the same page and answer anonymous questions. One time someone asked why we couldn't get snow days off, because it was tough to shovel for 3 to 4 hours and still work an 8 hour day. So the leaders proceeded to talk down to us and reprimand us for even thinking about asking a question like this.

    Turnover has been high over the past year, and the best people are leaving. This worries management, but they still have no idea that the problem is actually them creating a terrible environment.

    So if you're a good person who cares about the person next to you and leaving things better than you found them, don't bother applying here. But if you're not, and you just want to keep your head down and not question anything, then this is the perfect place for you. And if that's what you want, Wayfair gets 5 stars.

    Amazing career opportunities if you want to have the same job forever.
    Incredible senior management that value untrustworthiness.
    A fantastic culture of watching people next to you disappear.

    It's truly a perfect company.

    Advice to Management

    There is literally no hope for this company unless the board decides to fire most of the C-level executives and directors. This place is a lost cause.


  2. Helpful (11)

    "Not a long term place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wayfair full-time (More than 3 years)

    Pros

    Wayfair is growing rapidly, lot of new opportunities come up daily. Most of the people are great, and work hard to make everything happen. Good place to come if you enjoy working in a confusing, leaderless company

    Cons

    Company is growing rapidly, I would say too rapidly. Leadership has no consistent strategic direction, and is very poor at the senior leadership level. The senior leadership is completely unqualified to be running a company like this.
    Wayfair is not a place to make a career at. There is a complete lack of loyalty by the senior management. Most of the long time managers that got Wayfair to where it is have been purged by the new management that has been hired. Most of the new senior managers are Consultants, or Ex Amazon people. Turnover is constant, both in the engineering and the operations area.
    No consistent policies regarding raises, or stock awards. There have been improvements in the review process, but it has a long ways to go. People are hired in, and given an equity award that vests over 5 years, but most don't make it that far. The other thing is the annual awards, which they tout during recruiting, are non-existent unless you are promoted. Promotions are very political, and made mostly by connections. If you are a "Yes" person, you will probably go far in the company.

    Advice to Management

    A major leadership overhaul needs to take place. Engineering, Operations, Customer Service are all managed terribly. Quit hiring people in Senior positions just because they were a consultant or have a Masters degree. Hire people that actually have real experience in logistics and listen to them

  3. Helpful (2)

    "Not a place to build your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Wayfair full-time

    Pros

    Pay and vacation time are all right
    Work is pretty easy - if you're into that sort of thing

    Cons

    Wayfair will hire you on and treat you like a fresh grad, even if you have experience, and most of your coworkers will be pretty inexperienced. The work isn't that technically challenging, but management treats their engineers like grunts to be run on a hamster wheel all day, every day. Career and skills growth feels like a Cinderella situation.

    Ultimately, job satisfaction and opportunity depends on being lucky enough to be on the right team. There are a few that are really good, but how can you know that you'll be on one of those? It's definitely not guaranteed.

    Advice to Management

    I honestly don't know. The company culture is at fault. Start valuing your engineers more as assets you can grow rather than grunts on an assembly line.


  4. Helpful (1)

    "Would definitely recommend the place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time (More than a year)

    Pros

    Good work environment, great people.

    Cons

    Pay is a bit below the Boston scale

    Advice to Management

    You should pay more to your employees


  5. "wayfair - unfair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Boston, MA
    Former Employee - Stylist in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wayfair full-time (More than a year)

    Pros

    great work for portfolio images

    Cons

    art direction and the work load


  6. Helpful (2)

    "It's like college 2.0. Everyone's young and straight out of college so annual parties feel more like frat parties."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Boston, MA
    Former Employee - Co-Op in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wayfair full-time (Less than a year)

    Pros

    You're always gonna look forward to office parties and socializing in the kitchen which is stuffed with snacks. Everyone's young and attractive and so the environment is fun.

    Cons

    Pod outings are a nightmare if you hate your management like me. Some girls are very catty and gossipy so it's a little awkward. I've encountered a lot of mean management. They never accept their own faults but if you make a mistake all hell breaks lose.

    Advice to Management

    Stop treating your co-ops like they're worthless. We're actually very handy and do everything you don't wanna do yourself. Also, some co-ops are useless and don't work while other hardworking ones are underpaid.


  7. Helpful (4)

    "Sweatshop for engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Wayfair full-time (More than a year)

    Pros

    Free snacks
    Learn from mistakes of others
    Lots of solving problems that shouldn't exist

    Cons

    NO work/life balance
    EXTREMELY LIMITED room for growth
    Cliques everywhere
    No collaboration
    No job security

    Advice to Management

    Stop becoming a business based on cliques.
    Learn how the code works rather than assuming everyone should know how out of the box.
    Don't hire too many people
    Stop encouraging complex solutions when the easy solution is to refactor the database schema

  8. Helpful (10)

    "Top down management culture driving people out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Boston, MA
    Current Employee - Systems Engineer in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Wayfair full-time (More than a year)

    Pros

    The company offers competitive salaries and good perks overall. The location is convenient. People are generally nice and the organization is doing well. Company is growing!

    Cons

    Senior leadership, especially in Infrastructure Engineering, is awful. The culture has shifted to a top-down approach and no one respects the people sitting on top of the organization. The feedback/surveys go into deaf ears. We lost some key people as a result. It is only a matter of time before I am out of here.

    Advice to Management

    They should know this by now.


  9. Helpful (4)

    "Great company, young management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Boston, MA
    Current Employee - Finance in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wayfair full-time (More than 3 years)

    Pros

    Great company environment
    snacks
    flexible schedule
    great location

    Cons

    if you want to grow towards your previous experience, this is not your place, this company focus more in the improvements you can make to their system, something that won't add you value in another place.
    No respect for the time you spend here.
    graduate college student leading teams that they don;t handle all the concepts about.

    Advice to Management

    Have some respect for time frame that people dedicate to a position and be fair with opportunities.


  10. "Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experienced Analyst in Boston, MA
    Current Employee - Experienced Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time (Less than a year)

    Pros

    - Vibrant culture and environment
    - Fast paced environment, even if the work isn't
    - Company is growing quickly, opportunity for growth
    - Positive office environment, social gatherings, game rooms
    - Free unlimited snacks, lots of fringe benefits

    Cons

    - Work itself can be tedious


Showing 472 of 893 reviews
Reset Filters