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What people are saying about Wayfair
Two offers in Canada - what would you choose? A. ADP Director - Base 160, TC 200 (can negotiate 10-15%) B. Wayfair Senior Manager - Base 200, TC 250 (already negotiated) Comparing the two: ADP role: +Title +B2B SaaS space -Individual contributor role -Lower $ W role: +Ecommerce space +People manager role +Higher $ -Title is 2 levels lower I'm an MBA with 12 YOE, in a non-technical role. I value career growth, WLB, TC, and future opportunities in the US. Thanks!
I (most days) love my duties&coworkers but do not necessarily want to advance to a management position with Wayfair . I've worked with 5 previous L1s that advanced to L2s: 1/5 is still working with the company, the other 4 never hit their 1 year in the L2 position. I've also had 4 managers in 2.5 years all left the company no transfers to other depts. I feel seeking advancement puts me at even higher risk of walking into the unemployment office within the next year. Thoughts or advice welcome 🙏
Wayfair has been using their L1 customer service consultants to unknowingly train their A.I. software that will eventually will be replacing a majority of their jobs. Picture this Customer calls in instead of talking to a person they are sent through voice prompts of yes/no questions (similar to the virtual assistant) resolving most issues where as 1 in 50 would have to actually speak to a real person would be directed to a outsourced agent (making est. 1k-6k a year[salaries in India and s.e Asia
I’m currently at Wayfair in Talent Acquistion. Miraculously, I survived yesterday’s layoff, even though I expected to be cut. I’ve been interviewing and have landed two offers, but am unsure if I should stay or move on considering the volatility of the company and market. The offer I’m considering is at a start up and would be pivoting into a more sales focused role, away from recruiting and HR where I’ve been for nearly 20 years. What things should I consider as I make this decision?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "There are also some really great people that you'll meet and be able to work with." (in 460 reviews)
- "Good benefits and they tend to listen to employee opinions (in my department anyways)" (in 332 reviews)
- "Great culture and lots of people right out of college to make the transition into a new job easy." (in 328 reviews)
- "Good work life balance and lot of snacks" (in 250 reviews)
- "I am on the promotions team and oh boy I have the best manager and a great team to learn from." (in 120 reviews)
- "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." (in 303 reviews)
- "Poor management and little to no change in a company that doesn't seem to know what they are doing" (in 265 reviews)
- "Just because an employee has been there the longest doesnt make them a good lead or manager." (in 218 reviews)
- "senior leadership in the design org was really kind but misguided" (in 167 reviews)
- "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." (in 163 reviews)
Ratings by Demographics
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Reviews about "low pay"Return to all Reviews
- 1.0Sep 8, 2012Sales ConsultantCurrent Employee, more than 1 yearBoston, MA
Employees treat each other with respect, like friends and family. I can count on my fellow co-workers to do their best.
Grab your headset, get ready to do some serious calling. That's all you will end up doing. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. They pay is low and they set the bar so high you would never reach it. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Wayfair. The one they got going for them is a lot of young people who dont know any better and don't mind drinking the kool aid. Poor middle management, people who get in early but don't have enough experience for management positions. Shady business practice. High pressure sales teams lead to bad deals. Now that they took investments from the outside, they have no good reason to treat people nice.3
- 3.0Aug 22, 2021Anonymous EmployeeCurrent Employee, more than 1 year
Good for international students. Hires fresh talent and sponsors visa for all its employees. Good work with a lot of learning opportunities.
Low pay as compared to other competitors (Specially if you’re living in Boston! ) While most teams are really good, work culture is too bad in some of the teams to hold good talent. Very low employee happiness/satisfaction in these few teams and no appreciation for the hard work!2