Web.com Inc Reviews | Glassdoor

Web.com Inc Reviews

Updated February 4, 2017
247 reviews

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247 Employee Reviews

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Pros
Cons
  • no recognition no advancement no raises (in 27 reviews)

  • Seems like upper management would be a little too hard on our managers (in 19 reviews)

More Pros and Cons

  1. "Retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, easy job. Won't fire you immediately unless you hang up on customers or never come in. If you really try they work with you.

    Cons

    Forced positions. No option to stay in customer support- made to move to retention

    Advice to Management

    Allow people to choose what position they want


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Jacksonville, FL
    Current Employee - Human Resources Generalist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture is great. Nice incentives!!

    Cons

    A lot of employees communication is being worked on.

    Advice to Management

    Keep doing what you doing!!


  3. "Digital Media Advertising Consultant | Outside B2B Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Media Advertising Consultant in Jacksonville, FL
    Current Employee - Digital Media Advertising Consultant in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com Inc (More than a year)

    Pros

    It is a great place to learn your sales skills and they give you the tools to do that

    Cons

    it is a good place to work

    Advice to Management

    yes


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  5. "Growth and Future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Vancouver, WA
    Current Employee - Branch Manager in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com Inc (More than a year)

    Pros

    Tools and resources are there if you want to succeed

    Cons

    There are not any cons really. If you work hard...you are rewarded very well!

    Advice to Management

    Continue the forward thinking and strategy


  6. "High - End Business Consultant ( Sales )"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - High - End Business Consultant ( Sales ) in Jacksonville, FL
    Current Employee - High - End Business Consultant ( Sales ) in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Experience in handling products that impact a businesses bottom line

    Cons

    Very little training. How knowledgeable is completely up to the individual.


  7. Helpful (1)

    "Wannabes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Web.com Inc full-time (More than 5 years)

    Pros

    Dynamic environment. Some mentoring if you're fortunate enough to find yourself in the orbits of the right people.

    Cons

    With some notable exceptions, Middle Management and Lower Management aren't professional grade. Mergers and acquisitions are hastily stitched together and then seem to slowly wither into oblivion with no long-term project management.

    Advice to Management

    Upper management needs to seriously evaluate the quality and performance of lower tiers of management. Having seen how truly professional companies operate, it's almost shocking sometimes to see managers flounder and their subordinates go underutilized.


  8. "Good Development Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Encourages personal growth and education, always willing to hear feedback from all the team members about what solutions might be the best alternative. Team leads are constantly interacting with the rest of the group.

    Cons

    No issues that were bothersome encountered

    Advice to Management

    Great company goals and the employees are treated very well.


  9. Helpful (3)

    "Mytime support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Drums, PA
    Former Employee - Customer Service Representative in Drums, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com Inc (More than 3 years)

    Pros

    Easy job, if you get enough training before being thrown to the wolves.

    Cons

    Poor management, no pay raises, horrible and extremely expensive benefits with off the wall requirements, took away most of the paid holidays, dark and drama filled atmosphere.

    Advice to Management

    It is beyond the management's ability to fix anything. Network solutions went down the drain when web.com purchased them.


  10. Helpful (4)

    "Depressing, stagnant at times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good place to learn for entry level positions, wouldn't recommend staying too long.

    Cons

    Looww pay. Raises are insultingly low and infrequent. Co-workers generally nice, but could be quite narrow-minded (might be a Jacksonville thing). Micromanagement. At times a prison-like/factory atmosphere—the amount of work you were required to do at times was unreal, I wonder if any laws were broken. Arbitrary work "rules". People were always coming in sick because of attendance rules. Might take you a while to recover from working here (don't stay too long if at all).

    Advice to Management

    See above and learn from it. This atmosphere does not promote creativity and innovation. If you want to stop being "the walmart of web design" try something new. Look at other tech-companies.


  11. Helpful (4)

    "HORRIBLE WORK ENVIRONMENT! POOR PAY AND BENEFITS!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Leads Specialist in Jacksonville, FL
    Former Employee - Senior Leads Specialist in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com Inc (More than 5 years)

    Pros

    My co-workers were what made it possible to come in and do the work of bilking small to medium sized businesses out of their hard earned $$$.

    Web.com does the absolute bare minimum (if that) for their customers. Small to medium sized businesses pay exorbitant monthly fees for stupid services that they can manage themselves for FREE! Web.com preys on ignorance. I personally could not sleep well at night knowing I was a part of the grand scheme.

    Cons

    - WELL BELOW MARKET SALARY SCALE!!! Read the other reviews here!
    - DO NOT EXPECT A RAISE!!!!!!!
    - Web.com does an annual review... you are told that NO ONE is rated higher than a "3" on a scale of 1 - 5. What's the point of the review???
    - You will be treated like a 3rd grader.
    - EXPENSIVE (AND SUBPAR) HEALTH CARE BENEFITS! Look at the Obamacare options...you might actually come out ahead.
    - All senior management comes from outside the company. So your leadership is woefully inexperienced. Blind Leading The Blind!
    - This is a company built on nepotism! Are you related and/or a neighbor of David Brown??? If yes... they have an office on the 4th floor with your name on it.

    Advice to Management

    Why bother offering advice... they don't listen. They obviously do not read what is written here.



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