Web.com Reviews | Glassdoor

Web.com Reviews

Updated Jul 19, 2019

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Found 575 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
31%
Approve of CEO
Sharon Rowlands
6 Ratings
Pros
Cons
  • "No raises can work many years here and have no more raises(in 36 reviews)

  • "Upper management has an oldschool style of leading, by berating their supervisors consistently(in 34 reviews)

More Pros and Cons
  1. "Web Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Web.com full-time

    Pros

    They really have a fun work environment.

    Cons

    There are absolutely No cons.

    Web.com2018-10-10
  2. "Aquire then fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com full-time for more than 3 years

    Pros

    Decent benefits, close to home

    Cons

    Yodle was acquired by Web the same year I started, we were then acquired by a venture capital firm 2 years later and 400 people were fired in one day and they got rid of all but 2 products. Terrible transparency and a bad way to do business when people try so hard to keep a job

    Advice to Management

    Don't sell out

    Web.com2019-07-16
  3. "Interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Marketing Strategist in Orlando, FL

    I worked at Web.com full-time for more than a year

    Pros

    Great place to work

    Cons

    Went private and direction is unclear

    Advice to Management

    Engage more with employees outside of spreadsheets

    Web.com2019-06-19
  4. "Good Company With Some Shortfalls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Web.com

    Pros

    Coworkers are usually very knowledgeable and helpful. Most supervisors and manager are approachable and try to accommodate thier employee needs. Company is very pro women.

    Cons

    Workplace used to be laid back and a fun geek culture was prevelant before the company went private last year. Now after large scale layoffs across the company has become very corporate and inpersonal. Pay raises are non existent and promotion paths are serverly limited, undefined, and competitive. If a management position opens in your department, you can forget about getting it no matter how qualified and expertise...

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    Advice to Management

    Hire internally within departments. It boots morale when employees know they can be promoted someday to the manager position. Bring back the creative and fun culture. Provide cost of living adjustments- it not cheap to live in Jacksonville anymore!

    Web.com2019-06-19

    Web.com Response

    June 21, 2019

    Thank you for your feedback. Our associates are key to our success and we strive to create an environment where all associates feel respected, valued and have access to growth and development opportunities. We encourage everyone at Web to ask questions and if you believe there is ...

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  5. "Plan ahead for downsizing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Designer in Belleville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com full-time for more than 10 years

    Pros

    salary, benefits, steady schedule,full time.

    Cons

    no raises unless you move up which is hard

    Advice to Management

    you eliminated me as part of your reduction of the outside sales force and team restructuring. I made it through the acquisitions of monster commerce and netsol and then you decide to eliminate me because of my remote status and pay rate? place more value on your best employees and let the worst ones go even if they are on site.

    Web.com2019-07-20
  6. Helpful (1)

    "recently acquired which means future is unsure, as they want a quick return on their investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Web.com full-time for more than 5 years

    Pros

    each employee that is should get a 20% raise, workload and quality expectations are high, yet many are not getting paid what they are worth

    Cons

    employee morale is low, high stress and customers are still on the fence, lots of buyers remorse to deal with

    Advice to Management

    treat your employees like they are important

    Web.com2019-06-25
  7. "not great but not horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Web.com full-time for less than a year

    Pros

    when they laid us off they paid severance.

    Cons

    it was a sweat shop where the products did not work correctly and the churn was terrible.

    Advice to Management

    na too late now lol

    Web.com2019-05-28

    Web.com Response

    July 11, 2019

    We appreciate your feedback. We’re constantly evaluating the performance of our products and their competitive position in the market as well as collecting feedback from our customers to drive improvement and ensure we’re delivering the value businesses need. Your comments will ...

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  8. ""ok""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Web.com full-time

    Pros

    The opportunities were great for us

    Cons

    It was a great time while it lasted

    Advice to Management

    N/A

    Web.com2019-05-23

    Web.com Response

    June 21, 2019

    Thank you for the five-star rating! Glad to hear Web.com is a great place to work. Our associates are key to our success and we strive to create an environment where all associates feel respected, valued and have access to growth and development opportunities. We appreciate your ...

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  9. Helpful (2)

    "Avoid: You Can Do Better Than Here, I Promise."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com full-time for more than 3 years

    Pros

    None. If you want to count the ability to dress casually, that's an extremely low bar.

    Cons

    Work as hard as you like, there's no bonus structure in play. There's nothing in it for you whatsoever. In fact, no annual increases either. Just recently it was announced that there will be an annual review for salary increases, but with the criteria to get it, very few will get it since the relationship you're assigned to makes all the difference. The benefits are the bare minimum. The health insurance is very expensive...

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    Advice to Management

    Advice? Why bother. This company is led by "leaders" who will say one thing, then do another. Even in your exit interview, you'll have someone who wants to talk for literally 5 minutes straight until you remind the person that this is their time to listen and mine to talk. There are no values that keep this company together. Sure there are values listed on the website, but our executives pay them no mind and just do whatever....

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    Web.com2019-06-24

    Web.com Response

    June 27, 2019

    Thank you for the feedback. Web.com is a growing company and with the recent acquisition, we look forward to being a private company where we can make decisions with a different frame of mind. While Web.com does not give yearly cost of living increases we are a pay for performance ...

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  10. Helpful (1)

    "Going down hill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com full-time for more than 5 years

    Pros

    Good hours and location

    Cons

    Not enough accounts to sell into. All the main accounts were leaving They were purchased by Siris Capital Group who is focused on trimming down the company to make a profit and sell it. They have dissolved a bunch of positions and let a lot of good people go and management go.

    Advice to Management

    Look out for the people who have been there the longest and research before you let good people go

    Web.com2019-05-13

    Web.com Response

    July 11, 2019

    Thanks for your feedback. Creating and maintaining a strong company culture is very important to us as we continue to grow as a private company. We’re sorry that you are not continuing your career with Web.com and we wish you the best in your future endeavors. - Lisa Anteau SVP, ...

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Found 575 reviews