Web.com Reviews | Glassdoor

Web.com Reviews

Updated December 5, 2018
498 reviews

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2.9
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Web.com Chairman and CEO David L. Brown
David L. Brown
271 Ratings

Employee Reviews

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Pros
  • "Good work environment, good leadership, stock options" (in 29 reviews)

  • "Great work environment amongst people who care" (in 27 reviews)

Cons
  • "No raises can work many years here and have no more raises" (in 35 reviews)

  • "Upper management made bad decisions which resulted in massive layoffs" (in 31 reviews)

More Pros and Cons

  1. "Marketing Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Web.com full-time

    Pros

    - Great Management team, Energetic.

    Cons

    - Products works but market are really scorched.

    Advice to Management

    Higher base pay.


  2. Helpful (2)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Tampa, FL
    Former Employee - Senior Consultant in Tampa, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Web.com full-time (More than 3 years)

    Pros

    Great sales team with lots of energy

    Cons

    Terrible fulfillment. Clients felt overcharged for the amount of actual work we were doing .

  3. "Gone down the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Web.com full-time

    Pros

    Commission was great, and free lunch

    Cons

    Management was horrible. Culture changed completely and the atmosphere there started took a turn for the worst.

    Advice to Management

    Keep the managers that really helped people.


  4. "Good if you are in need of 40 hours of minimum wage work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Consultant in Spokane, WA
    Current Employee - Web Consultant in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Web.com full-time (More than 5 years)

    Pros

    It's full time work and a consistent schedule

    Cons

    The overpriced services that are sold, do not really function as we are told to promise (lie to about to) our clients--what is worse, is our management will tell us this.

    Our commission, that they do their best to not give you, is mainly based on QA scores. These scores are given by people who have no idea what actually happens in our department and our scores are based on their subjective perceptions-not the actual definitions that are created to make their job easier, not ours. They actually ENJOY scoring us low.

    We literally have no floor support and when we do, we are belittled, talked down to, insulted, and even given answers that are based on opinion and not correct policy, or procedure. No two supervisers give the same answer or response.

    Do not expect to be able to leave on time, since the queues are set up to make it to where you WILL get a call 2-5 minutes before your shift ends so you can't really have plans made after your shift ends.

    With Web.com being recently sold we are not sure what our occupational future holds. We have had over 300 people cut in the last year and we are expecting our center closed as soon as the first of 2019.

    Advice to Management

    Why? Real change only really comes about when you are friends with a member of management otherwise you just have to suck it up.


  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Web.com full-time

    Pros

    The people I work with are great! In addition, the work is challenging and it never gets boring. There's room for growth if you're motivated to work for it.

    Cons

    I have no cons to list


  6. "Best place in Austin where you work hard and play hard!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Consultant in Austin, TX
    Current Employee - Digital Marketing Consultant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com full-time (Less than a year)

    Pros

    Positive atmosphere and company has grown rapidly. This place has been the best place i've ever worked for especially with all the support you get to always improve. I've come to look at my co-workers as one large family because everyone is there encouraging and building each other.

    Cons

    The only cons would be if you come to work with a bad attitude. In any work place leave your personal life outside and when you come to work be focus. The only cons i've seen is when an individual doesn't believe in themselves but like any work place you have to have the right positive mindset because growth does not happen unless you are willing to face your challenges.

    Advice to Management

    Awesome team thanks for all the support.


  7. "Web Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Consultant in Jacksonville, FL
    Current Employee - Web Consultant in Jacksonville, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Web.com full-time (More than 3 years)

    Pros

    Good Pay if you do what you're told

    Cons

    They find ways to cut commission when they acquire another company, Pay is never steady, Very little room for advancement, Very Cliquey

    Advice to Management

    Stop cutting commission, raise hourly, Minimum Wage for 8 hours of headache is annoying.

  8. Helpful (1)

    "Upper management is in an ivory tower"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Web.com full-time (More than a year)

    Pros

    There are a lot of decent little perks, such as office parties and social hour.

    Cons

    I work for the IT team and the security is so overbearing, it makes it very difficult to do my job. Things will often be rolled out with little to no notice and upper management rarely interacts with the lower plebs, unless they need something. Team communication is also poor and most of the time, I am on an island by myself trying to fend off the angry natives with a spear.

    Advice to Management

    The upper management of this place is awful. The CEO should just retire and do us all a favor


  9. "Was fun, but then I became overworked, under-trained, and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Modification Specialist in Jacksonville, FL
    Former Employee - Modification Specialist in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Web.com full-time (More than 3 years)

    Pros

    Good health benefits, the co-workers were cool, a lot of the clients adored me.

    Cons

    Issues with management, very high turnover in multiple departments, no raises after your first year

    Advice to Management

    If you're going to combine three departments into one, perhaps give people raises and/or provide actual training, not just pdf's to read.


  10. Helpful (2)

    "Layoffs of sales team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Tep in Jacksonville, FL
    Former Employee - Sales Tep in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Web.com full-time (More than 3 years)

    Pros

    Local team was fantastic. The manager really cared about reps and clients

    Cons

    Upper management made bad decisions which resulted in massive layoffs