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Web.com Reviews

Updated February 14, 2018
389 reviews

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2.7
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Web.com Chairman and CEO David L. Brown
David L. Brown
205 Ratings

389 Employee Reviews

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Pros
  • Good work environment, good leadership, stock options (in 29 reviews)

  • Great Work environment, great training (in 20 reviews)

Cons
  • No Raises, Unreasonable Production Expectations, No Appreciation from Almost Anywhere Outside of Immediate Management (in 29 reviews)

  • Employees are treated like garbage by upper management (in 24 reviews)

More Pros and Cons

  1. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Portland, OR
    Current Employee - Sales Executive in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com full-time (More than a year)

    Pros

    You set your own schedule, the harder you work, the more you make. Unlimited income potential with a strong base salary. Great local team of true professionals who all support each other and work collaboratively as a team. 4 days in the field and 1 office day/week. Little data inputting except daily activity in the CRM. Amazing management team and even more amazing product set that you can believe in.

    Cons

    Little room for advancement opportunities, no warm leads, 100% cold calling. Must be a hunter to thrive and be successful.

    Advice to Management

    Open more offices and create more opportunity for advancement : )


  2. Helpful (2)

    "Inter-department communications needs a lot of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Jacksonville, FL
    Current Employee - Team Lead in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Web.com full-time (More than a year)

    Pros

    Pretty good first job out of school
    On-job training does not require experience

    Cons

    Departments are not good at communicating with each other
    Sales does not hesitate to sell products to the wrong customers

    Advice to Management

    Do not just humor employees when they come to you with problems.

  3. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Web.com full-time

    Pros

    Positive , supportive, energetic environment . Great opportunity if you have never done sales before.

    Cons

    Heavily scripted. All the fun: loud music, hitting the gong to celebrate sales can make it hard to hear yourself think.

    Advice to Management

    When training - gear people minds towards what closers needs are.


  4. "Software Engineering at Web.com NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Software Engineering in New York, NY
    Current Employee - In Software Engineering in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com full-time (Less than a year)

    Pros

    Excellent engineers, some of the best I've ever worked with.
    Great direct leadership! Managers, Directors, VPs are all strong technically and very caring.
    No micromanagement, lots of opportunity to try new ideas and innovate.

    Cons

    Shifting priorities. But hey, that's how we stay "profitable" and are "agile".
    If you like being a back-office grey beard, maybe don't apply.

    Advice to Management

    Communication within the offices is good (easy), but across offices is not great (hard).


  5. "mediocre and confused, poor integration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Austin, TX
    Former Employee - Engineer in Austin, TX
    Negative Outlook
    No opinion of CEO

    I worked at Web.com full-time (More than a year)

    Pros

    the yoldle culture was great and hired very savy, awesome tech teams to create the products

    Cons

    Very poor acquisition integration, no HR contact or communication, poor insurance plan with high deductible. Most of the talented engineers are leaving. the web culture is like that of a very small top down, command and control company, but when applied to a large organization reduces the pace of work to a crawl. Maybe in two years things will be better.

    Advice to Management

    hire new executives with a history of leading large organizations


  6. "Chief Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com full-time

    Pros

    Great culture, putting customers first and really care about employees to reach their full potential. Offering great business solutions to SMBs with affordable cost. The entire company from the CEO to the entry level share the same values and the same goals. There is definitely a big room to grow as a professional.

    Cons

    There is nothing I can mention as the company leaders are open to new ideas that would serve customers better as well as employees.

    Advice to Management

    Keep it up with a great work.


  7. Helpful (1)

    ""Digital Marketing Consultant""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Consultant in Austin, TX
    Former Employee - Digital Marketing Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Web.com full-time (Less than a year)

    Pros

    Free Lunch, Happy Hour on Fridays, Bonuses you get the first month there. BTW fully scripted. Trainers drill the script into your head the first month then the second month they want you to change it up make it more personal. By the 3rd month you have to be making at least $600 in RV... which isn't bad but it's good if you're not making appointments everyday. get 10 hours of PTO every month.

    Cons

    Base pay is 9.62 hourly. you get 73% of half of what you sale. In the long run you can get a job making $14-$16 an hour and make more than you would with 1 sale at web.com. Management is a joke. Everyone says "back when I was on the phones I did this... or I did that" like okay? but what are we suppose to do. You are given 2 segments which are 2 departments that you excel at during which time you have to set atleast 2-4 appointments a day with them.

    Advice to Management

    Raise the base pay. Try swapping out trainers. 1st month trainer only focused on the guys she liked, and the 2nd month trainer only focused on the girls he liked. Get the favoritism out.

  8. "support agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Web.com full-time (More than a year)

    Pros

    you learn a bit about how websites, web traffic, web marketing works. you get bonuses if you sell to customers well.

    Cons

    you were initially hired on to support the Network Solutions customers, and then about mid way through the employment they added Register.com and web.com support. all three companies operate using different tools, and not all are user friendly. Also, anther con is dealing with angry customers, not all are angry but you do get them.


  9. "Great company. Great product. Great client first attitude!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Web.com full-time (Less than a year)

    Pros

    I've been with TorchX for over a year and they've gone through some great growth. Being under web.com has allowed us even greater resources, and ability to grow our family. Fun and exciting work environment with an amazing product and feedback team.

    Cons

    Not much of anything. Talking with realtors who have been burned in the past is tough, but rewarding to solve their problems

    Advice to Management

    Continue keeping the product updates coming and client relationship top of mind!


  10. "Good place to start a sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Scottsdale, AZ
    Former Employee - Sales Representative in Scottsdale, AZ
    Recommends

    I worked at Web.com full-time

    Pros

    Co workers, managers, free snacks, hour lunch, good schedule, good energy and culture

    Cons

    Low hourly pay, health care is expensive. You have to consistently make sales to make a good living.

    Advice to Management

    Let’s get down to business. A little less chit chat and joking around.


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