WebCertain Reviews | Glassdoor

WebCertain Reviews

Updated November 16, 2017
12 reviews

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12 Employee Reviews

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  1. Helpful (1)

    "Structure needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at WebCertain full-time (Less than a year)

    Pros

    Relaxed atmosphere, social events, occasional conference participation.

    Cons

    Many HR issues starting from no structure into titles and salaries. You may find that people in your team who are more junior than you make more money than you because they got hired in better times for the company, or when the team had more demand. On the other hand many senior people are in the company for the times sake rather than for seniority, and even though its common knowledge they lack basics on tools, SEO, PPC and marketing in general, nothing is done about it. Few employees actually work extremely hard to make up for ´senior´poorly performing peers.

    Advice to Management

    Clean this mess up, because the good ones keep leaving and the bad ones make this place more messy than it should be. Invest in bringing in senior staff from elsewhere otherwise the problems will never get resolved. Be more transparent about HR - introduce clear seniority structure with salary brackets that are fair and openly known to all employees.


  2. "An amazing company with brilliant, hardworking employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEO Analyst in York, England (UK)
    Former Employee - SEO Analyst in York, England (UK)
    Recommends
    Positive Outlook

    I worked at WebCertain full-time (Less than a year)

    Pros

    A great diverse team with knowledge about their field and always willing to help. A super atmosphere and a wonderful environment to work in and to grow. Various work and a good corporate culture together with colleagues who provides a great experience in the world of digital marketing. Enthusiasm and the willing to deliver only the best.

    A great company to be able to work for.

    Cons

    Try to give clear feedback when asked for

    Advice to Management

    Keep going the way you are going now, it is good to know you listen to your employees and you are willing to make everything feel comfortable and good. Keep going this way!

  3. "Webcertain is a very decent company here is why:"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in York, England (UK)
    Current Employee - Account Executive in York, England (UK)
    Recommends
    Positive Outlook

    I have been working at WebCertain full-time (More than a year)

    Pros

    Real international and multi cultural environment, fair employer, friendly bunch of people, a good, hard working HR -plus they know how to throw a party :)- Good, close relations with Google , Yandex. Free Spanish courses, Yoga sessions, Lunch time Table Tennis challenges, Pizza Parties... :)

    Cons

    More Training please. I think the majority of us would like to get certain Google, Yandex certifications however due to time limitations we cannot do it in our own time.

    Advice to Management

    The relations between service units and account management team can be strengthened. Tick Tock Unlock was a great idea for this. A dedicated training team can look after AM and SMU training needs.


  4. "A unique workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in York, England (UK)
    Current Employee - Anonymous Employee in York, England (UK)
    Recommends
    Positive Outlook

    I have been working at WebCertain full-time (Less than a year)

    Pros

    Multicultural environment
    Good team spirit
    Generally rewarding and interesting jobs
    Bonus scheme and extra rewards
    A great workplace where tolerance for different cultures is at the core

    Cons

    Some communication issues between departments
    Some quality issues due to time/profit pressure
    Sometimes lack of understanding as to the effort involved in certain tasks
    Some people have complained about lack of training..but this is digital marketing, things change all the time, formal training lacks behind what you can read on the web.... ;)

    Advice to Management

    Perhaps try and show some more understanding for that staff are doing their best working on sometimes difficult or near impossible deadlines and tasks and generally manage to deliver over expectations.


  5. Helpful (1)

    "International spirit but no development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at WebCertain full-time (More than a year)

    Pros

    The international spirit and "to do" attitude. Great monthly events and plenty of perks. Senior staff very understandable. Friendly and capable HR.

    Cons

    The lack of vision and mission. No budget for training and career growth which leads to people leaving the company, as the nice environment is not enough. This results in huge cost for HR. Low salaries and no engagement with the new business trends. UX and market research are unknown words. Lack of procedures and policies. No brand consistency. Poor and unusable websites and platforms which create a false communication image for the company.

    Advice to Management

    Conduct marketing and user research. Listen to your users and not your own personal opinions. Maintain your skilful people and pay them accordingly. Invest in external training. Remember one of the oldest jokes in the business world: "-what if we train them and they leave? - What if we don’t and they stay?"


  6. Helpful (2)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at WebCertain full-time (More than a year)

    Pros

    international environment. nice colleagues. relaxed working environment.

    Cons

    This is a company for trainees. expectations and salaries are low. management is poor. no actual training. high staff turn over as a consequence. no career progress/opportunities.


  7. "PPC Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PPC Project Coordinator in York, England (UK)
    Current Employee - PPC Project Coordinator in York, England (UK)
    Recommends
    Positive Outlook

    I have been working at WebCertain full-time (More than a year)

    Pros

    - International Environment
    - Flexible Working
    - Opportunities to Grow

    Cons

    - Lack of Training
    - Salaries

  8. Helpful (1)

    "Not Impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in York, England (UK)
    Current Employee - Account Executive in York, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at WebCertain full-time (More than a year)

    Pros

    - International environment
    - No strict procedure/processes

    Cons

    - Poor leadership
    - Low salaries
    - Many incompetent people in higher positions
    - Lack of trust
    - Several incidents of bad treatment of employees

    Advice to Management

    Trust, listen and respect employees - they are your most important asset.


  9. Helpful (1)

    "Chaos, Lack of innovation and lack of communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in York, England (UK)
    Former Employee - Anonymous Employee in York, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at WebCertain full-time (Less than a year)

    Pros

    Nice people working (until they'll leave)

    Cons

    Very chaotic structure of the company and the HR department is just not existent to help. Very quick turnaround of staff in some departments - the ones with experience leave quickly, and nonexperienced people stay making this 'agency' a very backwards place as it comes strategy, management.

    No real training structure and no clear progression plans (they advertise both, but it's a lie)

    Biggest disadvantage is that different departments work on budget basis and trade between themselves, making the cooperation impossible.

    Advice to Management

    Get a new website so that employees are not ashamed. Invest in experience, don't build a company based on trainees.


  10. Helpful (1)

    "Messy and Messy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Relaxed environment and international outlook. It is also easy to make a few friends as a lot of them are part-time.

    Cons

    Complete lack of structure and not organised. Communications between departments are poor and pay is significantly lower than other similar companies. Training is not given and there is sometimes lack of respect for part-time employees.

    Advice to Management

    Invest in and respect your staffs. Communicate!


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