WebEx Reviews | Glassdoor

WebEx Reviews

Updated September 10, 2017
60 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Chuck Robbins
6 Ratings

60 Employee Reviews

Sort: PopularRatingDate

Pros
  • flexible work hours, good benefits, indoor parkings (in 4 reviews)

Cons
  • Middle Management, many without any prior experience, is a mouthpiece of upper management (in 3 reviews)

More Pros and Cons

  1. "Bright, generally decent people, good culture; some concerns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at WebEx full-time (More than 10 years)

    Pros

    - Generally speaking, the majority of the people that are hired are bright, passionate and decent.
    - Cisco culture is generally good: geeky and business saavy
    - Executive Team is solid and reasonably visionary (though this varies)
    - Cisco has automated a lot of the low-hanging fruit of administrivia - e.g., expense reports - to reduce some of the clutter
    - You are part of a very large and powerful force in technology.
    - The company encourages people to do a lot in their communities, etc.

    Cons

    - Cisco has gotten into this weird habit of doing small lay-offs ~ every 6 months. Some of this is just a forcing function to help Managers who are not doing a good job of moving out under-performers. The list goes out and managers are allowed to put people on it. But it also creates an environment where everyone feels vulnerable. At the wrong place at the wrong time? Got re-orged to a Team managed by a former rival, who sees you as a threat? Regardless of performance, you can be RIF'ed.
    - Company is transitioning from traditional hardware/rout/switch & accompanying on-prem software dominated company to have a bigger emphasis on cloud-delivered software and subscription based business. It's a bit of a bumpy ride.
    - a little stodgy/old world tech (IBM-ish) in some areas.
    - all the things that go along with a being a huge company: e.g., grinding bureaucracy

    Advice to Management

    Keep doing what you're doing in terms of walking that fine line of transitioning to Cloud-delivered software without killing the existing business.


  2. "Good mix of small and big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Santa Clara, CA
    Former Employee - Program Manager in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WebEx full-time (More than 3 years)

    Pros

    Still has some small company feel but can leverage big company perks. People are awesome, culture is great.

    Cons

    Have to deal with big company culture - slow moving, politics etc.

    Advice to Management

    Focus on velocity

  3. "Too much churn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Working from home possible
    Good benefits
    Company-paid training possible if you can take the time for it

    Cons

    Too much churn and reorg
    Management is unwilling to spend enough resources on tech debt
    Management wants world class workers but won't pay for it, so open reqs go unfilled and are lost completely after a month or two.
    When someone does get hired, they are either too junior and are terminated, or they realize they are able to get more job satisfaction elsewhere, for better pay, and they leave
    Staff that doesn't leave is forced to train a stream of new hires, which takes away time from their tasks. Extremely customized environment takes months to master.
    Cisco layoffs across the board almost yearly - forces loss of IP.

    Advice to Management

    Stop chasing away your best people - Give them the resources to do things right.


  4. "Fast growing department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in San Francisco, CA
    Current Employee - Inside Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebEx full-time (More than a year)

    Pros

    Good time to be selling SaaS anywhere but certainly helps to have the brand recognition of Cisco. Fast growing team so there is a lot of upward mobility available. Great dog-friendly office with free food everyday. Plenty of opportunity to make solid $$ if you're good at sales.

    Cons

    Similar to the Pros, fast growing team also means there is constant change so be willing to work in a "start up" environment. Sales floor can get pretty loud which is sometimes frustrating when on the phone with a client or prospect.

    Advice to Management

    Remove under performers quicker, they seem to bring the morale of everyone around them down while they linger. Upgrade to internal systems, productivity would be far higher if our systems were better integrated together.


  5. Helpful (1)

    "Amazing opportunities but be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebEx full-time

    Pros

    great compensation and opportunity for growth. You really are in control of your own success. The product is best in the business and the environment is fun and young.

    Cons

    Training is not organized and management shows a lot of nepotism. You have to be relentless and I have seen some questionable decision making by management. Still has a mild "good ol boy" culture as has been the case in corporate tech for years.

    Advice to Management

    Get the training under control. It is very disjointed. Teams are not unified as a whole and we need reliable tools. With that, we could be unstoppable


  6. "Will be great in a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebEx full-time (Less than a year)

    Pros

    Easy product to sell that companies need, great benefits and amenities in the office, some amazing peopele to work with

    Cons

    None of the programs work you need to sell theproduct, using completely outdated programs, marketing is really bad

    Advice to Management

    Positive reinforcement works, empty threats do not


  7. "Production Services Scheduler"

    StarStarStarStarStar
    Former Employee - Production Services- Event Scheduler Billing Specialist in Sacramento, CA
    Former Employee - Production Services- Event Scheduler Billing Specialist in Sacramento, CA

    I worked at WebEx (More than 5 years)

    Pros

    Great team to work with and the environment was positive.

    Cons

    Hard to please all customers. Some system limitations

  8. "Amazing Opportunity!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Upward mobility, $$, great culture, startup atmosphere with stability

    Cons

    You may gain some weight with all of the free food and snacks!

    Advice to Management

    Keep hiring the right people who make this culture what it is today.


  9. "Happy Employee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at WebEx full-time (Less than a year)

    Pros

    Super nice lay out, lots of perks (free food, pets, casual dress), AMAZING people, high-performing teams, work/life balance, positive culture, visionary leadership

    Cons

    Near the Giant's stadium so sometimes there's traffic due to the ball game. But just plan ahead, there's a gym in the building or other bars/restaurants nearby to kill time....or go to the game!

    Advice to Management

    We're growing quickly and have a lot on our plates...Don't forget to look back at all that's been accomplished. #Prideful #Teamwork


  10. "Cisco WebEx"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in San Francisco, CA
    Current Employee - Inside Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WebEx full-time (Less than a year)

    Pros

    Management and recruiters are great. Awesome office that's dog friendly. As much snacks as you could want and catered lunch everyday. Fun atmosphere to work in with high energy and really good people that make it easy to want to come to work everyday.

    Cons

    It's Cisco so always be ready for changes and a very fast paced environment

    Advice to Management

    Don't stray from the culture you are trying to develop.


Showing 60 of 63 reviews
Reset Filters