WebMD Health Reviews | Glassdoor

WebMD Health Reviews

Updated December 12, 2017
134 reviews

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WebMD Health CEO Steven Zatz
Steven Zatz
17 Ratings

134 Employee Reviews

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Pros
  • Flexibility, ability to work from home, good work/life balance (in 38 reviews)

  • Can work from home on occasions (in 22 reviews)

Cons
  • Hazadous workload, no work-life balance (in 20 reviews)

  • Do as I say & not as I do"- type attitude from upper management (in 24 reviews)

More Pros and Cons

  1. "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in New York, NY
    Former Employee - Editor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 5 years)

    Pros

    Limited but free fruit, yogurt and cheese. Nice office. Non management people are often friendly. A cool name that others recognize and used to respect.

    Cons

    An insane workload just got significantly worse with layoffs of urgently needed and very busy colleagues. They piled everyone with work and then let everyone go amidst major deadlines, leaving the leftovers to scramble day and night. There is zero loyalty from management and more layoffs to come. Both long term and recent hires were axed. All good people from what I know. Terrible move for many reasons. They sold out to an unethical automation company that doesn’t give a rat’s behind about journalistic integrity or quality. This lets you know where management ethics are at. They want a good advertising vehicle for their new supplement line. It’s a disaster. Everyone is looking elsewhere. Farewell to what used to be a true leader in health info. It’s all over and going downhill fast.

    Advice to Management

    Move on; you’re next!


  2. Helpful (7)

    "Run away as fast as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in New York, NY
    Former Employee - Associate Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than 3 years)

    Pros

    Decent benefits, though not much that stands out from other like companies. Decent Summer and Holiday parties, though those may go away not that InterBrand has taken over.

    Cons

    Unachievable production demand. They recently went through a massive lay off blitz (10% of the company) after the CEO stated earlier in the year that everyone was safe with the InterBrand purchase.

    Management is extremely cut throat and work to save themselves rather than to make the business better. They've gone from bad to worse with the recent reorg, placing all of the snakes at the top, and everyone else is just a number.

    Very little room for growth, and there is absolutely no culture at all. Lowest morale out of any company that I've ever worked for. No one is happy.

  3. "Medical writer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WebMD Health full-time

    Pros

    It's a reputable company to work for

    Cons

    It can be a tough environment at times


  4. Helpful (3)

    "Say Goodbye to WebMD as you know it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time

    Pros

    The company had a lot of good benefits, free fruit, yogurts, kind bars, coffee with a barista, snacks, etc.
    Benefits fairly decent, pay about industry average.

    Cons

    Now that Internet Brands or KKR bought WebMD it appears that WebMD the most trust brand reign is about to be over. They are cutting everything, huge layoff, cut backs on small things such as the yogurts, snacks, etc. are just an early indicator that Internet Brand clearly over spent themselves and are unable to manage a company like WebMD.
    David bought Goliath and judging on how Internet Brands in running their company, all of the top talent at WebMD will leave. There is nothing really to hold them. The Glassdoor reviews for Internet Brands forecast what will happen, all the talent at WebMD that has years of experience won't stick around and they will be replace with college grads and no experience.

    Their internet domains seem all very sub par using the free open source blog system of Word press.

    Advice to Management

    Advice to the new management. If you bought WebMD because of what the brand is today, you will need to run it the way it has been or better otherwise the brand will severely suffer and the 15 years of hard work will become nothing more than a blog site. It requires seasoned talent to run all of the applications, college grad don't have the experience nor the skill set to replace the talent that build the complex eco system.


  5. Helpful (4)

    "It's gone from bad to horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time (Less than a year)

    Pros

    Free coffee (for now)

    Cons

    The company was sold and about 7 weeks after the sale was finalized the new owners let 10% of the company go. In the press they gave some nonsense about a pivot to video but that's a load of baloney because the work load didn't shrink, it's only gotten worse because those of us left now have to pick up what others were doing. Along with the additional work.

    At this point no one has any faith left in the company, management just lies now with impunity and has a "There is the door" attitude if we don't like it and acts like the problem is with us if we are working until 8/9pm in order to meet deadlines. Meanwhile my direct manager spends most of her day on FB or shopping for shoes and has made it clear that she could care less if we are being run ragged.

    Currently on my team the majority of people are actively looking to leave the company the problem is the non compete agreement we all had to sign makes it very challenging to find new work and the company has a history of being aggressive in their litigation and enforcement of it. It feels like being trapped and it's horrible, the people who were let go were the lucky ones.

    Advice to Management

    stop treating people like slaves


  6. Helpful (5)

    "Lead Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in New York, NY
    Current Employee - Lead Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time (Less than a year)

    Pros

    Free food ( that is being defunded) There is an exit door

    Cons

    People being fired - at will
    Verbally abusive tech managers
    Stressfull workload.
    Deceitful leadership for productivity.

    Advice to Management

    Please stop rating manipulations on Glassdoor


  7. Helpful (6)

    "Lot of polictics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WebMD Health full-time (More than 8 years)

    Pros

    Some good managers recognizes your hard work and encourages.

    Cons

    Need to play polictics to get promotions. Hard work is not recognized by some new managers.

    Advice to Management

    Keep hardworkers. Upper management need transperancy into team members. And sometimes need to listen to what the team members has to say. Shouldn’t be just the manager who is point of contact. This would be bad if Manager isn’t the right person.

  8. Helpful (19)

    "Dont trust the "New" amazing reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time

    Pros

    decent bonuses, Great offices and good brand

    Cons

    absolutely toxic, back stabbing environment.
    The upper management have ZERO care of employees and its made obvious in their flippant statements and attitudes.

    total 70s style management.

    The new reviews are coming due to HR requesting employees to do them for damage control....gotta get that Glassdoor score up.

    Advice to Management

    CUT The EXECUTIVE Levels and start over.

    The culture starts with them....they are horrible


  9. Helpful (4)

    "Not a Well Run Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WebMD Health full-time (More than a year)

    Pros

    Team members at my level were great and people are eager to help

    Cons

    Workload includes a lot of busy work that managers shouldn't have to deal with. Other teams are flat out unwilling to help get things accomplished unless you involve upper management. Almost no opportunity for advancement unless you've been there for five or more years and are willing to play the politics game with people with 10+ years of experience.

    Advice to Management

    Stop handing busy work out to managers and hire entry level people to handle those tasks.


  10. Helpful (8)

    "Rating Manipulation Common!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retaliation Avoidance in New York, NY
    Current Employee - Retaliation Avoidance in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WebMD Health full-time (More than 10 years)

    Pros

    Low expectations. Facilities are reasonable but sparse.

    Cons

    Extremely toxic environment, backstabbing and questionable adherence to "brand values" and separating client interests from impartial medical information.

    Recently, attempts have been made to manipulate ratings/reviews on Glassdoor and elsewhere. Certain departments are strongly "encouraged" to create positive reviews and warned against commenting negatively about the company in any way.

    Advice to Management

    Spend as much time trying to fix issues as you did denying and silencing them and things might actually improve.


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