Webster Bank Reviews in Waterbury, CT | Glassdoor

Webster Bank Waterbury Reviews

Updated August 7, 2017
10 reviews

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Waterbury, CT

4.0
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Webster Bank Chairman and Chief Executive Officer James C. Smith
James C. Smith
2 Ratings

10 Employee Reviews

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Pros
  • Excellent Company for work life balance (in 10 reviews)

  • Plenty of chances to go to back office jobs using internal career site if that's something that interests you (in 5 reviews)

Cons
  • Sales goals are aggressive, lack of advancement (in 7 reviews)

  • No room for growth within the retail banking side (in 4 reviews)

More Pros and Cons

  1. "Associate universal banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Universal Banker in Waterbury, CT
    Former Employee - Associate Universal Banker in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Webster Bank part-time (More than a year)

    Pros

    Pay pretty good
    Great coworker that we're like family that worked together as a team
    Free bank account
    Great organized management
    Good amount of pto and payouts
    Honestly wish I could've stayed

    Cons

    Focused too much on sales
    There is really nothing else that I can say about Webster Bank. Really a great experience for me

    Advice to Management

    Don't focus too much on sales


  2. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President - Technology in Waterbury, CT
    Former Employee - Vice President - Technology in Waterbury, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Webster Bank full-time (More than 10 years)

    Pros

    Great people and dynamic environment

    Cons

    Lack of work-life balance; gender challenges

    Advice to Management

    Address management personnel issues

  3. "Solid job at a solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Waterbury, CT
    Current Employee - Universal Banker in Waterbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Webster Bank full-time (More than a year)

    Pros

    Chances for bonuses once you reach certain position, great coworkers. As long as you reach your goals, there is room for advancement. Plenty of chances to go to back office jobs using internal career site if that's something that interests you. They also offer job shadows so you can get an idea of what certain departments do. Monthly meetings with somewhat higher ups (market level) where you can express thoughts.

    Cons

    Some managers are a bit too pushy when it comes to sales but the overall philosophy is good. Higher ups really just want you to take care of the person in front of you, some managers take it a bit too far and see everyone as a sales opportunity.

    Advice to Management

    Keep focusing on the customers. Listen to employee concerns when they vocalize them to you.


  4. "Sr.SOA Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Soa Developer in Waterbury, CT
    Current Employee - Senior Soa Developer in Waterbury, CT
    Recommends

    I have been working at Webster Bank (More than a year)

    Pros

    its a good company to work with

    Cons

    i finished the project, looking for opportunities


  5. Helpful (1)

    "Good luck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waterbury, CT
    Former Employee - Anonymous Employee in Waterbury, CT
    Doesn't Recommend

    I worked at Webster Bank full-time

    Pros

    Bright talent exists in and out of the branches. Nice family business history. If you can take the gossip, crazy mergers, you will do fine.

    Cons

    Management has no confidence in people and doesn't grow anyone. Upper level management is into every detail and only cares about the stock price and the "spin" to reporters. Promotions based on politics and not skills. No growth inside. No upper level mentorship. Too much bureaucracy, slow decision making and little innovation.

    Advice to Management

    Take a hard look at the talent in your teams and figure out how to save them before your competitor steals them. Those left are waiting for stock to mature, and little loyalty to each other.


  6. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Waterbury, CT
    Former Employee - Analyst in Waterbury, CT
    Neutral Outlook

    I worked at Webster Bank full-time (More than a year)

    Pros

    Great work life balance and lots of time off. I never felt too burdened by work and never took my work home with me.

    Cons

    Limited room for growth and limited investment into its employees. Old-fashion company that is stuck in doing things the way it always has.

    Being headquartered in Waterbury isn't great and company makes it employees pay to park.

    Webster looks to save money at every turn.

    Advice to Management

    Invest in growing your company, employees, and capabilities. Don't be happy with the status quo and look to appeal to younger workers.


  7. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Banker in Waterbury, CT
    Current Employee - Associate Banker in Waterbury, CT
    Recommends
    Positive Outlook

    Pros

    Great culture, management is very involved. Good work life balance depending on what industry you are in. You can tell that Webster cares about it's customers and it is a good environment to work in.

    Cons

    The only real cons would be the compensation. Being a regional bank doesn't leave much room to be paid that well. Otherwise, the company is great.

    Advice to Management

    There is a lot of visibility within the company. It is not uncommon to meet with the top managers of the bank because they care what their employees think and they are willing to take suggestions from the inside. Good work!

  8. "Webster Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Waterbury, CT
    Current Employee - Financial Analyst in Waterbury, CT
    Recommends

    I have been working at Webster Bank full-time (More than 3 years)

    Pros

    Hardworking people, good senior management

    Cons

    low pay, may people going coasting by


  9. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Waterbury, CT
    Current Employee - Branch Manager in Waterbury, CT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Webster Bank full-time (More than 10 years)

    Pros

    Customer Interaction, helping people, learning a lot of financial information.

    Cons

    Unethical sales practices, unrealistic goals, lack of support for branch network, each department has own agenda, no branch advocate.


  10. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker in Waterbury, CT
    Current Employee - Worker in Waterbury, CT

    I have been working at Webster Bank full-time (More than 10 years)

    Pros

    Everything was very good, I enjoy

    Cons

    Nothing was very bad, loved everything

    Advice to Management

    Keep working hard


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