Webster Financial Reviews | Glassdoor

Webster Financial Reviews

7 reviews

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3.1
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Webster Financial Chairman and CEO, Webster Financial and Webster Bank James C. Smith
James C. Smith
5 Ratings

7 Employee Reviews

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  1. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterbury, CT
    Current Employee - Anonymous Employee in Waterbury, CT
    Recommends

    Pros

    Each Branch has it's own personality
    Large Company with a small company feel
    The benefits are competitive
    Goals are achievable

    Cons

    Our clearing firm is terrible to work with (UVEST)
    Forced to enter time manually
    The pay is not great
    Too many spreadsheets, classes, calls, events that take away from client interaction

    Advice to Management

    Goals are important but forcing us to to do all the entry takes away from meeting with clients
    Think of another Broker/Dealer because UVEST is not cutting it.


  2. "Make a move and get demoted - NOT FAIR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Wallingford, CT
    Current Employee - Project Manager in Wallingford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Webster Financial full-time (More than 5 years)

    Pros

    Flexibility and time off are generous

    Cons

    No career path - after making a lateral move to get some fresh experience I had my new position re-org'd and was offered a choice of a significant salary cut or a lousy severance package. All because the organization didn't plan before taking action. But no loyalty of company to loyal employees.
    No training, no reimbursement for professional certifications or conferences. They exploit what their professionals bring to the company and do not help us keep our skills sets fresh.

    Advice to Management

    If you are going to sell the bank, then just do it. Don't continue to abuse those of us that are trying to do more with less and achieve insane goals.


  3. "An excellent company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Company is willing to provide good training. They also like to promote from within. The company is sensitive to employee needs. Overall, a friendly company to work for.

    Cons

    So far, I have not seen any cons to the position or with the company. It is quiet possible that as a new employee I am not accustomed to everything about the company. However, I am extremely happy.

    Advice to Management

    So far, I have not seen any reason to advice or provide a particular feedback. I am very new to the company, and what I see so far is very encouraging.


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  5. "Good working environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Approves of CEO

    Pros

    they cared about their employees and customers

    Cons

    Their technology was a little behind

    Advice to Management

    Continue treating employees and customers with the utmost respect and will always be a winner


  6. "Not a bad workplace, but not great either."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great benefits and work life balance. A good place of work if you prefer small local banking in the New England area.

    Cons

    Can be frustrating to work in a bank during periods of crisis. Seems like your hands can be tied behind your back at times.

    Advice to Management

    Always provide the importance of a job to each individual and be willing to listen to any employee.


  7. "Webster: V.O.E."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company has given me an opportunity to work closer to home and my job hours are convenient.

    Cons

    They are behind the times. The website needs another major overhaul. They are not willing to listen to the employees' suggestions for improvements. They're not willing to meet the needs of the customers.

    Advice to Management

    Don't wait for the customers to submit your precious Voice of the Customer program. Bring back the Voice of the Employee!! We have the inside scoop of what needs to be improved and what the customers want...especially those of us who are on the front line!!!


  8. "Decent Benefits, Not Great Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The paid time off structure and benefits are above average.

    Cons

    Few opportunites for advancement. Pay is in the low 25% according to Salary.com.

    Advice to Management

    Learn to show better appreciation for employees.


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