Wegmans Food Markets Customer Service Representative Reviews | Glassdoor

Wegmans Food Markets Customer Service Representative Reviews

Updated Feb 6, 2020

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4.5
90%
Recommend to a Friend
90%
Approve of CEO
  1. "Great job for students!"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Wegmans Food Markets part-time

    Pros

    Flexibility with your availability, opportunities to move to other departments, scholarship

    Cons

    Low pay, annual raises are the same for everyone

    Wegmans Food Markets2020-02-07
  2. "Fast Paced, Great Place to Work!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Wegmans Food Markets part-time for more than 5 years

    Pros

    + Great coworkers + Lots of opportunities to grow + You get to sell products you believe in

    Cons

    + Really fast paced and physically exhausting

    Wegmans Food Markets2020-01-29
  3. "Wonderful place to work at while in school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wegmans Food Markets part-time for more than 3 years

    Pros

    Flexible hours Great bosses that care Good training Wegmans Scholarship for students

    Cons

    Not too many opportunities for growth, difficult to move on to different departments from sub shop. Sometimes limited hours

    Wegmans Food Markets2020-01-23
  4. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Buffalo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wegmans Food Markets part-time for more than 8 years

    Pros

    Flexible scheduling, able to accommodate a lot of college students schedules.

    Cons

    Management constantly changing. Management can also be a hit or miss depending on what department you work in.

    Wegmans Food Markets2020-01-17
  5. "Wouldn't pursue a career here, but not a bad part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chestnut Hill, MA

    I worked at Wegmans Food Markets part-time for more than a year

    Pros

    Flexible hours, pay raise twice a year, time and a half on Sundays

    Cons

    They will over work you, customers are rude, some people don't do anything and are managers favorites

    Continue reading
    Wegmans Food Markets2019-12-30
  6. Helpful (1)

    "Poor Raises"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Wegmans Food Markets part-time

    Pros

    Flexible and good environment to work in

    Cons

    Not much opportunity for livable wage

    Wegmans Food Markets2019-12-24
  7. "Stressful job but learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Princeton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wegmans Food Markets full-time for more than a year

    Pros

    They have great big chocolate chip cookies and great coffee

    Cons

    Constant customer complaints, arguing about store policies, shoplifting, scamming, etc.

    Wegmans Food Markets2019-12-13
  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than 5 years

    Pros

    Great coworkers and awesome managers who care about you and want to see you succeed flexible with days off $0.25 raise every 6 months

    Cons

    No cons. sometimes the customers can be nasty, but you can get that with any customer service job.

    Wegmans Food Markets2019-11-08
  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than a year

    Pros

    Management cares about you flexible scheduling great benefits

    Cons

    sometimes have to work late

    Wegmans Food Markets2019-10-14
  10. "Amazing company to work for!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Wegmans Food Markets full-time

    Pros

    Continuous training. Fun! Great people!

    Cons

    Working Nights, holidays and weekends

    Wegmans Food Markets2019-09-30

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