Wegmans Food Markets Customer Service Reviews | Glassdoor

Wegmans Food Markets Customer Service Reviews

Updated Feb 6, 2020

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4.2
88%
Recommend to a Friend
94%
Approve of CEO
  1. "Great job for students!"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Wegmans Food Markets part-time

    Pros

    Flexibility with your availability, opportunities to move to other departments, scholarship

    Cons

    Low pay, annual raises are the same for everyone

    Wegmans Food Markets2020-02-07
  2. "Best Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Foods Customer Service in Johnson City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than a year

    Pros

    Friendly, benefits, inflation and performance raises, team environment, lots of employment options

    Cons

    Sometimes feels like a big corporation

    Wegmans Food Markets2020-01-29
  3. "Fast Paced, Great Place to Work!"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 

    I worked at Wegmans Food Markets part-time for more than 5 years

    Pros

    + Great coworkers + Lots of opportunities to grow + You get to sell products you believe in

    Cons

    + Really fast paced and physically exhausting

    Wegmans Food Markets2020-01-29
  4. "Loved it great people and great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bakery Customer Service in State College, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wegmans Food Markets full-time for more than a year

    Pros

    Benefits and pay is great and you definitely will feel like a family here. Loved the bakery and produce. Zack is a great manager and trey is the fun and great manager at bakery loved her

    Cons

    No cons here great hours it’s gooddd

    Continue reading
    Wegmans Food Markets2020-01-24
  5. "I love Wegmans!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bakery Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than 3 years

    Pros

    Supportive Management Great HR Plenty of Opportunities

    Cons

    Relatively Low Pay Unreliable Hours Always Work Weekends

    Wegmans Food Markets2020-01-24
  6. "Great Job for Moms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Owings Mills, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than a year

    Pros

    Flexible P/T hours. The Company is understanding, within reason, when things come up. Upper Management for the most part is pretty respectful to their employees.

    Cons

    Hours can be very inconsistent at times, especially when college students are on break. At times, how management schedules employees’ hours, they make it so that one is working as much hours as possible without being entitled to either a lunch or entitled to only a 30 minute lunch, making some scheduled days very physically tedious. There are no F/T opportunities on the Front End without having an open-ended availability.

    Continue reading
    Wegmans Food Markets2020-02-06
  7. "Great first job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deli Customer Service 

    I worked at Wegmans Food Markets part-time

    Pros

    Wonderful and thoughtful training

    Cons

    cant think of any

    Wegmans Food Markets2020-01-22
  8. "Wonderful place to work at while in school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wegmans Food Markets part-time for more than 3 years

    Pros

    Flexible hours Great bosses that care Good training Wegmans Scholarship for students

    Cons

    Not too many opportunities for growth, difficult to move on to different departments from sub shop. Sometimes limited hours

    Wegmans Food Markets2020-01-23
  9. "Good First Job"

    StarStarStarStarStar
    Current Employee - Accounting Office Customer Service in Scranton, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than 3 years

    Pros

    Great learning experience, customer interaction and opportunity to move to different departments

    Cons

    Little to no freedom to do more. Not really challenging work.

    Wegmans Food Markets2020-02-02
  10. "Great place with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Midlothian, VA
    Recommends
    Approves of CEO

    I have been working at Wegmans Food Markets part-time for more than 3 years

    Pros

    There are tons of opportunities to grow and you never get bored of doing the same thing because it changes day to day.

    Cons

    I don't really have too much to say here except for maybe changing the way they promote people.

    Wegmans Food Markets2020-01-13

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