Weight Watchers Reviews | Glassdoor

Weight Watchers Reviews

Updated September 19, 2017
467 reviews

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3.8
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Weight Watchers President and CEO Mindy Grossman
Mindy Grossman
29 Ratings

467 Employee Reviews

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Pros
  • Helping people to lose weight and change people's lives for the better (in 64 reviews)

  • Helping others makes it easier to keep my weight under control (in 36 reviews)

Cons
  • Been there over 20 years Seen a lot of changes over the years and sorry to say not all for the better, Pay now is just above minimum wage (in 47 reviews)

  • Not enough hours for full time unless a lot of travel is done (in 25 reviews)

More Pros and Cons

  1. "Director of Student Services NYC DOE"

    StarStarStarStarStar
    Former Employee - Weight Watchers Meeting Leader in Oyster Bay, NY
    Former Employee - Weight Watchers Meeting Leader in Oyster Bay, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Weight Watchers part-time (Less than a year)

    Pros

    Director of Student Services is an amazing, senior level Special Education Administrator opportunity for a smart, self actualizing, panic-free and hard working individual with lots of teaching and supervisory experience, stamina, ability to multi-task and encyclopedic knowledge of teaching and learning, Education Law and Standard Operational Procedures. To be successful, one must be trustworthy and work well in teams with a high level of professionalism, collegiality and integrity. You will learn so much! You will grace others exponentially, with wide latitude for decision-making. Fabulous salary, generous fringe and medical coverage. Incredible rainbow at the end of the journey... A Pension! You are also part of a progressive, supportive union through contractual agreement. Ample opportunity for extra hours (per-session) if have interest.

    Cons

    Make sure you can commit to frequent, daily appointments within the five boroughs of New York City. You will be very busy!
    Do ensure you have appropriate experience in the classroom with a high level of success and efficacy before moving into this administrative position. It's very difficult to reverse the flow from Teaching to Administration

    Advice to Management

    I have nothing but positive advice...there are no easy jobs here. Just continue to be flexible, positive and receptive to change.


  2. "Miss Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRS in Leawood, KS
    Current Employee - CRS in Leawood, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Weight Watchers full-time (Less than a year)

    Pros

    Nice Team Atmosphere! Good training.

    Cons

    H R department not good, they are not professional when it comes to your personal information.

    Advice to Management

    You should observe your H R department.

  3. Helpful (1)

    "Great shared mission for good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Weight Watchers full-time (More than a year)

    Pros

    Great company to work for if you want to change lives for the better. Amazing team and management. A lot to do but there's still a great work life balance and understanding from management when you need to work from home or balance personal commitments

    Cons

    Can get very busy during the holidays and new year but summers are great and you get summer Friday's all summer.

    Advice to Management

    Continue the great job of leading and inspiring


  4. "Meeting Room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Staff
    Current Employee - Field Staff
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Weight Watchers full-time (More than 10 years)

    Pros

    Working and meeting nice folks, help deliver a positive atmosphere for clients.

    Cons

    Constant changes, updates, short notice for many venues, including the technology updates, member pricing, flash sales. Must travel to many different areas to work, often knowing only week to week if you are working the following week, based on attendance, low pay for skills involved and little to no room for advancement

    Advice to Management

    Pay the field staff (member facing)what they deserve,, we are not behind a comfy desk with family photos and a calendar. If the stock is rising so much, why isn't the pay? We are short staffed in many areas and our average worker has to work a full time job outside of WW and only works part time with WW, so it is hard to get staff for certain hours. Management is scarce in the field and there is a lot of room for error in handling meeting transactions. A new hire is paid the same as an employee who has been with the company longer, even those for 20 years or more.


  5. Helpful (1)

    "Treat your employees better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Lansing, MI
    Current Employee - Receptionist in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Weight Watchers part-time (More than 5 years)

    Pros

    Working with the members and helping them is very fulfilling, my fellow meeting workers are wonderful as well.

    Cons

    The pay is abysmal and does not correlate with the duties. The IT is also very outdated and is not easy to navigate as an employee.

    Advice to Management

    The hiring of some new TM employees have not been good choices, if you have never ran a WW meeting nor are doing the program how can you possibly manage people who have been doing it for a long time. Stop treating your employees as the problem, how the company is being run is the current problem, always bashing the "front lines" people causes a very unhappy work place and does not make for loyal employees.....


  6. "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glen Burnie, MD
    Current Employee - Anonymous Employee in Glen Burnie, MD
    Recommends
    Positive Outlook

    I have been working at Weight Watchers part-time (More than a year)

    Pros

    It is really amazing to help people lose weight and see the transformation in people. They do seem to care about their employees.

    Cons

    I feel like they try to cut corners financially that they shouldn't. The technology could be better.


  7. "Great place."

    StarStarStarStarStar
    Former Employee - Weight Watchers Meeting Leader in Detroit, MI
    Former Employee - Weight Watchers Meeting Leader in Detroit, MI

    I worked at Weight Watchers part-time (More than a year)

    Pros

    Helps you keep your weight off.

    Cons

    Pay is not the best

  8. Helpful (1)

    "Get ready for training that never ends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Savannah, GA
    Former Employee - Lead in Savannah, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Weight Watchers part-time (More than a year)

    Pros

    You get to truly connect with, and help, people who are struggling with their weight, their body image, and their happiness. I've never had a job that had such a direct impact on people's lives. It's very, very fulfilling. The hours can be very flexible, though sometimes it's hard to get hours if there are no meetings in your area.

    Cons

    It's hard to get hours. WW is always re-inventing the wheel, so you'll be expected to do tons of training, some of it wil require you to drive long distances and the training times are not negotiable. You will have to be self-sufficient and be willing to learn a lot of new skills every year.

    Advice to Management

    Stop re-inventing the program every year. It's too much work for your under-paid employees. You ask more than you know.


  9. Helpful (1)

    "Fun place to work if you aren't worried about money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Weight Watchers part-time (More than 3 years)

    Pros

    Motivates you to stay at goal weight
     Free access to WW tools
    Schedule is flexible

    Cons

    The pay is very low
    There is little opportunity for growth
    New workers are paid the same as veterans


  10. Helpful (6)

    "In turmoil yet again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Weight Watchers full-time (More than 3 years)

    Pros

    Laid back office in the heart of Chelsea. 1PM Friday Summer dismissal. Free fruit at office.

    Cons

    Another poster ticked off the list:

    -lack of vision
    -lack of trust
    -caddy and unprofessional behavior
    -no training or guidance (on the job or class)

    Other posters have pointed out “cliquish” and less than optimal benefits too. All are true.

    I can’t argue with any of the areas highlighted for criticism. I have seen them all first hand. For a while the cliques went underground in most areas but have reemerged with a vengeance lately.

    Advice to Management

    High management turnover hasn’t helped. I’ve seen the departure of two CEOs and the introduction of the “Office of the CEO” manned by three people – new CEO about to take over.

    The CTO position is no better with four CTOs in approximately four years. Constant strategic missteps and course corrections on projects and initiatives leave team members wondering if management is deciding by Magic 8 Ball results.


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