Weight Watchers Reviews | Glassdoor

Weight Watchers Reviews

Updated September 4, 2018
532 reviews

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3.6
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Approve of CEO
Weight Watchers President and CEO Mindy Grossman
Mindy Grossman
58 Ratings

532 Employee Reviews

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Pros
  • "You are helping people change their lives" (in 68 reviews)

  • "Flexible working across the business allows for fantastic work/life balance" (in 20 reviews)

Cons
  • "Pay is minimum wage even for leaders" (in 49 reviews)

  • "There is no opportunity for full-time employment at this time" (in 27 reviews)

More Pros and Cons

  1. Helpful (3)

    "good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Weight Watchers full-time (More than 8 years)

    Pros

    fantastic colleagues, flexible, great program and industry

    Cons

    limited advancement opportunities and challenges with staying ahead of trends


  2. "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader
    Current Employee - Leader
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Weight Watchers part-time (More than 5 years)

    Pros

    You are helping people change their lives. And WW works!

    Cons

    There is no where to move up, no raises and no seniority. Very little way to gain more knowledge or skills.

    Advice to Management

    Think about compensating based on more then just attendance. Think about roles or leaders who are exceeding expectations and how you might retain them.

  3. "Enjoyable Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist
    Former Employee - Receptionist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Weight Watchers part-time (More than 3 years)

    Pros

    Great people
    free membership
    product discount
    easy job
    rewarding

    Cons

    hurry-up-and-wait tendencies with any new developments
    low paying
    hard to get started with regular work


  4. "Weight watchers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Weight Watchers full-time (More than 5 years)

    Pros

    Helping people, seeing successes, half price products

    Cons

    Sometimes hard to take time off and find subs


  5. "Meetings Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Weight Watchers part-time

    Pros

    Gratifying to help members achieve their goal, great co-workers, fun and creative job

    Cons

    The pay is poor, I often found myself in situations I was unqualified to handle in terms of emotional issues some members had with food, emotionally taxing job, if you actually want to make money, you need to be willing to run around town from meeting to meeting like crazy, incompetent middle management.

    Advice to Management

    Get it together and appreciate your employees who work hard and give their hearts to everything they do.


  6. Helpful (2)

    "Territory Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Weight Watchers full-time

    Pros

    Flexible schedule which is helpful with the amount of travel.

    Cons

    The span of control is too large for you to manage effectively. The amount of travel is somewhat overwhelming.


  7. Helpful (1)

    "Member Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Support Specialist in Overland Park, KS
    Former Employee - Member Support Specialist in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Weight Watchers full-time (Less than a year)

    Pros

    -Free WW membership
    -Free fruit in the breakroom (although some batches are kinda nasty)
    -Many genuinely nice people work there
    -I liked my trainer
    -In terms of call center work, many customers were much more genuinely appreciative of the company than other places I worked at. Less angry people.

    Cons

    -Not so great leadership on the floor. If a customer ever asks to speak with a manager, the floor managers will flatly refuse to so they can gather in a corner and talk with the other managers about non-work related stuff while the floor agents get yelled at by customers that think we're lying to them when we say there's no manager available.
    -Extremely disorganized. Very bad communication between departments.
    -Extreme favoritism is played in this company. Some people will be offered permanent, higher paying jobs right off the bat because they know someone who works there when there are much better employees who get the short end of the stick.
    -If you think you want to join this company to lose weight, think again. They are constantly bringing in pizza, BBQ, cake, and the like to the breakroom. These people like to eat and half of them have zero commitment to healthy eating.
    -They hire some of the worst possible agents and have terrible turnover. Then they'll keep you on for months as a "temp" so they have an excuse not to give you health insurance benefits.

    Advice to Management

    -Get some better floor managers. Get a better grip on recognizing talent over who you like to gossip with the most or who you're better friends with.
    -Put two and two together to recognize maybe there's a ~reason~ no one stays at this company for more than 6 months.

  8. "Meeting leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Watchers Meeting Leader in San Mateo, CA
    Current Employee - Weight Watchers Meeting Leader in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Weight Watchers part-time (More than 8 years)

    Pros

    VERY gratifying work, flexible hours, easy to get time off

    Cons

    Must work 11 meeting or equivalent per week to get benefits


  9. "Started as a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader
    Former Employee - Leader

    I worked at Weight Watchers part-time

    Pros

    Able to work hours you want

    Cons

    Have to buy a lot of extras for your meeting


  10. Helpful (1)

    "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Roseville, CA
    Former Employee - Receptionist in Roseville, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Weight Watchers part-time (Less than a year)

    Pros

    The people are wonderful. The atmosphere is supportive and friendly.

    Cons

    They do not pay well. It is an unspoken rule that you work a lot "off the clock" to get things done. Most people love the job and do this willingly, the company takes advantage of that.

    Advice to Management

    Pay better. Don't be so sales oriented. Focus on supporting your clients in reaching goals.


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