Weight Watchers Reviews | Glassdoor

Weight Watchers Reviews

Updated June 20, 2017
106 reviews

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Mindy Grossman
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106 Employee Reviews

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Pros
  • Love working and helping people on their journey (in 61 reviews)

  • Helping others makes it easier to keep my weight under control (in 36 reviews)

Cons
  • Been there over 20 years Seen a lot of changes over the years and sorry to say not all for the better, Pay now is just above minimum wage (in 47 reviews)

  • Very difficult to maintain full-time status (in 25 reviews)

More Pros and Cons

  1. Helpful (2)

    "full time Employees first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Analyst in New York, NY
    Former Employee - Technology Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Weight Watchers full-time (More than 3 years)

    Pros

    Opportunity of growth - laid back

    Cons

    worked in tech department for more than a year. During my time of employment there, Seeing the numbers of consultants increasing while expectation is to build a big in-house team is a disappointment. Some consultants are good, they help driving the projects to goals, but some consultants were incompetent, they have a skills of inexperienced fresh grad, they slow down the work, waste time in getting training for their next opportunity, get paid by hour, and do work of 25 hours while billing 40 hours. This really slowed teams down and made full time hardworking employees feel unappreciated and was major reason of why I left. Also massive outsourcing to offshore in hundreds is very unacceptable and risky.

    Advice to Management

    give more opportunities to your full time employees, it is time to hire great people that can lead instead of fresh grad waste of time consultants, you really need to consider shaking your employee tree and let these consultants fall since you do the same for full time employees, market is full of competent software engineers both front end and backend. In my current position there are 0 outsourcing and very few expert consultants, never felt better.


  2. Helpful (1)

    "Poorly set up for new incoming employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Weight Watchers part-time

    Pros

    The Weight Watchers program is fantastic

    Cons

    Need to care more about their employees

    Advice to Management

    Review your process for new hires, increase pay scale

  3. Helpful (4)

    "Emotional intelligence is lacking at Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Weight Watchers full-time

    Pros

    -The mission...to help people live a healthy and well balanced life.

    Cons

    -Lack of Vision
    -Lack of Trust
    -Caddy Behavior
    -Unprofesional
    -No training or guidance (on the job or class)

    Advice to Management

    Much of corporate management (directors and up) in the back office (HR, Finance, Accounting, IT) are lacking in emotional intelligence. I say this with 10 years of experience in managing people. The lack of emotional intelligence is ironic considering your customer facing meetings leaders are all experts in making the customers feel warm and welcomed. Oddly, I never saw any professional training (internal or external) for anyone at the corporate office. I'd suggest you invite your meeting leaders to train you (management) on how to treat people. (i.e. gain trust and respect) I've never seen so many employees talking behind each other's backs...and this makes it a toxic environment. Gaining trust is paramount for any team success and I feel Weight Watchers back-office will continue to struggle with turnover and their poor Glassdoor ratings because of the lack of trust.


  4. Helpful (5)

    "Great personal rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader, Mentor, Location Coordinator in Chicago, IL
    Former Employee - Leader, Mentor, Location Coordinator in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Weight Watchers full-time (More than 10 years)

    Pros

    The interaction with the members and helping them to create healthy life style changes is incredible. The training is also viable

    Cons

    The barely pay you minimum wage and hours, benefits are ridiculous. It feels like they want you to only work part time

    Advice to Management

    Appreciate your field staff, they are the face of Weight Watchers


  5. "Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Lots to do... if you take the initiative

    Cons

    Very few opportunities to progress


  6. "Receptionist"

    StarStarStarStarStar
    Current Employee - Receptionist in New York, NY
    Current Employee - Receptionist in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Weight Watchers (Less than a year)

    Pros

    They train you fully. You give them your availability and they match you up with hours that work for your schedule.

    Cons

    Not enough work to live off of. It is hard to get hours in the beginning.

    Advice to Management

    Give people the hours that they request.


  7. Helpful (1)

    "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Watchers Meeting Leader in Houston, TX
    Current Employee - Weight Watchers Meeting Leader in Houston, TX
    No opinion of CEO

    I have been working at Weight Watchers (More than 8 years)

    Pros

    Flexible schedule, wonderful clients, keeps employees at their personal weight loss goals. Ability to meet all kinds of people. Generous employee discounts.

    Cons

    Technology is very antiquated and attempts to upgrade are poorly handled. Many parts of the job don't use technology at all, it is pen and paper. Low pay, management doesn't listen to employees enough and sometimes makes decisions that are good for corporate but not good for clients and employees.

    Advice to Management

    Have more people from the field making decisions that affect people in the field.

  8. "Not many hours, not much pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weight Watchers Receptionist in Rochester, NY
    Current Employee - Weight Watchers Receptionist in Rochester, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Weight Watchers part-time

    Pros

    1/2 off products. Meet people and try to make a difference in their day.

    Cons

    Not many hours, very little hours

    Advice to Management

    Quit hiring everyone and their brother. There are not enough hours and those that work them have been there for years.


  9. Helpful (6)

    "Glad to be gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Director in New York, NY
    Former Employee - Engineering Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Weight Watchers full-time (Less than a year)

    Pros

    Some reasonably talented people, trying to do reasonable things in a sea of CYA and ineptitude. Pretty decent mission, at a high level at least.

    Cons

    Trying to get people to take things like network and account security seriously. Trying to help people understand that Agile is more than a daily stand-up.

    Advice to Management

    Lose the CTO, lose the VP Eng.


  10. Helpful (3)

    "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Weight Watchers part-time (More than 10 years)

    Pros

    Help people change their lives as they realize their weight loss goals. Opportunity to meet and interact with new people on a regular basis.

    Cons

    Low wages with high expectation for performance. Too many employee computer platforms which don't work as they should. Very old and glitchy computers in Weight Watcher stores. NO technology in church or community locations. All paperwork done by hand. Old clunky credit card "machines." Not even the square for a phone.

    Advice to Management

    Respect seasoned employees as well as seasoned members. Pay front line people a LOT more. Don't run so many promotions all at once.


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