WellCare Reviews | Glassdoor

WellCare Reviews

Updated March 20, 2019
738 reviews

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3.8
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Ken Burdick
326 Ratings

Employee Reviews

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Pros
  • "flexible schedule/ability to work from home" (in 48 reviews)

  • "People care about the whole you--great work/life balance" (in 31 reviews)

Cons
  • "Work/life balance can be improved" (in 32 reviews)

  • "Upper management puts pressure on the field reps to produce numbers in less than 8 hours" (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (13)

    "Great Career Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Tampa, FL
    Current Employee - Supervisor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (More than 5 years)

    Pros

    WellCare has offered so many free courses to help me advance in my career with the best tools and education possible.

    Cons

    Can't think of much. The amenities are incredible, the people are friendly and helpful, there are lots of opportunities for advancement.

    Advice to Management

    Continue to appreciate your associates and teams. Feeling like you are working toward something together is much more exciting than feeling like you are working for a paycheck.

    WellCare Response

    Dec 19, 2018

    Thank you for taking the time to share your experience with the Glassdoor community. At WellCare, we strive to create a rewarding and enriching environment for our associates. If you would like to... More


  2. "HR Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Tampa, FL
    Current Employee - Human Resources in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    phenomenal workplace & Great work enviorment

    Cons

    No complaints or concerns at this time

    Advice to Management

    Keep doing a great job and treating your employees with respect, you guys are great!

  3. "Managed Care field RN case manager for Medicare and Medicaid population."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coordinated health care for infants through the geriatric population. Ensured excellent care standards.

    Cons

    Difficult to obtain DME services for members.

    Advice to Management

    Develop advisory council including all staff levels to meet quarterly.


  4. "WellCare is totally awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Hazard, KY
    Current Employee - Senior Project Manager in Hazard, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (More than 5 years)

    Pros

    Very transparent and hardworking leadership. Employee satisfaction matters. Totally awesome support from peers and leaders. My boss is the BEST!!!!!!!!!!!!!!!!!!

    Cons

    No cons. WellCare is the best!

    Advice to Management

    Keep up the great work!


  5. Helpful (1)

    "Interesting Industry / Great Company / Data Driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Tampa, FL
    Current Employee - Senior Financial Analyst in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    -Management makes sure that you get all the assistance you need in on-boarding process.
    -Very data driven. Many systems to work with and understand the varying data being leveraged to make decisions.
    -Culture is effective yet very relaxed. Campus is beautiful and cafeteria food is excellent and cheap. (you can get the equivalent of a whole foods salad for $5!)

    Cons

    Depending on when your start date is, you may have a lapse in insurance coverage as it does not become effective until after 30 days of your employment.

    Advice to Management

    Keep on investing in employee culture and satisfaction. One Team culture value really is evident when you look around to the organization. It seems to definitely be working.


  6. "Terrific departmental organization and culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Tampa, FL
    Current Employee - Instructional Designer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    I came into Wellcare as a contractor and was treated with the same warmth, kindness, and respect as any full-time employee. Every interaction I've had has been genuine and helpful. The company seems to take it's culture seriously, encouraging strong employee relations and fostering a nurturing and welcoming environment. Most impressive is the departmental organization: my immediate and expanded team had documented and coherent procedures for almost every task, an organized and specific onboarding program, a clear definition of roles and responsibilities, and full managerial support. After working for other companies in the area, I was completely impressed by the level of care and devotion Wellcare displayed in creating a functional, motivational, and energetic work environment.

    Cons

    As with any large company, cross-departmental communication could use improvement, and understanding the vast departmental job responsibilities and connectivity can be overwhelming. But Wellcare seems to be a step ahead of other companies in this regard too.


  7. "Good Teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prior Authorization in Tampa, FL
    Current Employee - Prior Authorization in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    Great training and good teamwork

    Cons

    travel time to Tampa is a bit long with traffic

    Advice to Management

    More hands on learning in 1st week orientation

  8. "Constant changes. Isolating with no communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WellCare full-time (More than 3 years)

    Pros

    Salary initially but not good increases

    Cons

    Work load is horrendous.

    Advice to Management

    I give up....falls on deaf ears.


  9. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Resolution Specialist in Nashville, TN
    Former Employee - Member Resolution Specialist in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WellCare full-time (More than 5 years)

    Pros

    Co- workers, work from home option, pot lucks

    Cons

    More worried about numbers, was there when it was Windsor the job was amazing, now not so much. New people come in making way more than seasoned reps. Be ready for something to change literally everyday. Unorganized!! Nearly 19 people quit within one month. Moral is down, they give people positions who havent even interviewed yet. So much is stuff is a secret. If you just need a job then apply. Not even.

    Advice to Management

    May need to get rid of starcare and just take regular customer service calls again. Get a new person to run the call center!!! Asap!!! The person over the center doesn’t talk to us in passing, doesnt know our names, looks grumpy and upset everyday. Terrible, terrible, terrible.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Tampa, FL
    Former Employee - Business Analyst in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellCare full-time (More than 3 years)

    Pros

    competitive pay good work life balance

    Cons

    Difficult to progress in career