WellCare Reviews | Glassdoor

WellCare Reviews

Updated February 17, 2017
415 reviews

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415 Employee Reviews

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Pros
Cons
  • Wish that the work/life balance had been better (in 20 reviews)

  • No work/life balance, the culture is to get things done without concern for quality (in 9 reviews)

More Pros and Cons

  1. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    Great people, great company, management is good

    Cons

    None that I can think of


  2. Helpful (1)

    "Employee in the south"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee in Columbia, SC
    Current Employee - Anonymous Employee in Columbia, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WellCare full-time

    Pros

    Great people that care about the job. Values are good if followed by leaders. Many people work hard. Lot of good things to learn

    Cons

    No training. Minorities here are workhorses and scapegoats for incompetent leaders. Report a concern become a target. Limited opportunities for minorities to move up.

    Advice to Management

    Bad culture will ruin a good bottom line. Favorites and friends are not good for business. Develop a standard for leaders. Where there is smoke there is fire.


  3. "WellCare is a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Tampa, FL
    Current Employee - Pharmacy Technician in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Their Benefits are very good

    Cons

    Traffic is horrible getting to work. Located where only busy routes can be taken


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  5. "AVOID!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Consultant in Utica, NY
    Former Employee - Benefits Consultant in Utica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WellCare full-time (Less than a year)

    Pros

    A spark of something great before you actually start working there.

    Cons

    Everything. I had nothing but a terrible time with this company. Lies, lies, and more lies! They care nothing about their employees, and only about themselves and their own voices. Please choose any of their competitors. This company is rotting from the inside-out.

    Advice to Management

    Choose people that actually know how to manage people and care for their employees! The more time you put in, the more you will get!


  6. "ECHP : strange management"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at WellCare full-time (Less than a year)

    Pros

    quite proactive management toward work

    Cons

    scary, kind of abusive management


  7. "IT Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellCare full-time (More than a year)

    Pros

    Great team and profitable company.

    Cons

    Chaotic management policy. Lots of large egos and favoritism.

    Advice to Management

    Focus on process improvement.


  8. "Customer Service Representtive"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Brentwood, TN
    Former Employee - Customer Service Representative in Brentwood, TN
    Neutral Outlook
    No opinion of CEO

    I worked at WellCare full-time (More than a year)

    Pros

    Nice people. Good place to learn the business.

    Cons

    Limited opportunities in small call center.

    Advice to Management

    Pay more. Give larger monetary incentives.


  9. "work hours changed d/t phone Queue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Tampa, FL
    Current Employee - Case Manager in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WellCare full-time

    Pros

    Management don't values nurses time or original work time as hired

    Cons

    Managers don't care about CMs

    Advice to Management

    Think of CMs when changing processes


  10. Helpful (1)

    "Not the worst, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Tampa, FL
    Current Employee - Systems Engineer in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WellCare full-time (Less than a year)

    Pros

    Laid back atmosphere
    Good salary
    Benefits are okay, but don't start for at a minimum of 30 days from employment.

    Cons

    Way too many teams
    Security team has a blank check
    Have to jump through hoops to get a simple program like Chrome installed on your laptop.
    Don't feel like you are trusted
    Micromanaged
    Change Management is horrid - they make it way more difficult than it has to be
    No apparent standards with regards to system or application configurations
    Lack of, convoluted, or immature policies in multiple business areas
    Senior management/Executive level management has the appearance of a revolving door

    Advice to Management

    Empower your associates - let them be free to innovate and create, no matter their title or area
    Less red tape
    Adopt standards across all business areas so there is at least some semblance of consistency or conformity of your applications and systems.
    Overhaul your Change Management process.


  11. "Holidays and PTO Are Myths"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at WellCare full-time (More than a year)

    Pros

    nice campus, healthclub onsite. okay café food.

    Cons

    Certain positions are frequently abused by the company to meet deadlines.
    (I have had to work numerous weekends and holidays and during my PTO and am expected to work 14-16 days to make up for the lack of clear managerial direction or to chase windmills)
    They don't pay enough to burn employees out. It truly affects every aspect of life including your health. Ironic for a healthcare company.
    Management has a lot of egos and employees are too cowed to speak up.
    Workload is unrealistic and sets ees up for failure.
    Management is not able to make decisions regarding policy and strategy and nothing seems documented.

    Advice to Management

    Hire more people and split the work more fairly. Get a managers in that have experience in the same roles they are supervising because right now, it seems like most managers have no clue what their reports go through. Hire mgrs with the capability to really direct the work with an eye on the whole project rather than micromanaging around whether people are wearing jeans. Abuse of employees by not giving true time off and a normal work week of no more than 45-50 hours puts the company in a bad legal situation in context to labor law.



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