WellPoint Reviews | Glassdoor

WellPoint Reviews

Updated February 21, 2017
654 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Joseph R. Swedish
126 Ratings

654 Employee Reviews

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Pros
  • Good pay;flexible schedule; many good people at worker bee level; able to work from home (in 117 reviews)

  • Excellent support, great benefits, work-life balance is highly respected (in 45 reviews)

Cons
  • It can be difficult to find a good work/life balance (in 29 reviews)

  • Upper management (Directors) are hired from outside the Company from other industries (in 21 reviews)

More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible environment. Great pay, good place to work.

    Cons

    No cons at all, great place to work.

    Advice to Management

    Keep up the good work.


  2. Helpful (1)

    "Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager (RN) in Littleton, CO
    Former Employee - Case Manager (RN) in Littleton, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WellPoint full-time (More than a year)

    Pros

    work at home is available for some employees. Some nice and professional nurses

    Cons

    Management very poor. Managers very demeaning to nurses, do not listen. Workflow changes and job descriptions not at all what nurses were hired to do. Computer answers calls and sends to nurses without nurse having ANY knowledge of member or their needs- VERY unprofessional.

    Advice to Management

    LISTEN TO THE NURSES. Allow the nurses to act as professionals that they are. Revamp your CM/DM programs- they are NOT working.


  3. "subrogation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigator in Milwaukee, WI
    Former Employee - Investigator in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WellPoint (More than 10 years)

    Pros

    able to work remotely, friendly working environment

    Cons

    poor training, poor communication between management and employees

    Advice to Management

    work on better communication and be engaged with your department


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  5. "Meeting Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at WellPoint full-time

    Pros

    Great team members, virtual office.

    Cons

    I communicated that I had the bandwidth to take on more work but was not given any. I eventually left because I didn't have enough to keep me busy and engaged.


  6. "They play favorites matters if you are related to someone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    a great working environment. onsite gym and opportunity to work at home.They can not tell you a head of time if they now of a down size but a boss might say if someone comes and sits in your cub it is bad or if some says and then they say an expression they a re trying to let you know they plan to get rid of you months a head of time. they pick some lame reason tot ell you

    Cons

    They let a lot of people go for no reason. People can bump you out of your jump from any place in the country due to telecommuting. Alot of people are related some have the same last name. Rumors some people gave favors or cash to keep jobs. When they want you gone they say anything to get you gone. Co workers will gang up on people if they think there is a reduction in a team coming.

    Advice to Management

    stop playing favorites stop hiring people as they are related to people, supervisors should have done the job they are above. They should answer questions


  7. "My experience at WellPoint was a great learning experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The pros of working for WellPoint are the benefits of course. Employees pay very little in benefits. This makes it very attractive for employees to stay with the company.

    Cons

    The major challenge of working for WellPoint is being worried if you were going to be the next employee they lay off due to reorganization.

    Advice to Management

    My only advice to build a employee coaching structure.


  8. "Nutrition Consultant"

    Star Star Star Star Star
    Former Employee - Nutrition Consultant in Atlanta, GA
    Former Employee - Nutrition Consultant in Atlanta, GA

    I worked at WellPoint (More than 3 years)

    Pros

    Good Benefits Incentives such as 401 K,

    Cons

    Unstable cultural environment and climate; lack good management which includes HR department (bias and lack integrity)

    Advice to Management

    Support/Train


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good opportunities for career advancement within the organization.

    Cons

    Organizational structure needs retooling to provide clarity on accountabilities.

    Advice to Management

    Establish clearer lines of accountabilities, roles, and responsibilities.


  10. "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bolingbrook, IL
    Former Employee - Customer Service Representative in Bolingbrook, IL

    I worked at WellPoint full-time (More than 5 years)

    Pros

    Benefits, stock options and raises

    Cons

    Outsourced to another country, many employees laid off

    Advice to Management

    Bring back the customer service to the US.


  11. "great"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work and climb ladder

    Cons

    People are not efficient or trustworthy



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