WellPoint Reviews | Glassdoor

WellPoint Reviews

Updated February 21, 2017
654 reviews

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654 Employee Reviews

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Pros
  • Good pay;flexible schedule; many good people at worker bee level; able to work from home (in 117 reviews)

  • Excellent support, great benefits, work-life balance is highly respected (in 45 reviews)

Cons
  • It can be difficult to find a good work/life balance (in 29 reviews)

  • Upper management (Directors) are hired from outside the Company from other industries (in 21 reviews)

More Pros and Cons

  1. Helpful (3)

    "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 5 years)

    Pros

    I appreciated the ability to use flexible scheduling which allowed me to continue my education because I could leave earlier on the days I had class.

    Cons

    Some members of the management team were unreasonable in their expectations. I needed temporary assistance on a project that started with 3 people and ended with only myself No assistance was forthcoming.

    Advice to Management

    It is important to remember that the non-exempt employees are human beings, not machines. The culture and values the company presents in public are not what they put into practice.


  2. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Change Manager in Louisville, KY
    Former Employee - Business Change Manager in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time (More than 10 years)

    Pros

    Solid based company. Marketplace leader.
    Diverse range of projects.

    Cons

    Too many management restructuring.
    Not a sense of empowerment.


  3. "Just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Specialist in Atlanta, GA
    Former Employee - Patient Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WellPoint full-time

    Pros

    Company discounts, the pay and holidays off

    Cons

    the managers are terrible micro manage you.


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  5. Helpful (1)

    "Management sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative I in Wallingford, CT
    Former Employee - Customer Care Representative I in Wallingford, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice location in a building right off I-91

    Cons

    Team Leads and Management care more about numbers than seeing you suceed at your job.

    Advice to Management

    If they don't like you they will find any little thing and pick it to death


  6. Helpful (1)

    "Sr.Patient Education Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Patient Education Coordinator in Indianapolis, IN
    Former Employee - Senior Patient Education Coordinator in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at WellPoint (More than 3 years)

    Pros

    Great hours lots of training to learn new skills

    Cons

    Management was hap hazard and seem to lack true skills for the project and staff it was placed with at the time.

    Advice to Management

    Speak to staff directly when projects are not doing well as opposed to surveys and meeting with just the management placed on the team.


  7. Helpful (3)

    "Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service III/Team Lead in Norcross, GA
    Former Employee - Customer Service III/Team Lead in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint (Less than a year)

    Pros

    Exposure to corporate accounts was awesome

    Cons

    Because the need for advanced talent is needed in the call center, I witnessed strategic planning to hold over qualified talent hostage in position within the call center. Goals and numbers were blown out the water, yet interviews that could lead to more qualifying positions were blocked by management.

    Advice to Management

    Don't hold over qualified candidate hostage in a position. You risk loosing awesome talent to your competitors.


  8. "Claims representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Denver, CO
    Former Employee - Claims Representative in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work location. Work at home after a couple years

    Cons

    Not much room for growth


  9. "Reporting Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reporting Analyst in Richmond, VA
    Former Employee - Reporting Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time

    Pros

    Great worklife balance, a lot of opportunities for advancement

    Cons

    none out of the ordinary

    Advice to Management

    be a support system for staff, not a micro-manager


  10. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Nurse Medical Manager in Newbury Park, CA
    Former Employee - Senior Nurse Medical Manager in Newbury Park, CA
    Recommends
    Positive Outlook

    I worked at WellPoint full-time (More than 3 years)

    Pros

    1. Compensated with raises and bonuses for going above-and-beyond. Work quality was closely monitored.
    2. Great organization and communication within my team.

    Cons

    The negative impression others (and sometimes myself) have of managed care. It is a necessary evil, but not like ministering to the poor or working to cure cancer.

    Advice to Management

    None, my management team was amazing.


  11. Helpful (5)

    ""Sick"Point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program IT Test Manager/Test Architect in Hilliard, FL
    Former Employee - Program IT Test Manager/Test Architect in Hilliard, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint full-time (Less than a year)

    Pros

    opportunities for training, competitive pay, acceptable benefit programs

    Cons

    WAAAAAY too political, company sacrifices good workers in order to appease those that are "well connected", NO work/life balance

    Advice to Management

    Try to value your employees as much as your bottom line. After all, you do end up placing a huge investment in them as well!!


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