WellPoint Reviews | Glassdoor

WellPoint Reviews

Updated February 21, 2017
654 reviews

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Full-time Part-time

654 Employee Reviews

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Pros
  • Good pay;flexible schedule; many good people at worker bee level; able to work from home (in 117 reviews)

  • Excellent support, great benefits, work-life balance is highly respected (in 45 reviews)

Cons
  • It can be difficult to find a good work/life balance (in 29 reviews)

  • Upper management (Directors) are hired from outside the Company from other industries (in 21 reviews)

More Pros and Cons

  1. "Marketing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. People are great.

    Cons

    Getting laid off due to downsizing.


  2. "Excellent Corporation with extraordinary people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Exceptional Customer Service & Support Advisor in Colorado Springs, CO
    Former Employee - Exceptional Customer Service & Support Advisor in Colorado Springs, CO
    Recommends
    Positive Outlook

    I worked at WellPoint full-time (More than a year)

    Pros

    Communicative, Steady, Encouraging, Creative

    Cons

    Far Distance, Corporation should implement hotel reward programs during the winter season

    Advice to Management

    Keep up the good work


  3. "Training specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at WellPoint full-time

    Pros

    Health insurance benefits are reasonable

    Cons

    Most Brand name drugs are not covered
    Too much employee turnover/layoffs

    Advice to Management

    Better organized


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  5. "Good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Glencoe, IL
    Former Employee - Director in Glencoe, IL

    I worked at WellPoint (More than 5 years)

    Pros

    The people are all working to do the right thing and are incredibly smart, dedicated professionals

    Cons

    Leadership makes the culture difficult and often have changing directions that seem to be based on a whim.

    Advice to Management

    Respect your employees and let them do what they do best, were trained to do


  6. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Referral Specialist in Chicago, IL
    Former Employee - Referral Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint (More than a year)

    Pros

    Pay, bonuses, co-workers and some managers

    Cons

    Constant phone calls need to structure the call flow better

    Advice to Management

    Listen to your employees were the ones constantly on the phone


  7. "RN Disease Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at WellPoint full-time (More than 3 years)

    Pros

    They will eventuallu lay everyone off.

    Cons

    Micromanagement to the max, they disrespect the employees greatly. You cant take a break without permissin much less a bathroom break. Wont allow you to be courteous to the customers. High stress environment when it is not necessary.

    Advice to Management

    Respect and kindness go a long way. Stop micromanaging those under you, they are not puppets and can think for themselves. Listen. Be realistic.


  8. Helpful (2)

    "CM/UR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 5 years)

    Pros

    Decent pay for a position in GA. Lots of perks offered. I've heard other departments are well organized and team players however not nursing.

    Cons

    Not the eight hour day job that I was hired for, more 5 ten to twelve hour days. Get transferred to other areas and listed as voluntary moves. Numerous managers and not enough worker bees. High turn over rate. They tax you on all the perks at the end of the year. Processes change frequently without being updated. Poor training program as well.

    Advice to Management

    Keep your employees updated as soon as a new process is in place...not months after the fact. Own up to mistakes and not blame worker bees. Keep line of communication open.


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Roanoke, VA
    Former Employee - Underwriter in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time (More than 10 years)

    Pros

    Excellent salaries and benefit packages. Ample opportunity for advancement

    Cons

    Does have a challenging quality and production standard.

    Advice to Management

    Opportunities for advancement


  10. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent benefits and good co-workers, work life balance.

    Cons

    For as much money as they make, they could bump salaries up a little.


  11. Helpful (1)

    "Business Analyst III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst III
    Current Employee - Business Analyst III
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WellPoint full-time (More than 10 years)

    Pros

    I have been with the company for 17 years and feel it's a great place to work. There is an abundance of virtual training offered that can lead to future growth, as well as plenty of internal job opportunities. I'm very happy with my job and have no plans of looking elsewhere.

    Cons

    In my eyes there is 2 major cons to Wellpoint/Anthem. First being the health benefits. In most states, only a high deductible policy is offered which leads to high health care expenses. Secondly is the reorgs that takes place numerous times a year, causing layoffs and the feeling of instability. Effected areas can lose productivity levels and take months to bounce back. By then, the next round of reorgs are occurring. In my eyes, the company productivity is suffering due to bad leadership decisions like this.

    Advice to Management

    My advice would be to be thoughtful of the effects multiple reorgs a year can cause on the organization as a whole. While I know reorgs are necessary, are they really necessary multiple times a year? When they occur they send shock waves throughout the company. Year after year I have watched as the staff is completely consumed with the thought of the reorg and that's all they can talk about, consuming their work day. On a bigger note, I have seem areas that lose key personal and have to struggle for months to recover from the loss. I feel more thorough thought is needed prior to making these decisions.

    I also feel that another look at our health benefits should be made. While I have learned to deal with the change, it is quite embarrassing to have to mention that I can't afford certain medical attention because of the high deductible. People always respond by asking, "Don't you work for Anthem?". While I brag about working for the company, that speaks for itself and there isn't much I can say to change the person view of the situation.



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