WellPoint Employee Reviews about "work from home"

Cons

Unrealistic Expectations, 100% work from home, expect for you to take over 150 incoming and outbound calls a day.

Cons

Disjointed leadership, to many reorgs, not enough women in leadership

Cons

Management are only interested in managing up but not down. IT values the outsource help more then their own employees. Teams are built virtually and everything is on the phone and live meetings. You can work with people for years and never see them face to face. Also, it's inconsistent in terms of who gets to work from home and who don't as well as who gets flex time. The higher up you are, the more flexible they are with your schedule.

Cons

The Compliance department is the worst department I have ever had the displeasure to work in. Everything is considered an emergency. When you get an assignment, expect no fewer than 5 people to Instant Message or E-Mail you asking when you will have a response back to them. Expect to have to cancel vacations if leadership deems something an "emergency" (this happened 5-6 times in the time I worked there). Leadership doesn't understand anything about compliance - they are in their jobs because they have been with the company 10+ years (sometimes in completely different roles). They expect you to be onsite for 9-10 hours and 'accessible' for the rest of the day - so basically you are expected to be on-call for 16 hours/day. If you leave your desk for longer than 15 minutes, leadership will hunt you down and wonder where you were. Communication is non-existent - everybody uses Microsoft Communicator to communicate (instant messaging). Phone calls are not used at all. Leadership uses Microsoft Communicator to monitor their employees - when they are online, when they are busy....etc. Expect a meeting to be called for every single little issue, even if it has been resolved one-on-one with someone else. If you let it happen, you could be in meetings 7-8 hours each day. Compliance leadership has no backbone in terms of standing up for their employees - if a business area dumps 25 Manuals on you for next day review, you are expected to get it done by the next day. Leadership does not support employees at all. When you have 50% staff turnover each year, you know this is not where you want to be.

Cons

Bonus is just once a year

Cons

The culture has changed and not in a good way. Work has increased but salary remained the same.

Cons

Senior Management has no clue about how things work. Senior Management likes to chase shiny objects and doesn't concentrate on the things that matter to a business. Benefits for the rank and file have been slowly chipped away. Medical, Pharmacy and Vision benefits are a joke. Seems like we should have the best insurance but the PPO plans are not affordable and the deductibles are outrageous. Senior Management should be ashamed of themselves.

Cons

As with any company there are also cut backs that have to be done in order to survive.

Cons

Unprofessional don't care about employees

Cons

Lack of planning caused too many last minute rush jobs in crucial enrollment period