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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and 401k" (in 96 reviews)
- "Good Pay / Good Benefits" (in 45 reviews)
- "Flexible working arrangements ability to work from home." (in 42 reviews)
- "My job and the people I worked with every day were great." (in 38 reviews)
- "Good work / life balance" (in 19 reviews)
- "Poor Management" (in 37 reviews)
- "annual reorganization and frequent layoffs are really the bane of working for this company." (in 19 reviews)
- "Some pockets of poor leadership" (in 13 reviews)
- "Upper management is also disconnected from the lower ranks." (in 12 reviews)
- "High turnover of associates and limited training" (in 11 reviews)
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Reviews about "work from home"Return to all Reviews
- 2.0May 10, 2015Health Education SpecialistFormer Employee, more than 1 yearAtlanta, GA
Salary and work from home
Unrealistic Expectations, 100% work from home, expect for you to take over 150 incoming and outbound calls a day.4
- 3.0Mar 16, 2015Business Information Analyst SeniorFormer EmployeeNew Haven, CT
Work life balance is the only positive as the majority of the work force work from home
Disjointed leadership, to many reorgs, not enough women in leadership2
- 4.0Oct 24, 2008Senior Group ConsultantCurrent EmployeeChicago, IL
Wellpoint provides a work from home program but it's all dependent on your boss. The company allows employees to wear jeans 5 days a week if they wish.
Management are only interested in managing up but not down. IT values the outsource help more then their own employees. Teams are built virtually and everything is on the phone and live meetings. You can work with people for years and never see them face to face. Also, it's inconsistent in terms of who gets to work from home and who don't as well as who gets flex time. The higher up you are, the more flexible they are with your schedule.3
- 1.0Sep 14, 2011Regulatory Compliance ManagerFormer Employee
18 days Personal Time Off. Good health insurance benefits. Work from home if you are in the right department (forget it if you are in Senior Business Compliance).
The Compliance department is the worst department I have ever had the displeasure to work in. Everything is considered an emergency. When you get an assignment, expect no fewer than 5 people to Instant Message or E-Mail you asking when you will have a response back to them. Expect to have to cancel vacations if leadership deems something an "emergency" (this happened 5-6 times in the time I worked there). Leadership doesn't understand anything about compliance - they are in their jobs because they have been with the company 10+ years (sometimes in completely different roles). They expect you to be onsite for 9-10 hours and 'accessible' for the rest of the day - so basically you are expected to be on-call for 16 hours/day. If you leave your desk for longer than 15 minutes, leadership will hunt you down and wonder where you were. Communication is non-existent - everybody uses Microsoft Communicator to communicate (instant messaging). Phone calls are not used at all. Leadership uses Microsoft Communicator to monitor their employees - when they are online, when they are busy....etc. Expect a meeting to be called for every single little issue, even if it has been resolved one-on-one with someone else. If you let it happen, you could be in meetings 7-8 hours each day. Compliance leadership has no backbone in terms of standing up for their employees - if a business area dumps 25 Manuals on you for next day review, you are expected to get it done by the next day. Leadership does not support employees at all. When you have 50% staff turnover each year, you know this is not where you want to be.4
- 3.0Mar 1, 2022Account ManagerCurrent EmployeeBrooklyn, NY
Work from home and hybrid options. Good health insurance and tuition reimbursement.
The culture has changed and not in a good way. Work has increased but salary remained the same.1
- 2.0Feb 28, 2014Senior Business Systems AnalystCurrent Employee, more than 10 yearsThousand Oaks, CA
I work from home which is very nice as I don't have to fight traffic every day. The rank and file people I work with are knowledgable and friendly.
Senior Management has no clue about how things work. Senior Management likes to chase shiny objects and doesn't concentrate on the things that matter to a business. Benefits for the rank and file have been slowly chipped away. Medical, Pharmacy and Vision benefits are a joke. Seems like we should have the best insurance but the PPO plans are not affordable and the deductibles are outrageous. Senior Management should be ashamed of themselves.5
- 5.0Feb 12, 2009Senior Project ManagerCurrent Employee
It is a solid company based on excellent practices and principles. There is a lot of opportunity for career advancement, working relationships are great, flexible and diversity. WellPoint supports careers with training and certifications. Working with WellPoint offers a lot of opportunity for employees to hone skills with training and on the job work. It also allow opportunity to move within the company and pick up new skills. They are flexible with working arrangements and if possible allow employees to work from home. They keep our customers up front and as our prime responsibility so that we are all reviewed and based on our work performance in relation to how well we perform as a company. We are held accountable but very supported.
As with any company there are also cut backs that have to be done in order to survive.1
- 3.0May 22, 2014Marketing ManagerCurrent Employee, more than 3 yearsThousand Oaks, CA
Flexible work schedule/work from home options
Lack of planning caused too many last minute rush jobs in crucial enrollment period2