Wells Fargo Reviews in Austin, TX | Glassdoor

Wells Fargo Austin Reviews

Updated June 10, 2017
76 reviews

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Austin, TX Area

3.5
Star Star Star Star Star
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
2 Ratings

76 Employee Reviews

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Pros
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  1. "WF"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Current Employee - Personal Banker I (SAFE) in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wells Fargo (Less than a year)

    Pros

    Great pay, no sales goals

    Cons

    Bonuses are off customer experience


  2. "Branch Manager 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Austin, TX
    Current Employee - Branch Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    401k match, job security, market presence

    Cons

    corporate culture, little to no opportunity to innovate and think on your own, messaging about culture constantly contradicts actual decision and actions taken by sr leaders

  3. "Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Austin, TX
    Current Employee - Service Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Great company for learning basic banking knowledge.

    Cons

    Unwilling to heed advice from lower level employees.

    Advice to Management

    Demonstrate ownership of failings. Say I'm sorry.


  4. "They tried, but couldn't keep the best employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Austin, TX
    Former Employee - Bank Teller in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    scheduling, many opportunities across many branches

    Cons

    hard to move up, sales quotas got in the way of delivering excellent customer service


  5. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Friendly staff and easy to learn job.

    Cons

    pay rate is not consistent


  6. "I've enjoyed my time at Wells Fargo and have found an environment where I can prosper."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II – Registered in Round Rock, TX
    Current Employee - Personal Banker II – Registered in Round Rock, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Wells Fargo has many resources available to team members whose choose to utilize them, such as the financial license program.

    Cons

    You must actively manage your manager to ensure that a career path is available to you and delivered as promised. It's easy to get stuck if you aren't aggressive.


  7. "Full Time Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in San Marcos, TX
    Current Employee - Lead Teller in San Marcos, TX
    Recommends
    Positive Outlook

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    Great benefits. Sundays off. Advancement opportunity

    Cons

    Snarky management. Long shifts. Favoritism

    Advice to Management

    Encouragement over criticisms would be nice.

  8. Helpful (1)

    "Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Austin, TX
    Former Employee - Bank Teller in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    -Good place to start your career id interested in banking/finance
    -Experience of not only banking and products, but back end activities, such as check fraud
    -Culture

    Cons

    As a teller, you may be required to meet a referral goal or at least assist the branch in meeting it’s goals each month. This means you not only have to carry out each transaction quickly and accurately, you also must inform the customer of the bank’s products and try to encourage them to open other accounts or look into a loan. This is not easy and will irritate most people. However, if you do not make your goals you may face termination and even if you aren’t personally responsible for goals your branch manager will not appreciate a teller who refuses to cross- sell.

    Advice to Management

    Test run new procedures through middle management or a site before releasing it company wide.


  9. "CSSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSSR in Austin, TX
    Current Employee - CSSR in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great hours, bonuses are nice if you hit your sales, time off and benefits are great!

    Cons

    Micromanaging is SOOO BAD. Its hard to create your own relationship style when they have your every word scripted.


  10. "Business Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Relationship Manager in Austin, TX
    Current Employee - Business Relationship Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 3 years)

    Pros

    It is a finance industry, you are required to sale, the products are not hard to learn, and provided they make sense, they are easy to sale.

    Cons

    Ok Pay. It is a sales gig, if you don't have the heart to sale don't work for them. There was a lot of pressure to produce, that has since been shifted to customer service

    Advice to Management

    none


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