Wells Fargo Reviews in Austin, TX | Glassdoor

Wells Fargo Austin Reviews

Updated February 21, 2019
96 reviews

Filter

Filter

Austin, TX Area

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
17 Ratings

96 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Sometimes difficult work life balance" (in 381 reviews)

  • "with out the sales goals can get complacent" (in 1281 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (113)

    "Coming to work here was the best decision ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Austin, TX
    Current Employee - Branch Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    The culture here is phenomenal. The message is all about how the people make the difference and the company is very focused on developing employees.

    The routines set in place to reinforce the behaviors are phenomenal. Resources available to leaders for improving coaching style are endless! They have even taken external leadership theories and incorporated those into the resources and training available.

    Highly engaged and talented people work here, making it a great place to network and grow.

    Cons

    Some systems are a bit antiquated, but to be honest I’d prefer that over flashy stuff that glitches out all the time.

    Time off is not very competitive, and it doesn’t increase with positions that have more responsibility, it only increases with years worked at the company.

    No fully comprehensive health plan, but they do offer a company funded HSA with one of the plans.


  2. "Put in the work and you can be rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Austin, TX
    Current Employee - Personal Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Opportunities are endless
    Being a team is the culture

    Cons

    Sometimes the company feels too big and there’s a lot of “specialists” which can sometimes feel overwhelming to the customer.

  3. "personal banker or customer service at Wells Fargo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Austin, TX
    Current Employee - Personal Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Benefits, usually nice team to work. Sunday off

    Cons

    No very flexible schedule. Promotions don't exist. So, if you want a promotion, you need to wait for a position to be open and then apply (usually other people with the same position who only want to get transferred, typically get the job)


  4. Helpful (3)

    "Like the people, but the company is terrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Austin, TX
    Former Employee - Finance Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Parts of the benefits package, mainly the 401k with 6% match and option for board to increase that by 1-4% each year based on earnings but they never do more than 1%. PTO can grow rather quickly as tenure increases. Health package is at best adequate.

    Cons

    Constantly hear negative news about your company... hard to defend.
    Little growth or development opportunities.
    Currently going through an expense safe exercise called EE2020 that is a disaster for morale.
    Everything from senior management is lip service. They call team members a competitive advantage but they do not value people that way. Merit increases are low so if you don’t start with a good base salary then you will soon be looking for a new role to increase your pay.
    Disappointing that with all of the corporate tax savings the bank receives that none of it goes to the employees... instead they use it for stock buy backs and ship jobs overseas. It is probably the next negative headline for the bank.

    Advice to Management

    Change out of ALL senior leadership; that’s the CEO and his direct reports. They have the stink of the sales scandal on them and the company needs a culture change. The company needs to make things right and get back credibility but that is not with the leaders in place.


  5. "Very focused on developing and advancing team members."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Specialist in Cedar Park, TX
    Current Employee - Business Banking Specialist in Cedar Park, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Growth, opportunity, advancement, development, benefits, diversity, inclusivity

    Cons

    Company is working on changing its image, tarnished reputation, hearing from customers that your bank is trying to steal their money can be disheartening

    Advice to Management

    Continue to do what you are doing with the Change for the Better and Re-Established campaigns. This bank is the leader now in customer service and will continue to be for many years if we continue to focus on those who entrust their money to us.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Client Associate in Austin, TX
    Former Employee - Registered Client Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than 10 years)

    Pros

    Advancing was easy, benefits good, fun place to work

    Cons

    Salary isn’t as competitive as other companies

    Advice to Management

    Pay employees more when they have tenure. New hires shouldn’t make as much as veteran employees of similar educational background.


  7. "A good place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Austin, TX
    Current Employee - Personal Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    This company is everywhere. Works with your schedule and family life, great benefits and vacation time off.

    Cons

    Inconsistenties with policies and procedures, makes it hard for customer, and can cause them to have a run around.

    Advice to Management

    DM Help your district team members know how to improve their skills and grow with the company. Not all branches run smoothly, but because not everyone is on the same page of policy and procedures.

  8. "Large company with the right vision and values but sprinkled with some bad apples."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning and Development Facilitator in Austin, TX
    Former Employee - Learning and Development Facilitator in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than 8 years)

    Pros

    Fast growth in retail
    Endless virtual learning and e-training available
    Lots of time off allowing work/ life balance

    Cons

    Raises are very minimal without a job change
    Challenging to move to different departments

    Advice to Management

    More cross pollination between departments


  9. Helpful (3)

    "Remember the DARE program? Take their advice and just say NO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in San Marcos, TX
    Former Employee - Lead Teller in San Marcos, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 5 years)

    Pros

    Will keep a roof over your head
    You'll have benefits (overpriced)

    Cons

    Literally everything
    Poor management
    Soulless Corporation if there ever was one
    Unethical business practices

    Advice to Management

    Rebuild this company from the ground up.


  10. "Securities Operations Service Specialist (Wealth Management)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Securities Operations Service Specialist in Austin, TX
    Former Employee - Securities Operations Service Specialist in Austin, TX
    Recommends
    Positive Outlook

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Being a major conglomerate, there is great training, plenty of opportunities to move up and out to different departments. Great working hours at this location, could choose, so I worked 7:30am to 4:00pm. Well-structured, assignments are clear. Relationship with management was good.

    Cons

    While there are opportunities to move up and through the company, the process can be quite long, and internal hiring is not as easy as they make it seem when HR encourages such things in meetings. Efficiency of the tasks could also be improved, but at least they took our advice.


Showing 96 of 21,646 reviews
Reset Filters