Wells Fargo Bank Teller Reviews | Glassdoor

Wells Fargo Bank Teller Reviews

Updated September 23, 2018
319 reviews

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Bank Teller

3.9
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Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
80 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance was a poor aspect of the job" (in 363 reviews)

  • "sales goals were a major part of the job" (in 1265 reviews)

More Pros and Cons

  1. Helpful (1)

    "I had no bank experience when hired 4 months ago as a teller."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Moraga, CA
    Current Employee - Bank Teller in Moraga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (Less than a year)

    Pros

    The atmosphere is totally customer-centric. The management is very professional and encouraging, like quality mentors. I have so much fun at work, it's challenging and enjoyable.

    Cons

    I can not honestly think of any.

    Advice to Management

    Continue to be encouraging and promoting from within.


  2. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Greenville, SC
    Current Employee - Bank Teller in Greenville, SC

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Good schedule and PTO , pay rate is not that bad.

    Cons

    A bit hard to move to another position

    Advice to Management

    N/A

  3. Helpful (1)

    "High Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo part-time (More than 3 years)

    Pros

    Great benefits and rewards. That gives you the initiative to keep your job.

    Cons

    They ask so much of you whether you are a teller, manager, service manager. You have to 'fit in' if you want respect from the management all the way around. So much change in rules, regulations, it's very difficult to keep up and do as they ask.

    Advice to Management

    Relax a little and be a real person. Quit judging others. If you stop doing that, maybe you'll have more success and a happier working environment.


  4. Helpful (1)

    "Stuck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller
    Current Employee - Bank Teller
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Pay is OK. It really is a Hit or Miss with the people you end up working with.

    Cons

    Hard to move up. This is a company based on who you know instead of what you know, your contributions to the company do not help, and they don't promote promotions within the Branch. I believe you shouldn't have to consistently interview if your trying to move/transfer to another branch or If your trying to move up within your Branch, only if it is a completely differnt job title your trying to take on should you have to interview. Like I said, it's a who's who that takes you further than your abilities that you have shown to Leadership. Sales as well, they just keep changing the name of the game but it's still SALES and Conversation Starters. All. The. Time.

    Advice to Management

    Promote within Branches. Get to REALLY know your Team. Positive reinforcements. Have your employees back. Get out the office and help your team. Actually help or at least TRY to help your employees get to their next level.


  5. "Why not I like my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Buena Park, CA
    Current Employee - Bank Teller in Buena Park, CA

    I have been working at Wells Fargo full-time (More than 5 years)

    Pros

    Flexible for school and will get at least your minimum hours

    Cons

    Too busy to go over career path and if you don't speak Spanish also you're kinda stuck

    Advice to Management

    Help your workers further themselves and don't take them for granted.


  6. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in El Paso, TX
    Former Employee - Bank Teller in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Good pay for a teller.
    PTO
    Benefits

    Cons

    Rude Customers
    Sometimes hard to move up


  7. Helpful (1)

    "Opportunity for advancement but hard to get, too crowded."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in San Francisco, CA
    Current Employee - Bank Teller in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Great benefit, tuition reimbursement, 401k. Management support your career growth. Good training. great team. Company culture.

    Cons

    There's plenty of career advancement, but too much applicants make it harder to get. You need managers or make connections to get promoted. The longer you work for the company the easier it gets to get promoted.

    Advice to Management

    Increase the minimum wage for All entry level positions. It Hard to live with minimum wage in San francisco bay area. CEO and executive makes millions.

  8. Helpful (1)

    "Not too many complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Tucson, AZ
    Former Employee - Bank Teller in Tucson, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Worked there for a year while I was going to school. Easy work environment. Easy job. Great pay.

    Cons

    Paid time off was difficult to negotiate with 8 other tellers trying to get time off as well. Nothing out of the ordinary for retail though. Rude customers every now and again.


  9. Helpful (1)

    "Management is a Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Los Angeles, CA
    Current Employee - Bank Teller in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wells Fargo part-time (Less than a year)

    Pros

    401K Matching
    Flexible Schedule
    Tuition Reimbursement
    Non-Competitive Environment

    Cons

    Had some very horrible managers.

    Advice to Management

    Some managers are horrible and should be fired. They can treat tellers like robots, expecting us to eat lunch around 3 or 4pm because it is busy and they are short staffed. Always tends to be short staffed. Managers need to learn how to properly staff the store and treat employees like human beings.


  10. "Aggressive Sales Goals/Unrealistic Objectives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Santa Ana, CA
    Former Employee - Bank Teller in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Great initial training. Opportunities to climb ladder fast if you work above and beyond the call of duty. As a teller, decent customer service incentives.

    Cons

    Sales goals are never ending and keep climbing. Even best employees that are regional leaders need to break their own bench marks, if not the disciplinary process begins. Low starting wages.

    Advice to Management

    Ease off on the aggressive sales push. Objectives should be realistic. Objectives or benchmarks should be equal based on job tittle not individuals.