Wells Fargo Reviews in Berkeley, CA | Glassdoor

Wells Fargo Berkeley Reviews

9 reviews

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Berkeley, CA

2.3
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Approve of CEO
Wells Fargo CEO Timothy J. Sloan
Timothy J. Sloan
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9 Employee Reviews

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Pros
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  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berkeley, CA
    Former Employee - Anonymous Employee in Berkeley, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (More than a year)

    Pros

    Good resume builder for future jobs while in college.

    Cons

    Very clique work environment and moderate pay.

    Advice to Management

    Pay your tellers more.


  2. Helpful (1)

    "AVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Consultant/Assistant Vice President in Berkeley, CA
    Former Employee - Compliance Consultant/Assistant Vice President in Berkeley, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo (More than 8 years)

    Pros

    While I had a solid manager who cared about helping me succeed yearly goals all was good.

    Cons

    Then, a new manager (also new to the company) who did (in her own words) "process realignment". In short, she effectively managed me out of a successful Wells Fargo career. Regrettably, human resources was no help.

    Advice to Management

    Never manage a dedicated and successful employee out of Wells. Bad karma.

  3. "Good to get expience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Berkeley, CA
    Current Employee - Teller in Berkeley, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get a job that pays more minimum wage in hires without experience

    Cons

    Being in balance end of day

    Advice to Management

    To help train employees better


  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Berkeley, CA
    Former Employee - Customer Service and Sales Representative in Berkeley, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wells Fargo full-time

    Pros

    In-depth training for bankers is provided

    Cons

    Sales goals dictated from the top... the trickle-down effect was exponential and unrealistic, placing the goal on sales numbers over customer service and satisfaction.


  5. Helpful (1)

    "CSSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSSR in Berkeley, CA
    Former Employee - CSSR in Berkeley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    learn alot about different financial venues

    Cons

    very sales focused and difficult to move up unless all things align, which may be out of your control at times.

    Advice to Management

    try to make team members fee like a valuable part of the team, show it not just state it


  6. "I was a part time teller during college; I enjoyed the flexible schedule and work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Berkeley, CA
    Former Employee - Teller in Berkeley, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (More than 3 years)

    Pros

    Highlights: flexible schedule, generally pleasant people and reasonable pay for a part time job. I worked at Wells Fargo during college and worked 20-25 hours per week to help pay for college.

    Cons

    Highlights: variability in hours per week worked and standing all day. I appreciated the flexible schedule each week but there can be a wider range of average hours per week than I wanted.

    Advice to Management

    Make the front line employees' jobs as easy as possible: simple upsell scripts and ability to sit during the shift.


  7. Helpful (2)

    "Extreme amount of sales pressure to meet your daily goals and it is never good enough. All they care about is sales!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Berkeley, CA
    Current Employee - Personal Banker in Berkeley, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than a year)

    Pros

    Good benefits, easy to move up with no education needed, money can be good if your good at sales and are a shark and not afraid to sell your soul.

    Cons

    The pressure they put on you for sales makes it to where you start screwing people over to just to meet your daily sales goals even when you know that the people your doing this to don't really need all these extra accounts. The sales are so crazy that you start to lie to people about what they are signing up for and you take advantage of their negligence and naiveness.

    Advice to Management

    Stop harassing your bankers

  8. "Very Stressful, especially with account changes and high goals"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Berkeley, CA
    Current Employee - Personal Banker I in Berkeley, CA
    No opinion of CEO

    Pros

    excellent benefits such as pto and tuition reimbursement programs, great starting pay, great coworkers, excellent training facility, great focus on customer service,

    Cons

    all about numbers at the end of the day. If you do not make your goal one day, you're not a consistent banker. If you do not meet 5's across the board on surveys, you get written up and talked down to.

    Advice to Management

    Goals and expectations must be reasonable to achieve. Treat your employees with respect.


  9. "Even a panopticon blinks."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Berkeley, CA
    Current Employee - Teller in Berkeley, CA
    No opinion of CEO

    Pros

    Compensates better than comparable institutions for similar jobs and has higher job security.

    Cons

    Heavily bureaucratic.
    Intellectually stifling.
    Dogmatic, unverifiable, and warrantless pressure to (1) sell as many financial products as possible (mostly impossible), (2) conform to dehumanizing standards of communication (i.e. use a script)

    Job description: I stand (or sit if I’m lucky) around waiting for the day to end while occasionally helping negative net worth individuals conduct simple financial transactions. Once in a while, I am ordered to comply with random directives such as greeting customers with a script that remains constant or trying to sell “interest bearing checking accounts” with negative real returns almost equal to the rate of inflation in magnitude.

    Advice to Management

    I would look into improving educational and recruitment advantages of current employees so their skills/minds don't stagnate and human capital is truly leveraged effectively.

    Perhaps develop programs which constantly shift employee's roles/responsibilities and expose them to new skills and experiences.


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