Doesn't RecommendNeutral OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Wells Fargo part-time for more than a year
If I could give no stars, I would. The only pro is the competitive hourly wage.
Favoritism, nepitism, micromanagment, unrealistic sales goals, lack of sales integrity, unprofessionalism, stressful.
Advice to Management
I worked at the Wells Fargo Salt Lake City call center for a little over a year. If you like being made to feel like crap everyday, this is the place for you. Micromanagement! Microminagement, micromanagement! Rude staff, unrealistic sales goals, unrealistic QA expectations. There is constant badgering about average handle time, referral rates and sales goals. They will lie to get you to sell their unethical... products (high monthly mantainence fees and interest rates etc.)and expect you to do the same with your customers. They say that their sales tactics are needs based but that is far from the truth. They will push any product on any customer just to get the sale. The bosses' commissions depend on employee performance but instead of buliding you up, they put you down every chance they get and nothing is ever good enough. Employees are threatened almost everyday of being fired and told that they would end up "working for McDonald's." The hourly wage is descent but the bonus structure is awful. They will do whatever it takes to keep you from your bonus, even fail you on a QA for nonsense. Stay away from this job!!!Wells Fargo2014-01-14